UNABLE TO ACCESS MY PRO VERSION

This topic contains 3 replies, has 3 voices, and was last updated by  Shahjada 2 weeks ago.

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  • #63930

    Hi,

    I have paid and downloaded the PRO version to which I have raised this issue here https://www.wpdownloadmanager.com/support/topic/lic-key-not-working/#post-55179. I downloaded the updated version as requested, but now it is saying that my Trial version has finished.

    When I brought it, it was meant to be lifetime access not expire after a certain period.

    Why is there so many issues with the license key. I cannot even access the forum I have posted the link for as it says I do not have access.

    Please get back to me with a solution.

    Regards,

    Phillip

    #63936
    Razia Sultana
    Moderator

    The license is valid for lifetime, but premium support and updates expire after 1 year. If you are using very old version, the license key may not work due to our recent security upgrade in our license server,  you need to update to latest version,  if you don’t want to update please give me temporary wp-admin login info in a private reply, I shall add manual validation there for you.

    #63937

    Hi Razia,

    I am confident at installing it myself, however, can you please provide the link (can be private) where I am able to download the current version that you have mentioned. When I go to my account here my downloads have expired.

    Regards,

    Phillip

    #64054
    Shahjada
    Keymaster

    You can download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/purchases/

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