I need your help with this, I can’t seem to figure out why this is happening. I have packages setup for download, and the entire package downloads just fine. But when you open the package and view the individual images inside the package, the download single file is broken. Usually the first one you click on will download, but then it kicks you to a 404 not found page. When you hit back, and try to click on any more links, they don’t download and just kick you to the not found page. Please check it out and let me know what you think, I can provide admin login.
I’m attaching some screenshots, the main package download works just fine. Here is the link to the page in my screenshot: http://www.rideradarronix.com/2018-ronix-product/
The other screenshot is of the contents of the package. This is just an example, all of the packages are doing the same thing.. But on this screenshot any of the “download” buttons you click do the same thing and go to a error page. Here is the link to the page: http://www.rideradarronix.com/package/18-ronix-product-wakeskates/
Please check this out and let me know what to do. Thank you.
Good afternoon guys. Manually updated the WPDM, Stripe and Premium Packages just now. Pretty straighforward, and most of my settings transferred over to the new versions of each (although my icon settings for most packages were erased). Had a successful test purchase using the new Premium Package, and the redirect following purchase confirmation settings are correct. I came to a page that just lists the shortcode [wpdm-pp-guest-orders] versus actually executing, please see the attached. The same is true for the email that is sent to the purchaser with a link to the guest downloads page. Any thoughts on how to correct? I have reactivated Premium Packages plugin per a similar post, which eliminated the empty cart error but not this. Thanks in advance for your time.
Scott
Dear support,
I use WooCommerce, in combination with WooCommerce Membership and Downloadmanager PRO.
Unfortunately I’m not able to configure the protection of downloads correctly, may be I missed a feature, hidden option, setting, … ? Please advice.
What’s the case:
1 – I have two membership plans, for readibility MSP_A en MSP_B
2- I have the standard WP roles and the two additional subscriber en shop manager from WooCommerce
3- In the membership plans I made sure that there are no empty fields behind pages / downloads on the tab “restrict content” otherwise all downloads and pages would be visible to both membership plans
4 – Some downloads I want to be available to users that bought MSP_A. So I selected that membership plan under Memberships – Content Restriction. I left the field “allow access” empty. After login as a customer with MSP_A, I’m not able to download.
5 – When setting the “allow access” field to the role customer. I’m able to download, but I’m also able to download when I have MSP_B and not MSP_A.
So it seems the “allow access” field is leading and the “restrict content” based on memberships is not functioning.
What have I done wrong or which setting should I change to make sure that download is only possible for a specific membership plan.
Look forward to hear a solution, that probably will lead to an “off-course” from me.
Kind regards,
Jacqueline.
Hi,
I have manuel update to 4.7.4 from 4.7.3. I have deactivate the Plugin, Upload via FTP and want to activate again the Plugin but it doesn´t work. This ist the message
Fatal error: Uncaught Error: Class ‘WPDM\libs\FileSystem’ not found in /var/www/virtual/dxf-downloads.de/htdocs/wp-content/plugins/download-manager/download-manager.php:270 Stack trace: #0 /var/www/virtual/dxf-downloads.de/htdocs/wp-content/plugins/download-manager/download-manager.php(253): WPDM\WordPressDownloadManager::setHtaccess() #1 /var/www/virtual/dxf-downloads.de/htdocs/wp-content/plugins/download-manager/download-manager.php(145): WPDM\WordPressDownloadManager::createDir() #2 /var/www/virtual/dxf-downloads.de/htdocs/wp-includes/class-wp-hook.php(286): WPDM\WordPressDownloadManager->Install(”) #3 /var/www/virtual/dxf-downloads.de/htdocs/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #4 /var/www/virtual/dxf-downloads.de/htdocs/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #5 /var/www/virtual/dxf-downloads.de/htdocs/wp-admin/plugins.php(174): do_action(‘activate_downlo…’) #6 {main} thrown in /var/www/virtual/dxf-downloads.de/htdocs/wp-content/plugins/download-manager/download-manager.php on line 270
PHP ERROR:array(4) {
[“type”]►
int(1)
[“message”]►
string(932) “Uncaught Error: Class ‘WPDM\libs\FileSystem’ not found in /var/www/virtual/dxf-downloads.de/htdocs/wp-content/plugins/download-manager/download-manager.php:270
Stack trace:
#0 /var/www/virtual/dxf-downloads.de/htdocs/wp-content/plugins/download-manager/download-manager.php(253): WPDM\WordPressDownloadManager::setHtaccess()
#1 /var/www/virtual/dxf-downloads.de/htdocs/wp-content/plugins/download-manager/download-manager.php(145): WPDM\WordPressDownloadManager::createDir()
#2 /var/www/virtual/dxf-downloads.de/htdocs/wp-includes/class-wp-hook.php(286): WPDM\WordPressDownloadManager->Install(”)
#3 /var/www/virtual/dxf-downloads.de/htdocs/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array)
#4 /var/www/virtual/dxf-downloads.de/htdocs/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
#5 /var/www/virtual/dxf-downloads.de/htdocs/wp-admin/plugins.php(174): do_action(‘activate_downlo…’)
#6 {main}
thrown”
[“file”]►
string(97) “/var/www/virtual/dxf-downloads.de/htdocs/wp-content/plugins/download-manager/download-manager.php”
[“line”]►
int(270)
}
It is very important for me…
I have Download Manager Pro all setup and running off of AWS S3 thanks to some good support here. Now I have another questions.
I need to track each month how many users download a file for the first time. We have to pay royalties on some of our content, but only when the user first downloads it not if they download it again. We have WP Users turned on and people won’t be able to download without having a user account. So, is there a way for Download Manager to report first downloads? I don’t need a list, I just need to know how many first downloads for each file.
-Can only use pro membership specific payment gateway integrations, and not all gateway addons that I’ve purchased
-Paypal won’t work when membership length is specified as indefinite, returns an error.
-If I type in my login info, and click to pay with Stripe, but then cancel, I still create a user account. I have “Anyone can register” unticked in my WP general settings tab. My main purpose with this was to control account creation by directly from a payment with this addon. There are other parts of my website that rely on this feature.
-Very few customization options.
My intention with this package was to have users pay a one-time amount, and then get permanent access to my site and all downloads.
Hello,
where can I modify the css of the shortcode
[wpdm_all_packages]
and how (which file) can let me modify the column names/order/presence of the table?
In addition: where (exact folder and file name) can I modify the css of a custom template page or link generated by cloning a standard template?
(Downloads > Templates > Link Templates or Page Templates)