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We have a user, who created an account for themselves yesterday morning, that has been crawling through essentially the entire website. I’ve included several screenshots I took to try to illustrate my concerns.
In the screenshot viewingDownloads.png, the user is looking at download posts that I had thought would be tough to find, given the individual names in the download posts. Also, since we removed the ability to arrow pan through the download posts. What possible methods are they using to crawl through like this? Just a “simple” spider?
In the screenshot downloading.png, the user was actually able to download VSim and RSim from a couple different download posts that they should not have had access to. Part of the reason the user was able to download on those posts, is that they were locked to subscribers only, which is the default for any newly created account, not a specific individual account.
However, what’s weird, is that the download availability window was long past. I’ve included DownloadExpiration.png, which is Kanno_RSim3.0.1.
The Kanno_RSim3.0.1 download post for instance, says the download availability period is from August 9th to August 17th. Yet the user was able to download from that post on September 1st?
What needs to be changed to prevent this from happening in the future?
In Summary:
1. How was the user able to access the posts on the site and get to the downloads?
2. Why were they able to download past end date set?
3. How do we fix thisScreenshots:
A. https://share.getcloudapp.com/jku4XG4E
B. https://share.getcloudapp.com/o0uPGd7o
C. https://share.getcloudapp.com/geuARGpdThanks for your prompt attention to this matter.
In reply to: Issue with Category Restrictions
Hi – when users on Windows PC’s download files there is a folder called _MACOSX included with each download. The folder only seems to appear on Windows PC’s and does not appear on Macs. The user who created the site and prepared the file uploads is using a Mac – not sure if that is related. Would lie to know if there is a way to remove the _MACOSX folder from Windows downloads.
On the page https://fenrisd.com/api-documentation we are trying to allow users to select multiple downloads then be brought to a confirmation page after hitting submit then after this confirmation page has been loaded the download(s) of the selected files will start. Currently we are using conditional logic on this gravity form to redirect to a download link for each checkbox option.
Is there a way to allow users to download multiple files after loading a confirmation page using this extension with gravity forms?
In reply to: preventing download from ‘download’
In reply to: User login required for download file
Hello @tomashrach,
Hope you are well. I think it is your duplicate topic. Yes, it is possible. please check the option from `Downloads > Settings > Access Settings >
When the user is not allowed to download:`
I hope it may help you. please let me know then
Thank you and regards
In reply to: User login required for download
Hello @tomashrach,
Hope you are well. Yes, it is possible. please check the option from `Downloads > Settings > Access Settings >
When the user is not allowed to download:`I hope it may help you. please let me know then
Thank you and regards
In reply to: Use blank wordpress page for template
I’ve got the same issue, let me know if I should start another thread.
When I click the link to a download, it properly loads the Page Template and Link Template on a wordpress page (https://mysite.com/downloads/download-page-01), but the wpdownloadmanager content is wrapped in the default wordpress post template. I don’t see anywhere in the wpdownloadmanager settings to specify the actual wordpress post template that’s applied to each download package/page. See html output below, my theme is dropping your content into a wordpress post template, inside the post-content div. I would like to be able to select the wordpress post template applied to each download package/page, see below, my default wordpress template is named “td-post-template-default”, but I have several other templates I’d prefer to use.
*Edit – I’m not looking for widget shortcodes, they work fine but I need all pages to be applied to a different post template if that makes sense
<div class="td-container td-post-template-default "> <div class="td-pb-row"> <div class="td-pb-span12 td-main-content" role="main"> <div class="td-ss-main-content"> <article id="post-2725" class="post-2725 wpdmpro type-wpdmpro status-publish post" itemscope="" itemtype="https://schema.org/Article"> <div class="td-post-header"> <div class="td-post-content tagdiv-type"> <--- wpdownloadmanager content ---> <div class="w3eden"> <--- My Custom wpdownloadmanager page template --->In reply to: Doubt in downloads
Hello @cialgar,
Can you please the lock options too from this doc,
Especially you may check the Email Lock option, you can also edit the Email Lock Notification email template from
Downloads > Templates > Email Templates. you can also find the Template Variables from right side for email template editor, you can use in your template,[#username#],[#client_ip#],[#package_name#],[#name#]etc. please let me know, if it helps youThank you and regards
Hello, I have a website with two administrator. The first admin is a super admin, the second admin is not (the second admin’s only restriction is not being able to see plugin page).
