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Hello, I have all of my files available as a DOWNLOAD ALL as well as INDIVIDUAL downloads. Currently, the tracking only shows that a package has downloaded regardless if it it one file or the whole package.
I need to be able to see individual stats on each file and each package.
How can this be done?
We have a site that has over 1000 different downloads, some direct and some via dropbox
Since the 5.0.3 update a specific section of them stopped working, when the download button was clicked nothing happened.
In the packages and settings we cold not see any difference between the ones working and those not but via a number of “try and see” test we (by luck) worked out that if the permalink started with a number it did not work, but if it started with a letter then it worked fine
For example: 2019-ita-3 did not work but ita-2019-3 worked fineThis is fine going forward as we will change the naming system for 2020 onwards BUT the area affected is based on years so all the packages start with a year (2011, 2012 …… 2019) – its something like 600 packages and we really don’t want to have to manually change all the permalinks
Any fixes?
We’re having a new problem with users not being able to get downloads. The behavior is repeatable across browsers and platforms, and may be related to download speeds since fast connections don’t seem to have the problem.
Using my phone without wireless, I can watch the download start and stall out, ending at different points in the download (sometimes 1.1MB, sometimes 849KB, etc.)
I’ve reinstalled with the latest version of the plugin and the problem persists. Do you have any suggestions?
Thanks,
SteveIn reply to: Install issue
Please download the plugin from this link https://downloads.wordpress.org/plugin/download-manager.zip and then install it by uploading from Plugins > Add New page.
Hi there,
Is it possible to track downloads with an email lock through Google Analytics? We want to track more than just the number of downloads, which is all the plugin seems to offer as far as metrics go.
Thanks
In reply to: Download links do not work after updating 5.0.3
Please activate the Bootstrap 3 from Downloads > Settings > User Interface after installing v.5.0.3 That will fix the styling issues. Let me know if still having an issue. Send temporary wp-admin login info in private reply in that case.
In reply to: Problems saving settings
Fixed the saving issue.
For category please use the category shortcode.
For tree shortcode install the Extended Shortcodes add-on.
Hi, I couldnt find an option to deactivate Login. My web is open and I want all the visitors to be able to access the downloads page.
Hi!
Is it possible to have the WPDM Categories widget linking directly to a download links page, instead of first going via a list of downloads that in turn links to a download page for the selected download?
In short: I wish to arrive directly from the WPDM Categories to the corresponding category’s list with download links. At the moment I’m stuck with manually creating a new download page for each category, using the [wpdm_category id="Category_Name"....] short code. Although this is easy for a single website, I’m creating several different sites and would like the process to be more dynamic and use the widgets.
Afternoon,
Currently when ever Download manager is intalled it break the wp-admin to redirect to the downloads page and we can’t log in to WP. This is defined in your program under settings. You previously recommended changing the redirect function to “Hone” but that just crashed. To log in we have to delete the program from WP using Filezilla, then making any changes to the site before reinstalling the download manager which again blocks the WP admin page with the redirect.
Is there a way we can turn the rederict off as it doesn’t seem to serve any use as this slows down the whole process of updating the site.
Please advice.
Malcolm.
Hey, I need to be able to track all downloads of a single user. But when I download a file multiple times with the same account the counter doesn’t increase and also doesn’t show up in the stats. How can I achieve the same behaviour you have in the user profiles here where I can see the time and date of each individual download per user?
Best
In reply to: Redirect download page template to file
The problem is that for multilingual downloads (using WPML) the direct link does not automatically forward the user to the content in the currently chosen language
In reply to: [wpdm_frontend] not working correctly
One of your plugins is breaking the delete icon in all downloads list. I have fixed the add new page issue. It was coming from an error that originated from corrupted email settings. I have updated email settings to fix that. But file attachment options are missing, I guess the same plugin is causing the error. Now you have to deactivate other plugins one by one to find out which one it is.
Standard norwegian date format is “d/m/Y”. Using this format the ordering of the table for wpdm_all_packages does not work. The reason is that the “data-order” attribute is not set correctly (is empty) because “strtotime” expects “english” date formatting.
A possible solutions would be to alter the code in “wpdm-all-downloads.php” at about line 240 from
<?php $tcols = $cols; array_shift($tcols); foreach ($cols as $colx ► $cold){ $dor = array('publish_date' ► strtotime(get_the_date()), 'create_date' ► strtotime(get_the_date()), 'update_date' ► strtotime(get_the_modified_date('', get_the_ID()))); ?>to:
<?php $tcols = $cols; array_shift($tcols); foreach ($cols as $colx ► $cold){ $dor = array('publish_date' ► get_the_date('Y-m-d H:i:s.u'), 'create_date' ► get_the_date('Y-m-d H:i:s.u'), 'update_date' ► get_the_modified_date('Y-m-d H:i:s.u', get_the_ID())); ?>This should make it sortable regardless of selected date format in WP.
