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I understand that, however is there no way to get the form to pop up when I click
downloadonhttps://staging21.getcleartouch.com/downloadsinstead of it forcing me back to the top of the page? Currently it does not do this when form lock is enabled. Also if it would help I could do a zoom call or any other form of communication as I believe that will be beneficial in resolving this issue as there seems to be some miscommunication.In reply to: Problems with the download page
Thank you, it works now for this document. Unfortunately it still is now for a lot of the other downloads. Do I now have to manually adjust each object individually? Is there no global setting? Why is this all of a sudden? Because some time ago everything worked?
Many greetings,
AndreasIn reply to: Email Lock Submit Button Not Working
I have narrowed it down to the [download_link] shortcode. If I update that shortcode in my template to [download_link_extended] the form works and downloads correctly, however, I do not want that extended information always showing. I also don’t know how to troubleshoot the [download_link] shortcode.
I tested other templates (yours not custom) and all the ones with [download_link] cause the problem for me.
In reply to: Sorting doesn’t work?
Plugin is the same version I have installed v3.03 , I reinstalled and the tree shortcode worked, but my original problem is still there, sorting doesn’t work. If I add the shortcode for “top downloads” it sorts alphabetically, then if I change the sort in the toolbar to downloads it gives me “page not found”.
In reply to: New items not showing even though published
Hello @lucatortuga,
Glad to hear that your issue has been resolved.
You will find the shortcode details in the below link.
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Best RegardsHi,
I would like for my subscribers to have access to all my downloads. Can I set the access in bulk?Hi everybody,
we own a single site license and are running our livewebsite under the linked site domain lets say “xyz.com”.
Currently we are working on a big relaunch under devdomain “xyz.agency.com”.
Question 1:
Is it possible to add the (short-time-period-only-necessary)-devdomain to the linked sites list in the user dashboard somehow?
Or is there any other way to activate the Pro version for development purposes?Question 2:
What would be the best practice for migrating the current data from the live system to the 100% freshly installed empty WP install on the devdomain?
We need to keep all the connections towards categories, tags and users respectively the userroles alive!
Same with the associated files.
Is there no way to 1:1 clone or transfer all the db- and file-data?With the existing import/export functionality we learnt so far, that we may not export as csv from the old system and import excatly that csv file into the new one, since it has a different column structure.
We have about
– 350 downloads
– 600 files connected
– 160 categories attached
– 50 tags attached
– 5 userroles in use
– 3600 usersAny help and idea on how to make the migration as safe and clean as possible is highly appreciated š
Thanks a lot in advance!
Many Regards
HolgerHi, is there a way for users to report a download link for example is broken? We have 100’s of downloads on our site & sometimes a link no longer works. At present I check them manually, however if users could report an issue with a download that would be perfect.
In reply to: Update, Download not found etc.
Hi,
thanks, the download works perfect only one problem shows up. I paid for one item of this product:
Dance Monkey ā Tones and I and in downloads clients can download both available items of a package in stead the one he paid forPlease take a look hopely you can solved this i am very thankful for all help
In reply to: Issue with Category Restrictions
Hello, @designhub
I have marked your last reply in private. please check the option from category edit option,
and you are also capable of changing the option globally, you can adjust it from
Downloads > Settings > Frontend Access > Archive Page OptionsI hope you have understood
Thank you and regards
In reply to: Issue with Category Restrictions
Hello,
We have a issue with our new category “can-art” not showing up in the category view. https://3dbrewing.com/downloads/ They do exist as I see them here https://3dbrewing.com/downloads/can-art/I have tried everything and updated all WPDM related plugins. Can you help?
thank you.Topic: Problem Download IOS
Hello,
I have encountered problems for PDF downloads on iphone and tablet with IOS.Example :
FILE NAME: document.pdf
DONLOAD PROBLEM:
The download does not work because the downloaded PDF file is document.pdf.html (only on ios tablet and iphone device)CORRECT DOWNLOAD:
the download works without good on all devices (windows / android tablet, smartphone, desktop + imac)Has anyone encountered my problem?
thanks
Hi there,
I would like to make some changes;
1. How to open the downloads in a new tab. After update to version 6.0.7 of the plugin Iāve checked the select box ‘Open in new tab’. But downloads are not opening in a new tab. How to fix this?
2. On the archive page with the list of downloads (with on top a search box and on the left a sidebar with categorie, tag and date filters) I would like to rearrange the box āSearch on dateā and the box āTagsā. So instead of ‘Categories’-‘Date’-‘Tags’ I would like to have ‘Categories’-‘Tags’-‘Date’. How to fix this or where can I find the PHP-file of this page?
3. How to disable the extra password function for the individual files when adding these files on the āAdd new packageā page?