So the 1st admin get to install wpdm pro, and its working fine in his dashboard. But it doesnt work the same way for 2nd admin. Every submenu for wpdm pro in 2nd admin dashboard crashes, like a broken html. I can’t edit template, icons for downloads crashed, everything seemed out of its place.
Please take a look at the screenshots I took
https://drive.google.com/drive/folders/1f1-l8XJ2RgkruoUtls-UsFEQH291IGfw?usp=sharingWe have reinstall it once, but it didnt work. Should we reinstall it? any other solution?
In reply to: Issue with Category Restrictions
In reply to: Issue with Category Restrictions
In reply to: Best Schema for downloads?
Thanks for your input Xavier, it is difficult to get across what I was talking about, I did provide a link for explanation. Your links are really good also. Thanks also for the suggestion, the problem I have is that my downloads are digital zip files to be used with a software application, so I didn’t know if “software application” would work, or if there was something more in line with the way download manager was coded that would offer a better schema. Unfortunately Nayeem seemed to think I was asking generally about SEO, which isn’t the case, although schema will play a more important role with SEO going forward.
Nayeem, a theme may offer a basic schema layout, thanks, but it was something more specific to download manager I was wanting the information for. WPDM has it’s own fields which could potentially be used in a schema set up, things like author/download count/images etc. There is a schema for dataset for example, which may be ideal for WPDM, or others like book, video etc as Xavier mentioned if that’s what people are offering as downloads.
Going forward, WPDM would offer a big advantage to your customers if schema options were integrated or customisable as part of WPDM. The internet is in need of organising data for search, and with WPDM offering people a way to add large lists of download items, seems pretty essential to look at this for the future.
It would not only help me, but all your customers to read up on what it is, and how it helps. Xavier has a point about reading up on things before answering, I know it’s a lot to keep on top of support requests, but giving information that isn’t relevant back, is just going to delay a request, and frustrate the customer.
In reply to: Upgrading from v4.9.0 to latest version
Hi @kd7sys,
Hope you are well.
You are updating the WPDM Pro after a long time. So, simply visiting the link and page template menu on the admin dashboard will resolve the issue. As the action will regenerate the templates automatically in the new style.
Go toDownloads>templatesthen visit all tabs there.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank YouIn reply to: Sort by upload date not working
Hello @ignitioncreative,
Hope you are well. can you please use
publish_dateinstead ofupload_date, please check the valid Data Field Names from here from this doc, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/[wpdm_all_packages login=1 thumb=1 items_per_page="20" jstable=1 order_by="date" order="ASC" cols="title,file_count,download_count|categories|publish_date|download_link" colheads="Title|Categories|Publish Date|Download::155px"]Thank you and regards
Topic: Statistics don’t work
Hi all,
First of all, great job and great plugin !
Everything work like a charm, except the statistics part.
When I go in the list of files, download counters work well.
However, when I go in the statistics they stay empty with the message “No downloads found” and I can’t pick a date in the calendar, from field and to field are both stuck on date of the day.
I tried to force the filter with this Url :
edit.php?post_type=wpdmpro&page=wpdm-stats&type=history&filter=1&from_date=2021-08-30&to_date=2021-08-31
But statistics are still empty.
Do I miss something ?In reply to: Issue with Category Restrictions
Hello,
I suggest you visit the links and then make PDF of those using the
ctrl+pbutton while on the page on browser. Then you can upload the pdf files as downloads.
or another suggestion you can copy/paste links in.txtfile and then make those as downloadable files.
