Hi
Update placed on the 29th
“Update – By a series of deletion of categories and packages and then re-adding them I now have all 4 of the “Failed” categories working BUT I still cannot access the “Bin” section of the All packages page to delete old ones”
I have just rechecked the situation and it remains the same
Only access to the “BIN’ in the downloads plugin is causing a problem today
Cheers
AnonymousInactive
I think I need a demo with the membership extension installed, because it is too unclear, I am reading all the documentation, videos, forums but I cannot find answers to my questions.
I think I also understood that membership is a good extension but then I have to sell only with membership, that is, the packages I add must not be priced, they must be free and then insert a couple of subscription plans to offer the download of all the packages . Then the user buys the subscription and downloads everything. But I also wanted to sell individually. That is, both with subscription and single price. For example, all products cost $ 5 each, while if you subscribe you pay $ 15 dollars a month and you can download all products with the limit of 3 different downloads per day.
I believe I can do this, but I can’t set the price on every package. This with woocommerce is very easy to do is a real shame that it cannot be done here. I hope I’m wrong. Because in some aspects you have features that I really like. But if I can’t offer this solution to my clients then my website becomes limited and you should upgrade too in that case.
I have checked other categories are working fine, but only this category https://downloads.jinbei-deutschland.de/download-category/alle is showing critical error, can you please share your WPDM related PHP log error info here for checking
thanks
I’m getting critical error when klicking <Downloads> or <All Packages> on left WP Menu, too.
Categories are shown well.
But the plugin is still working.
For version control, you may check this add-on, https://www.wpdownloadmanager.com/download/wpdm-default-values/, for attaching files you may attach files manually for this and for Downloads -> All packages attached file has not such column
thanks
I got the same issue. All downloads are showing „access denied“ in the file Browser overview. Also I keep getting a 500 server error if I try to access the „all packages“ page. It seems that the plugin has no access to the files folder on the ftp anymore. However, nothing seems to have changed. Write/read access still the same.
I also tried to roll back to an older Version of the download pro plugin. Still the same, so I guess it‘s caused by a WordPress update or something like that.
Thank you,
Andreas
Hello,
I have one file, attached to multiple packages. Is it somehow possible to update this file (the file itself and version number) for all this packages at once? Or do I really need to open all packages one by one and update the file manually per package?
If this is not possible; is it possible to show all the attached files in the admin list for a package under ‘Downloads’ -> ‘All packages’?
A few questions:
1) I know you have a shopping cart and payment system available but we need to charge our members different amounts (based on their credentials) for the same one-year membership. WooCommerce has a plugin called “Name Your Price” that allows for this. Do you have a plugin that is similar?
2) If not, can the Download Manager be set up independently of any membership fees we collect via WooCommerce? In other words, can I set up the software to manage free downloads by members and then, separately, add a paywall using WooCommerce to protect the section where the download links are?
Let me know; thanks.
Sunil
AnonymousInactive
Hi, I bought your special pack, I need to create a website where there will be digital products for sale, but I also need the downloads to expire after 1 month of purchase. That is, the user who buys will be able to download all future updates for 1 month, after which if he wants the other updates he will have to buy back the product.
Or, tell me if it is possible through the membership extension, activate a monthly subscription in which the user can download a maximum of 3 downloads per day but as soon as the subscription expires if the user does not renew he will no longer be able to download anything and not even previous downloads.
Can this be done at least with the membership extension? I don’t find guides anywhere
Thank you
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AnonymousInactive
I need to make sure that if a buyer purchases a download product, they can only download it for 30 days, even if I update the version. After 30 days of purchase, if I release a new version I will have to pay back the purchase.
I do this, because those who want to have updates included in all available products must have an active membership, while those who buy individually can only have free updates for 30 days. I can’t figure out how to do this, with woocommerce I could.
Or it could be done that if a user purchases and downloads a product, for example version 1.0.0, he can always download this version, but as soon as I release version 1.0.1, he will not be able to download this new version but will have to proceed again with the single purchase of this new version.
You can help me?
Please simply click the Save Settings again for license key option from Downloads > Settings > License
, that will regenerate the access token. Finally, go to plugins page and update will work fine this time
and for add-on for now,
1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version
thanks
Hi,
when i set download limit for a specific role to 0 it stay unlimited.
for my business needs , i have to set 0 downloads for some roles. so any role of those will never download any file (ignoring allow access settings)
thank you
-
This topic was modified 4 years, 5 months ago by
Mohamed Trabelsi. Reason: correct title
We are getting an issue with the WP Download Manager Pro plugin.
We have set up the packages and files to download on the page here:
https://omegatmm.com/download/public
It’s showing a list of all the files that can be downloaded. The files should be displayed in a pop-up when clicking on the Download button.