In reply to: Assigning Two Buttons to a Product
In reply to: Plugin isn’t very straight forward
1 ) In your package settings meta box set “Click here to download PDF” as “Link Label”. This “Link Label” defines the download button text which is “Download” by default.
2 ) Each package has its own details page, but it is not strictly necessary to use the details page. You can use a package shortcode to insert the download anywhere you want. Copy the package shortcode from the “All packages” admin page or use the TinyMCE Button add-on to insert shortcode visually. This add-on adds a Download icon in Gutenberg classic editor, use that to insert package in a page or post.
The result of the shortcode is controlled by the link template. You can use any of the built-in templates or create your own using Template editor from Downloads > Templates page.
3 ) If the download button isn’t visible to you then it means you user role doesn’t have access to the package. Set “All Visitors” in the “Allow access” option of package settings meta box to fix that.
In reply to: Related Downloads Addon Not Working
It is based on the default tag. There is no shortcut to support your custom tag.
[similar_downloads]template tag is implemented by thewpdm_similar_packagesfunction inwpdm-functions.phpfile. You can try to tweak that one to create a new template tag. Basically, it requires extensive customization.Topic: Archive Page
How to show archive page, siteurl/all-downloads/ does not show anything and category page also only shows download button and no other info
I cannot figure out why PayPal payments are not automatically processing and require an admin to manually update the order.
Everything works on the free downloads, including the email lock. I recently came upon a forum reply that said one must enter the Sandbox credentials also, so I have done that too. The last order never processed on the site, but the PayPal payment was accepted by PayPal. There is a disconnect somewhere and I need to find it.
BTW, the PayPal payment is not inline – it directs to the PayPal site when it should not be doing that.
In reply to: Email lock – user one time subscription
Hi,
Looks like the issue occurs only when the user is downloading as a guest. I have tested several downloads after logging in. All download attempts were successful.But I encountered issues with some files when tried to download as a guest. And this can be related to the WPENgine caching. Please contact the WP Engine support an ask them to exclude URLs like the following one to exclude from the cache. That should fix the issue for non-logged-in users.
https://podular.co.nz/download/the-stack/?wpdmdl=198&_wpdmkey=5dd83d013a7f1
Thanks.
In reply to: Key Suddenly Not Working
Hi,
Please install the latest version to fix the issue. Follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.Logout and then login again from your Downloads > Settings > Updates tab to fix any issue related to quick update. After that you can update the plugin your plugins page.
Thanks.
In reply to: Mailchimp integration
1 ) I have removed the limit. Now all lists are available for selection in the dropdown.
2 ) The add-on doesn’t send the quick form to MailChimp. You can access and export those data from Downloads > Subscribers page.
3 ) Mailchimp add-on automatically extracts first and lat name from the input and insert them in corresponding MailChimp user field.
You can use a custom template for Advanced Access Control “All Downloads Table” to change the default sorting.
The Advanced Acces Control downloads table is using
/wpdm-custom-access-level/wpdm-my-downloads.phptemplate. To customize this template, make a copy and place it in/active-theme/download-manager/wpdm-my-downloads.phplocation. Then add your customization in this new template. Now, this new template will override the default one. As the file is outside the plugin directory, your customizations won’t be lost during the plugin update.I have made the template file for you. You can download it here https://www.dropbox.com/s/af8zyrfn323ba66/wpdm-my-downloads.php?dl=1 Just put it in
/active-theme/download-manager/wpdm-my-downloads.phplocation. This version of table sorts downloads by date.We would like to change the default order of the listed downloads. The problem is, that we use the table that gets generated by the “Advanced Access Controll” Add-On and not the default table, that gets generated by a shortcode.
Please tell us how to change the sorting of this particular table.
The optimal way would be if we could add a “Date Added” section to the table head and use this sorting as default. The second best option would be, if we could change the current default, which is ascending by name, to descending by name.
Thank you.
In reply to: Bulk import issue
hi
If you are moving to another installation then use the WordPress import/export option. From your old site export all downloads using the Tools > Export option. Then in the new site import all downloads from Tools > Import. Then move all your files from old
/uploads/download-manager-files/to new/uploads/download-manager-files/directory.
