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Greetings,,
So I recently recommended that my client purchase the Pro Edition of WPDM, after investigating if it would meet their needs. In fact it more than met our minimum functionality requirements, and the Special Package was just icing on the cake. We proceeded to get it setup, and packages migrated into the system…
Unfortunately, Nirvana was not long lasting… First WordPress released v5.2 this week, which we upgraded to, and life was going fine, or so it seemed. We then (after some issues with their Hosting provider), migrated to PHP v7.3.5….
This is where the happy place died… One of the new features of WP 5.2 was the Site Health Tool, which checks for critical issues and recommended improvements.
The following errors were found:
The REST API is one way WordPress, and other applications, communicate with the server. One example is the block editor screen, which relies on this to display, and save, your posts and pages.
The REST API request failed due to an error.
Error: [] cURL error 28: Operation timed out after 10000 milliseconds with 0 bytes receivedLoopback requests are used to run scheduled events, and are also used by the built-in editors for themes and plugins to verify code stability.
The loopback request to your site failed, this means features relying on them are not currently working as expected.
Error encountered: (0) cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes receivedObviously, with the number of plugins on the site (40), we proceeded to disable them all, and work, one-by-one to find which plugins triggered these critical errors. Only two did so:
WPDM – download manager 4.9.3
WPDM – File Manager addon v1.3.1Additionally, these two pluggins also triggered the following recommended improvement notice:
Background updates ensure that WordPress can auto-update if a security update is released for the version you are currently using.
Warning Could not confirm that the wp_version_check() filter is available.
The system “seems” to mostly work, even with these errors… The Download (archive page) works just fine ( It’s currently set to Admin only while we implemented the system)… in fact it lists the package catagories, the actual packages themselves, and so far downloads seem to actually occur…
Attachment’s description:
WPDM – Uploads Page Initial State -1.png : This is what it looks like when you load the page from the menu. The results vary if you keep refreshing the page, OR mouse over the table.. But the page never fully renders everything that USED to be show under PHP 7.0.33.WPDM – User Dashboard Page Initial State – 1.png This has the same problem, as it doesn’t render all the download history, or user info at the top. In addition, like with the Uploads page, the menu links on the left side are also not rendered.
Additionally we found this in the error_log file in the root directory under cPanel (Sanitized for Posting):
[10-May-2019 10:45:48 UTC] PHP Warning: Invalid argument supplied for foreach() in …/wp-content/plugins/download-manager/libs/class.UserDashboard.php on line 50
[10-May-2019 10:45:48 UTC] PHP Warning: Invalid argument supplied for foreach() in …/wp-content/plugins/download-manager/tpls/wpdm-dashboard.php on line 19
[10-May-2019 16:49:04 UTC] PHP Warning: Invalid argument supplied for foreach() in …/wp-content/plugins/download-manager/libs/class.UserDashboard.php on line 50
[10-May-2019 16:49:04 UTC] PHP Warning: Invalid argument supplied for foreach() in …/wp-content/plugins/download-manager/tpls/wpdm-dashboard.php on line 19
[10-May-2019 16:50:21 UTC] PHP Warning: Invalid argument supplied for foreach() in …/wp-content/plugins/download-manager/libs/class.UserDashboard.php on line 50
[10-May-2019 16:50:21 UTC] PHP Warning: Invalid argument supplied for foreach() in …/wp-content/plugins/download-manager/tpls/wpdm-dashboard.php on line 19
[10-May-2019 16:51:49 UTC] PHP Warning: Invalid argument supplied for foreach() in …/wp-content/plugins/download-manager/libs/class.UserDashboard.php on line 50
[10-May-2019 16:51:49 UTC] PHP Warning: Invalid argument supplied for foreach() in …/wp-content/plugins/download-manager/tpls/wpdm-dashboard.php on line 19——————————————–
Versions of PHP / cURl:
PHP version 7.3.5 (Supports 64bit values)
PHP SAPI cgi-fcgi
cURL version 7.64.0
——————————————–So… Any idea what’s been broken, how, and why? We’ve not made any changes to any of the PHP files, they’re all exactly as WordPress and WPDM installed them.
Topic: All Packages Sort Order Help
Hello,
When using the wpdm-all-packages shortcode, I need to have downloads sorted by create date – not modify date.
Here’s the shortcode I’m using:
[wpdm-all-packages items_per_page="20" categories="asx-announcements" jstable=1 order_by="date" order="DESC"]To achieve the change I modified line 352 of /download-manager/tpls/wpdm-all-downloads.php to read the following. I don’t mind reverting it if there’s an easier way. While it worked initially, now, newly added downloads are stacking to the top of the table, even though I have it sorted by ‘DESC’.
