Hi,
Downloads aren’t working for non-logged in users. I have the latest version of WP and the plugin. When I’m logged in it initiates the download on my link template but when not logged in it just goes to the same page (reloads) with a hash tag at the end, e.g. site.com/presets/#. I checked the settings to make sure that “all visitors” is set. Please advise.
I have WPDM – Custom Access Level enabled.
1) I made a Category named “Temporary” and set access only to Administrator only.
2) I made a “Test File” package, set “Allow Access” to Administrator only & set it to the “Temporary” category that I made.
3) I edited the main Downloads page to add the category:
[wpdm_category id="eq-temporary" operator="in" title="Temporary" desc="Temporary files are here" toolbar="0" order_by="field_name" order="asc" item_per_page="15" template="5716afdad2d76" cols=1 colspad=2 colsphone=1]
The “Test file” package shows up on the sidebar.
The Temporary category shows up on the Downloads page.
Users not logged in can enter the Temporary category, although they are presented with a Login/Register box, but I have registrations turned off.
I assumed doing this method would automatically “hide” category/packages from public view if they do not have access to it.
For security purposes, I do not want people to even try and access files they should not be.
I am sure there are situations where you want them to show to “tease” users, but that is not what I need to do here.
I have files I am ready to upload that are for myself only that I want to archive or give special access to a select few people.
Thanks.
Hi,
I just installed facebook share lock addon but when the item is share the download button doesn’t appear and the facebook share button remain, tested in FF and chrome
Also, I need to be able to set the url to be shared as my downloads (and all related seo including og tags) are set in posts not download pages.
Will give you access detail in a following private post.
Thanks
We have been using your product for ~3-4 months and overall really like it. But we do not understand the Stats section. The numbers are very low, where we know many products/files have been dowloaded. After some troubleshooting, it appears that only full package downloads are being tracked, but not individual files within a package. (On most of our packages, we have “Allow Single File Download” option set to true since that’s that nature of our file delivery scheme)
Where are individual file download stats?
Thank you.
I have been trying to update from 4.5 to 4.5.5 for a while now. I go to downloads – settings – updates.
I see a list of products I have bought. First confusing thing. I do not see “update” I see “install”. I don’t want to install… I want to update. Very confusing. Should it say update? Do I have this set up wrong? My license is confirmed.
I could never figure out how to update. So finally I just click “Install”. After a moment it says “success”.
So expect to see the latest version. But no… i go to plugins and it tells me I need to update it.
Finally, I go to my FTP and do it that way. But if I have to update this plugin via FTP everytime… well… I can’t tell you how disappointing that would be.
Hi, I am trying to search the downloads using keywords that fall in a specific date range but, unfortunately, I could not find a way to do this. Could you please tell me how can I achieve it?
Thanks.
I made a blank page for Archive and set it in the WPDM settings to point to that page.
I understand that overall, the main theme is what power’s that page but I would like to know how to set the download files to be tagged as an archive file and which are not? Right now WPDM is listing all of the downloads as an archive item.
There seems to be an issue on the Dashboard for the recommended downloads. There is this tiny thing where I would assume a preview of the file would be but its messed up? All I have on a page via code is [wpdm_user_dashboard]
See attachment.
I’m using DM in two ways – in some places I use a shortcode, and in other places (like where I need smooth ajax pagination), I use a Visual Composer block where I filter my downloads based on custom post type and tags. How can I force DM to generate a link to the file by default in both cases? For the first, I think just editing the link template can take care of that. For the latter, I’m a bit lost on that.
Basically if the link is this:
http://foo.staging.ettops.com/download/hr-file-4/
I want that link to be to the file itself, not the interstitial page. I’m open to hacking, nowhere on this site does anyone want to see a “page” for the file, they just want the file.