Hi,
Sorry for the delayed reply.
Please use [wppm_downloadarea]
shortcode to show all membership downloads to the user. It will only show the files from membership plan the user is subscribed to.
The membership downloads are listed in user dashboard too ( In Membership Items tab ). You do not need to create a separate page if you have the user dashboard page ( [wpdm_user_dashboard fav=1 flaturl=0 captcha=0] ).
Thanks.
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Hi,
Please install and check your Email problem with WP Mail SMTP plugin. Try to check the spam box, if the mail is treated as spam. And which version of the addon are you using? Please use the latest version.
Also, check the template from Downloads Templates Email Templates (email lock)
Thanks
Hi,
Maybe you used custom code update in the file. After the plugin update, the file changed. So the link is disabled. For custom code update, You need to copy the file from \plugins\download-manager\tpls\wpdm-all-downloads.php
and put this file into the active theme/download-manager/ wpdm-all-downloads.php
, then the update will not affect the template file. More details here.
Now, After the update you can use cols="page_link,file_count,download_count|categories|update_date|download_link"
with the shortcode so the page link will be desplayed with the title. So you can use page_link instead of title in the cols
.
Thanks
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I don´t want to download add-ons and install it again, if they were installed before and disappear after updates, which was the case in here !? This is to my mind extremely inconvenient, because I have to remember all installed items and the user is confused and is asking me, where are the menu items to edit his downloads.
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Allready tried that.
Download speed is set to 4096KB/s also tried a higher speed but no performance change.
Also Resumable Downloads and Output Buffering are enabled. still low speeds.
Hi,
User dashboard doesn’t show all downloads. Please use [wpdm-all-packages]
shortcode to show all downloads in a tabular format.
Here is shortcode doc https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/
You can use TinyMCE Button Add-on ( https://www.wpdownloadmanager.com/download/advanced-tinymce-button/ ) to insert shortcode easily.
Thanks.
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Hi,
I have created frontend upload ( create new package ) form here http://www.luxury-italian-office.com/fashion-brands/frontend-upload/
It is working without any issue. I have used frontend-upload
as page slug here. You can’t use download
as your page slug because it is the URL base for your packages/downloads.
You are using an older version of Download Manager. Please install the updated version to get the best experience. You can download it here https://www.wpdownloadmanager.com/user-dashboard/purchases/
Thanks.
Hi Simon, I was about to post the same issue. Even more, for me 95% of packages show the empty page.
For those that show up the link is not working. Just a plain text. I had to disable the membership and allowed all downloads for now, as it is look empty 🙁
I’ve installed DMpro with the membership add-on, tinymice shortcode add-on and extended shortcodes add-on.
On my site I need 3 users who can only access their own assigned category.
In the membership add-on I’ve added 3 plans: beginner, advanced and refresher
I’ve created 3 members with each having access to 1 plan (so 1 beginner user, 1 advanced, 1 refresher)
In the downloads I’ve created 3 categories, one for each plan.
In each category I’ve added 1 test file.
In the download settings I’ve selected “When user is not allowed to download: Hide everything”
I’ve created a page that can only be accessed when logged in and added the following shortcode, using the tinymice creator:
[wpdm-all-packages categories="beginner,advanced,refresher," items_per_page=10]
When I visit the page as one of the members (let’s say advanced) I can see all packages that are created in the following format:
Title – Category – Date added – Download link
Only the download link for my own category is available, the rest is showing: “Subscribe – available for beginner or refresher only”
But I can still see the other package titles and icons, categories and date added
How can I change it so that only the one category for this user is showing, and the rest is completely hidden?
Am I missing something?
Victor
How do I get my pages which contain shortcode and manually created (eg http://unofficialmills.co.uk/podcasts/2007-podcasts/) to look more like the automatically created category pages (eg http://unofficialmills.co.uk/downloads/2007-podcasts/)
It looks a lot neater but i don’t know what settings to tweak.
Hi there, hope you’re all well.
Some time ago you did some custom work for us on our site https://jacobi.net/
We currently have the following setup
1. Files stored on our server.
2. Our script can be run to populate the packages and package categories as well as setting template.
3. Site visitor browses categories to get to package and fills out the access request form.
4. Once access request is received we set a password and then send it out via the system.
Step 2 isn’t working too well at the moment and we need to look at it to fix it.
However our clients requirement for the online downloads library has now changed.
They want to just get an email requesting a specific file and then they will send Box links manually in response to that email.
So my question is – Can we refine steps 1/2 so that we can populate our site based on the box.com stored contents? OR do you have an import script that sets package categories based on the directories that the files are stored in?
Any help would be much appreciated, it’s been a while since this was working correctly.
Thanks,
Ben
Hi,
Sorry for late reply.
Use the following shortcode:
[wpdm_category id="Category Slug(s)" toolbar="1" paging="1" order_by="title" order="desc" items_per_page="10" template="link-template-panel-1-3" cols=4 colspad=2 colsphone=1]
change the category slug with your one. Details here.
Thanks
Hi,
WordPress provides API which allows developers to interact with sites remotely. You may use the REST API v2 of WordPress and follow this to add support for custom post types. As we use custom post type, you can easily get all the downloads file in json format with the API.
Thanks
Hi,
Maybe you use custom template file in the theme folder for all downloads. Please send login to check the the issue. or removing the theme file /themes/rexus-child/download-manager/wpdm-all-downloads.php
would solve the problem.
Thanks
Hello
I think i found a error on that day i use a plugin which shows errors and options to fix them.
2018-03-26 23:44:49
Fatal Error: Error: Class 'WPDM_Stats' not found
wp-content/plugins/wpdm-pdf-stamper/wpdm-pdf-stampers.php 112
Could this be the cause?
Also i installed the latest update without error on this new host but same i get a blank page when try downloading, i enabled debug and this is the error i see.
[04-Apr-2018 00:19:09 UTC] PHP Notice: Trying to get property of non-object in /home/xxxx/public_html/wp-content/plugins/download-manager/wpdm-core.php on line 398
[04-Apr-2018 00:19:09 UTC] PHP Notice: Trying to get property of non-object in /home/xxxx/public_html/wp-content/plugins/download-manager/wpdm-core.php on line 399
p.s. i was busy moving from GoDaddy my site was very slow on 27 march after the problem with downloads.
I have made two groups for download with the relevant user role. So the files are only showed to the user role which actually should have access to. This i have tested and works fine. But if i visit the download page as guest (not logged in) then all files are shown to the guest user with login button. I want to show nothing to guests without any user role. How can i avoid this?
https://www.ebinsuranceinc.com/test/
So using this plugin with the Call To Action 4 template. I have 5 pages with different amounts of downloads. I’m getting issues with gaps and spaces depending on my column counts in my shortcode and all I can figure is that it is because of my document titles being different lengths and making the “box” different heights, so it’s not making even and balanced columns and leaving gaps. I have the example page above showing this. How can this be fixed because it does not look good?
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