Original:
echo "<span class='__dt_update_date {$cxc}'>".get_the_modified_date('', get_the_ID())."</span>";
Modified:echo "<span class='__dt_publish_date {$cxc}'>".get_the_date()."</span>";The problem appears to be fixed when I turn off ‘jstable’ however I can’t do that because I lose the search. Can somebody please lend a hand on the correct way to achieve foolproof sorting by create date, not modify date, for this shortcode?
Hi,
I am using MemberPress to restrict certain downloads but I want them visible to non-members.
When using category view [wpdm_category id="all-downloads" ], I would like to remove the download button so that users need to click through to the package page in order to download.
That way if they click on a restricted file, my site will prompt them to sign up.
How can I remove the download button on the category view??
thanks!
Topic: List CSS will not show grid
I am looking for a way to show the downloaded items for a visitor. The problem is that I could not use the downloadmanager signup (I am using a different registration plugin that allows for manual account approvals.) The plugin creates a WordPress account with Subscriber role. Downloads are email locked. However, since no actual account exists, the downloadmanager shortcode does not show the downloads for the subscriber. Is there any way to get this to work?
Topic: Word Document Files Issue
I’m having an issue with both .doc and .docx files. I’m not entirely sure why.
I’ve tried updating the files, I’ve tried creating a new package. I’ve tried searching in the forum and can’t find anything specifically related to these types of files as downloads. We largely offer pdf’s. But there are a few word doc’s we offer. They’re all having issues.When I include a package that has a .doc or .docx file init, it kills the section of the page that has the template in it.
An example can be seen here: https://www.billgoodmarketing.com/promoting-good-news/
The right-hand column is dead, it’s also impacting Javascript on the page as the footer and navigation is dead.The right-hand column has the following, among other things.
<p> </p>
<p></p>
<h3>Downloads</h3>
<p>[wpdm_package id=529 template="link-template-default-bgm"]</p>
<p>[wpdm_package id=3171 template="link-template-default-bgm"]</p>
<p>[wpdm_package id=527 template="link-template-default-bgm"]</p>3171 is the package with the .doc. If I remove it, it works.
The download page shows up blank as well. https://www.billgoodmarketing.com/download/promote-good-news-letter-barrons-1200-variation/
If I visit the hardcode download link it works.
https://www.billgoodmarketing.com/download/?wpdmdl=3171.I’ve tried changing the link and page templates to no avail. I’m confused.
Topic: Bulk import csv mapping info
Hello everybody,
I’m looking for some infos about csv bulk import mapping.
I’m using WPDM Pro, with Advanced CSV Import. I download and fill each field of sample .csv, I upload it to >CSV importer, and I get the screen about mapping fields.
I cannot understand how I have to map some fields (not the custom ones, but standards).
As example, I cannot import downloads’ category. What is the correct field? post_category does not work, and I don’t have such an option as WPDM:_category or similar.
Same error on some other fields, as file_titles and so on…
I send you attached the screenshot with the field I can’t map correctly (red underlined), and all the available fields in the select menu…
Could you please help me in mapping them correctly?Thank you in advance
Alessiohello, I recently updated the plugin archive page, and after that I found two errors on my website, please I need urgent help.
The first one is this, now the categories are shown on the left side and not on top.
The second error and more serious in my case is that I have multiple file downloads, with the option to download individually or all the files together, (http://www.mesoamericaregion.org/package/escuela-biblica-de-vacaciones-ebv-valor/) but in the / wp-content / uploads / download-manager-files folder they are creating .zip files large, over 800 MB (that’s the sum of the size of all files) and fill my server.
Thanks for your help.
Topic: Downloads Locked
Hi there,
I am running WordPress Version: 5.1.1 & just recently upgraded to: Download Manager Version 2.9.94
Just recognized a problem after updating my Download Manager version. Any download on my website that contains a CAPCHA before the download takes place will now fail to download. the URL returns the message: p=425#locked. If I remove the CAPCHA from the Downloadable file the download will work. There appears to be a problem with this version of Download Manager and the Latest Version of WordPress. Any help would be much appreciated as almost all my files at my site require the user to complete the CAPCHA before they can download the files.
P.S When the download button becomes available after successfully completing the CAPCHA the download button refuses to start the download and the URL returns locked after the file as shown above. There are no other visible signs that the download is not working other than the download button doesn’t trigger the download
Thanks.
We are using Enfold theme but the login page is not allowing a slider we want to add at the top that goes under the logo (so that the logo and navigation will show). This works on the register page and dashboard page, just not the login page.
Here is a link to the login
https://dev.hostsites.cloud/acaw/downloads-login/here is a link to the register
https://dev.hostsites.cloud/acaw/downloads-register/As you can see the login page does not have that image at the top even though within the page itself (backend) it has been added.
Anythoughts