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UNABLE TO ACCESS MY PRO VERSION

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Oct 1, 2017 at 1:46 am #63930

Phillip Lubowicz
Member

Hi,

I have paid and downloaded the PRO version to which I have raised this issue here https://www.wpdownloadmanager.com/support/topic/lic-key-not-working/#post-55179. I downloaded the updated version as requested, but now it is saying that my Trial version has finished.

When I brought it, it was meant to be lifetime access not expire after a certain period.

Why is there so many issues with the license key. I cannot even access the forum I have posted the link for as it says I do not have access.

Please get back to me with a solution.

Regards,

Phillip

Oct 1, 2017 at 6:58 am #63936

Razia Sultana
Moderator

The license is valid for lifetime, but premium support and updates expire after 1 year. If you are using very old version, the license key may not work due to our recent security upgrade in our license server,  you need to update to latest version,  if you don’t want to update please give me temporary wp-admin login info in a private reply, I shall add manual validation there for you.

Oct 1, 2017 at 9:58 am #63937

Phillip Lubowicz
Member

Hi Razia,

I am confident at installing it myself, however, can you please provide the link (can be private) where I am able to download the current version that you have mentioned. When I go to my account here my downloads have expired.

Regards,

Phillip

Oct 4, 2017 at 7:33 am #64054

Shahjada
Keymaster

You can download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/purchases/

Viewing 4 posts - 1 through 4 (of 4 total)

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