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Search Results
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In reply to: Download Stats Not Updating Since 10/19
I reinstalled the latest version of WPDM and disabled all other non-esential plugins (WPDM, S3. The problem persisted. I have now rolled back to WPDM v5.2.4 and stats are working again for the newest downloads. I’m not getting any stats for downloads prior this latest rollback to v5.2.4.
In reply to: How to Upgrade between Major Versions?
Hi,
For the upgrade, please check this option
Downloads > Settings > Licenseoption and save settings again. Then try again to update. It will work then,otherwise only for the add-on,
you can follow one of these steps for now,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.thanks
Instead of a single package search feature, you can use the search feature for multiple packages, like this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/, please let me know if it helps you
thanks
In reply to: [wpdm_category] use AND operator for tags
On this page, I can put in my info to download the file but it never starts the download from an iPhone. On a desktop computer/ laptop it works just fine. Can you please help?
In reply to: Can’t update Download Manager Pro
Hi,
you can follow one of these steps for now for updating any add-on,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.and for WPDM PRO plugin, go to
Downloads > Settings > Licenseoption and save settings again. Then try again to update. It should work then,thanks
We’ve had many issues with the membership plugin. We have since moved away from wordpress.com hosting as we were getting critical errors. Since we moved hosting, I’ve upgraded the membership plugin to the latest version. Prior to this upgrade, the membership plan selection in the Download Files Allowed Access was not working. It would only work if you had subscriber as the role. When selecting Free Plan as the role access, it doesn’t work. Since the upgrade, it still is not working properly. It only works if Subscriber role is selected and not Free Plan. I need to make sure that these roles are working properly and they are not. If they purchase the free plan, they should get the Free Plan role (which they do) but the file downloads don’t work as it gives an Access Denied button. Can this please get fixed asap?
In reply to: Filter by Multiple Categories
Hi,
For both categories common downloads package, you can use this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, here you will find a parameter called
operator (string) ► ‘IN’, ‘AND’, I think this will help youthanks
In reply to: Thumbnail image size
hi,
please check now, it is ok or not, https://jenx.fentidev.co.uk/distributor-portal/media-area/atom-media, i have adjusted from
plugins > download-manager > tpls > wpdm-all-downloads.phpfile. if you want to back-up the file for the next update, you can also follow this doc, https://www.wpdownloadmanager.com/doc/template-files/thanks
In reply to: Download button not working any more
Thanks for the hint, but I must admit that I am not able to follow it! Because basically this is what I was looking for without any success before I posted my question here.
“Basic settings”: Do you mean the “Settings” that you find directly in the main menu? Anyway, I cannot find any download related point in any of the submenus
“Settings” submenu in the “Downloads” main menu? Same thing
Any other location?
I would be happy if you could specify slightly more!
Best regards,
CornelisHi,
Use the follwing plugin to migrate old tags to new wpdm tags:
https://www.dropbox.com/s/cqznl8kywl5qa5z/wpdm-tag-importer.zip?dl=0Install and activate the plugin, then go to
Admin Menu ► Downloads ► Settings ► Migrate Tags tab, click on migrate tags button.
- Two types of downloads: one for all logged in users, one for customers only (specified by user roles)
- The downloads are managed by “WPDM Packages by Category” widgets
- The link template is customized as shown below
- The purpose is to immediately start the download (downloads for all) or after accepting the conditions (dld for customers), with no additional template showing that has a “Prev” and “Next” button that would lead to packages that are not supposed to be visible for the category of users
Here follows the template code. The [download_link_extended] does all the above, generates the word “Download” marked as link and also reacting like a link should react on mouse click – only the download is not starting, like the link goes to nowhere.
<style> .app_name { color: #0000c0; font-family: sans-serif; font-size: larger; font-weight: lighter; } .company_name { color: #408080; font-family: sans-serif; } .ptitle {color: #408080; fint-size: xx-large; } </style> <div class="panel panel-default"> <div class="panel-body"> <div class="media"> <div class="pull-left">[icon]</div> <div class="media-body"><strong class="ptitle">[title]</strong> [description] <div><strong>[download_link_extended]</strong></div> </div> </div> </div> <div class="panel-footer">[file_size]</div> </div>In reply to: List Style – press releases (pdf)
For showing all categories and downloads on a single page with different styles, you can use this add-on, and you will also able to customize the link-templates for using in that shortcode,
and for elementor, you can use this add-on,
please let me know further if you need more help,
thanks
In reply to: VERY BAD SUPPORT!
For this section, https://share.getcloudapp.com/04uOELYK
you need this add-on, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on
And for this section, https://share.getcloudapp.com/mXu6YJxY
you have to use the app-card template, I have already imported from this section, https://share.getcloudapp.com/YEuyrBbg
in your link-templates,
and for this section, https://share.getcloudapp.com/4guJKZEG
you have to use this link-template, Call to Action 4
and like this page https://demo.wpdownloadmanager.com/wpdmpro/downloads/movies/, you have to use,
Image Hover Split from import template, please let me know if you need more help,
thanks
In reply to: Change default template
Hi,
I think I may not have explained my issue properly.
The link template that is applied to all downloads by default (the global default setting) is link template ‘A’ let’s say. I would like to change the global default to template ‘B’, a different template, so that it will universally apply across my site.
In reply to: VERY BAD SUPPORT!
In reply to: Disable Some File’s from being downloaded
Yes, you can do that by modifying the shortcode parameter. You can specify the colums you want to show in shortcode parameter, please check the doc:
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/In reply to: Update keeps on breaking my site
Hi,
Please follow the steps to upgrade:
1.Download the latest version from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2.Install and activate the latest version
3.Done!Also check if there correct license key in your
Downloads > Settings > Licenseoption. and save settings again. Then try again to update.Hope it will not break your site. If it breaks please let us know.
From the next update, you will be able to use the automatic upgrade as usual.
In reply to: WooCommerce Products Appearing as Downloads?
I am using this plugin on a development site, and my woocommerce products are showing up as downloads? I dont know why.
I am using this Shortcode: [wpdm_search_result init=1 template="link-template-default" cols=2]
Here is a picture: https://i.gyazo.com/229178c8ed7394dda146b57923f2ad0b.png
The “You are not allowed to download” warnings are all WooCommerce products. I do not know why they are being pulled in. The SLUGs of the WooCommerce have /products/ in the URL and the downloads have /package/ in the URL.
I can share more details in a private response.
In reply to: Stats used with form lock
Hi
You can checkDownloads>Subscribersto know which users actually downnloaded the file.Downloadedwill show on the right side of the users name and email address.In reply to: Directory add-on not working anymore at all
new update of directory add on has missing “languages” folder. I’ve created it under plugins/wpdm-archive-page/ and copied my own translations and now it works again…
Also:
– now it properly does not show all-downloads until you select a category BUT breadcrubs still show “Home All downloads” (make no sense).
– my translation works on HOME ALL DOWNLOADS on initial page opening. BUT when I select a category and go back (click “HOME”), the translation does not work anymore for breadcrumbs.In reply to: Download Mamager stopped showing the download count
I thought it was something on my end I tried different themes even ones from them and reinstalled my server and files and its still just showing a rectangle or an arrow for the download count and it says Download and not like Total DownloadS with an S on the end.
In reply to: Directory add hide “all downloads” and customize
Btw, is there a way, thru css perhaps, to change category listing button width and height?
This would be very useful when there’s not many categories, but there is many downloads and especially with longer file titles.
This is our case: https://tehnicni.info/zakonodaja-eu/ (page is in Slovenia language but not important).
Bostjan