Then you can show like a list using this shortcodeIf you just want to make link, it doesn’t need wpdm. you can make a html button and link there.
Thanks
In reply to: Sort by upload date not working
Hi Nayeem, 4 months later this issue has happened again. https://verbrec.com/investor-centre/asx-announcements/
Nothing has changed on the site, apart from required updates.
The code we are using to display is: [wpdm_all_packages items_per_page="8" categories="2018-asx-announcements, 2019-asx-announcements, 2020-asx-announcements, 2021-asx-announcements" jstable=1 order_by="date" order="DESC" cols="title,file_count,download_count|categories|upload_date|download_link" colheads="Title|Categories|Upload Date|Download::155px"]
We need to order our downloads by UPLOAD DATE.
If you could please advise of the best course of action it would be appreciated.
Hi!
I am struggeling with the [wpdm_category] shortcode.
This is my shortcode:
[wpdm_category id="basisvertrag" title="1" desc="1" cols="1" toolbar="1" order="desc" order_by="date" item_per_page="100" template="link-template-calltoaction3.php"]
What I am expecting from this shortcode is that it (according to https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/) shows title and description of the category “basisvertrag” above the download list. But what this shortcode does instead is to simply show the letter 1 as title and also as description. Just like a custom text. I tried ith with and without quotation marks, but it doesn’t make any difference.
I hope you can help! Thanks a lot!
Cheers,
ChrisEdit: I am using WP 5.8 and Download Manager 3.2.15
Hi
I have purchased (Download pro 5) License Key 02773-37318-75320-97847, Order# WPDM5EC7E4269E6E9
WPDM Directory Add-on (Archive Manager) Pro License Order ID# WPDM5EC66DCF8809B
WPDM Accordion Pro License Order ID# WPDM5EC66DCF8809BHowever, none of them register on my site. It says I do not have Pro
The Plugins page says I am running the most up to date version of them all, but when people try and download anything it says there is no Pro version
I keep trying to update Download manager in but Downloads / settings / update
But WPDM Directory Add-on ( wpdm-archive-page.zip ) just keeps saying “Please Wait” for hours
WPDM Accordion ( wpdm-accordion.zip ) says “expired”, and when I try and install it, it just says “Order does not belong to you!” on your website, and will not let me install the new purchase!
There is no-where to enter the Pro license key and put Pro in.I had to get someone else to code the link templates, and the page templates and I am scared that if I uninstall and reinstall it, I will lose the templates, and I don’t know how to reinstall them.
Please can you help?Website: https://theblueshield.org/resources/documents/
Thank you,
Emma
In reply to: Shortcode that includes Tag and Categories
Hello @sandor-nemethgmail-com,
You can use the below shortcode then.
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_tag-query-all-downloads-from-specified-tags/
However, please open a separate ticket in the future to track and give you a better solution to your problem ASAP.
Thank You.Hi @wpdj30,
Hope you are well.
First of all, make sure that the template is located underDashbaord>Downloads>Templatesand you have selected the corresponding template in the Elementor block.
If, still the problem exists then visitDashboard>Downloads>Templates>Link & Page templatetabs.
Hopefully, your problem will be solved.
Thank YouHello WPDM,
Thank you for all you do. People don’t say it enough. Your work is valuable to us all!Regarding accordion addon…
GOAL:
1 – Display packages belonging to several categories.
2 – Package titles display as accordion bar.
3 – Click open title bar to expand accordion.
4 – Expanded accordion displays entire package (description, single file downloads & buttons, Download All button, package size).ISSUE:
#4 is only displaying the the Download All button with the link template. If I use Metro link template, the details button opens in the same window. I’d rather show all details right away. How can this be done?I looked at the other 9 free templates, but to download each without an example is very time consuming.
Please help, and thank you in advance.In reply to: Issue with Category Restrictions