4. I would like to set all downloads automatic available for all logged in users. Now I have to first select a specific user role first (via Package Setting) before the download is available. How to automatically assign the downloads to a user role? I’ve tried to ad user roles to the categories but it’s not working this way.
5. Is there any way to add an āEditā button on the download page of a package in the front-end? (via Page Templates for ex.?) Now if I would like to edit a package I have to go back and search for the package in the list first.
Thank you in advance!
downloads page: https://www.wirralarchaeology.org/pages/tag/downloads/
downloads added yesyerday are not showing in the available downloads. All tags and categories are the same as for downlaods that are showing and files have been published.
wpdm version is 3.2.15
In reply to: Issue with Category Restrictions
Topic: Sorting doesn’t work?
Simple task, wanting to show a page of most popular downloads. Tried adding via shortcodes, via the TinyMCE. Totally ignores link template, and layout looked awful. Decided to try via Gutenberg added packages, sorted by download count. Numbers go something like 100, 75, 80, 95,63 etc
At first I thought it’s because WPDM resources are only loaded on the download areas, so I enabled them for the post in question, made no difference.
In reply to: Invalid Download Link
I had the same issue after one of the last upgrades. The following helped in my case:
– go to Downloads > Settings > Privacy
– click “clear all cache”.
– now it worked againIf not, try the other setting under “Temporary Storage Management” > “Store in Database”.
This hint comes from here: https://wordpress.org/support/topic/invalid-download-link-3/
In reply to: Issue with Category Restrictions
In reply to: Purchased Add-On Not Working
Hi Humayon,
I already have the plugin I need installed and viewable on my Plugins page, that is how I did it from the start. The Advanced Access plugin has stopped working. I have other add-ons installed and those seem to be working fine. We noticed this issue 3 days ago and had done no site updates or other plugin updates to initiate this. When I logged in to check the issue, I found that specifically the functions for Advanced Access were not available. I then tried to do the “Install” option from the Settings > Updates page. So my point is that this issue came prior to trying to auto-install. I was already in place, I was already using the functions to assign downloads to specific users. Please advise.
Hi there,
First of all, great plugin!
I would like to make some changes;
1. How to open the downloads in a new tab. After update to version 6.0.7 of the plugin Iāve checked the select box ‘Open in new tab’. But downloads are not opening in a new tab. How to fix this?
2. On the archive page with the list of downloads (with on top a search box and on the left a sidebar with categorie, tag and date filters) I would like to rearrange the box āSearch on dateā and the box āTagsā. So instead of ‘Categories’-‘Date’-‘Tags’ I would like to have ‘Categories’-‘Tags’-‘Date’. How to fix this or where can I find the PHP-file of this page?
3. How to disable the extra password function for the individual files when adding these files on the āAdd new packageā page?
4. I would like to set all downloads automatic available for all logged in users. Now I have to first select a specific user role first (via Package Setting) before the download is available. How to automatically assign the downloads to a user role? I’ve tried to ad user roles to the categories but it’s not working this way.
5. Is there any way to add an āEditā button on the download page of a package in the front-end? (via Page Templates for ex.?) Now if I would like to edit a package I have to go back and search for the package in the list first.
Thank you in advance!
Hi,
I have been able to edit the code of the download link template to open in a new window first before file downloads.
I am trying to do the same with the Page Template download links, however I don’t know how to adjust the code.
Could you please advise ASAP? Please see page template code below: ALL LINKS MUST OPEN IN A NEW WINDOW BEFORE DOWNLOAD<div class=”row-fluid wpdm-metro”>
<div class=”col-md-7″>
[description]<br />
[file_list]</div>
<div class=”col-md-5 metro-block”>
[thumb_600x0]
<ul class=”list-group ml-0 mb-2 mt-3″>
<li class=”list-group-item d-flex justify-content-between align-items-center [hide_empty:version]”>
[txt=Version]
<span class=”badge”>[version]</span><li class=”list-group-item d-flex justify-content-between align-items-center [hide_empty:download_count]”>
[txt=Download]
<span class=”badge”>[download_count]</span><li class=”list-group-item d-flex justify-content-between align-items-center [hide_empty:file_size]”>
[txt=File Size]
<span class=”badge”>[file_size]</span><li class=”list-group-item d-flex justify-content-between align-items-center [hide_empty:file_count]”>
[txt=File Count]
<span class=”badge”>[file_count]</span><li class=”list-group-item d-flex justify-content-between align-items-center [hide_empty:create_date]”>
[txt=Create Date]
<span class=”badge”>[create_date]</span><li class=”list-group-item d-flex justify-content-between align-items-center [hide_empty:update_date]”>
[txt=Last Updated]
<span class=”badge”>[update_date]</span><div class=”wpdm-download-button”>
View Document</div>
</div>
</div>Thanks
In reply to: Category Image not showing after update