However, sometimes it works and sometimes we can’t see the files in the pop-up.
Also, we have used a dropbox addon for this.
Can you please let us know how to fix this issue?
The message for subscriber role is showing You are not allowed to download as usual, can you please give me subscriber credentials for checking if the downloads are working
thanks
You shall get the categories slug from Downloads > Categories
as I image attached,

thanks
Good morning.
I am getting the following error when moving from page 1 to page 2 of downloads within the plugin:
Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 60085672 bytes) in /home/aatl/public_html/wp-includes/wp-db.php on line 2022
There has been a critical error on this website. Please check your site admin email inbox for instructions.
I am also getting critical download errors when people are trying to download documents.
Any idea what the problem is.
Regards
Rob
I Found the issue This afternoon basically there was a customised template in the Theme that was from an older incompatible version the faulty template was wpdm-all-downloads.php it does not say which version it’s from but its very different from the new one I’ll re-style the CSS in the new template and we should be all good.
I figured this out once I had read https://www.wpdownloadmanager.com/docsfor/for-theme-developers/ to see what possibly could be the issue with the template. in future try giving the user a heads up to look if there are any customised templates.
Thanks
Hi. Yes, Im aware that I have to get that plugin.
Question here, we have already created quiet a lot of Email Lock Downloads. Do we have to adjust them all after install ?
I more detailed tutorial for that excact topic. Email Lock with Advanced Custom Fields.
The last time I had an issue with a general question, I took almost a week to be told “look here …”
Sorry, time is money. Thanks
Hi.
I need the downloads to open in a new tab. I purchased the PRO version therefor.
But I cant’t get it to work anyways. I cloned an existing Page template and tried to add link_target=_blank in various ways and positions.
Please tell me exactly where and how i need to add it in the code below to make it work!
<li class=”list-group-item d-flex justify-content-between align-items-center”>
[download_link_extended]
It is highly unprofessional in web standards to open downloads in the same window. So I really do not understand why it is so complicated! I get you want people to buy PRO, fine but then make it easily accesible for those at least!
Hi there. If I want to add another field, like phone number to the email lock, do I have to go back and change the already created email lock downloads ? also, is there a more detailed tutorial how to add a field for the email lock specifically. you have to many extra plugins and the tutorials are either vague or to general. thanks.
Did you even read waht I have wrote? I said: I already have tested all of your suggestions and IT DID NOT WORK! I am working on this issue nearly since a week. I need an urgent fix for this problem now! I am using the downloads Manager PRO version since 4 years and did not have any problems. And now I have one and need SUPPORT!!
Hi Nayeem
I’m not sure I understand your comment Which <div> are we talking about the main templates div? or is it the div that surrounds the Shortcode.
My content template had the following divs
<div class=”container main_cont”>
<div id=”the_content”>
<?php if (isset($author)){ echo “<p class=’author’>By ” . $author . “</p>”; } ?>
<?php if ( $lead ) : ?>
<?php echo “<div class=’first-paragraph’>” . $lead . “</div>”; ?>
<?php endif; ?>
<div class=”content-back-white”>
<?php the_content() ?>
</div>
</div>
</div>
the output from you shortcode is:
<div class=”container-fluid” id=”wpdm-all-packages”>
<table id=”wpdmmydls-558e44bebbeb83c94a238e746acd9399″ class=”table table-striped wpdm-all-packages-table”>
<thead>
<tr>
<th class=””>Title</th>
<th class=”hidden-sm hidden-xs”>Categories</th>
<th class=”hidden-xs”>Create Date</th>
<th style=”width: 100px;”>Download</th>
</tr>
</thead>
<tbody>
<tr>
<td style=”background-image: url(‘https://www.tetramap.com/wp-content/plugins/download-manager/assets/file-type-icons/zip.png’);background-size: 32px;background-position: 5px 8px;background-repeat: no-repeat;padding-left: 43px;line-height: normal;”>
<b>Develop people and business the way nature intended</b><br><p>TetraMap book (EPUB and MOBI formats)</p>
<small><i class=”fa fa-folder”></i> 1 files
<i class=”fa fa-download”></i> 256 downloads<br>
<span class=”hidden-md hidden-lg”>eBook<br></span>
<span class=”hidden-md hidden-lg hidden-sm”>January 9, 2018</span>
</small>
</td>
<td class=”hidden-sm hidden-xs”>eBook</td>
<td class=”hidden-xs” data-order=”1515456000″>January 9, 2018</td>
<td><i class=””></i>Download Now</td>
</tr>
<tr>
<td style=”background-image: url(‘https://www.tetramap.com/wp-content/plugins/download-manager/assets/file-type-icons/pptx.png’);background-size: 32px;background-position: 5px 8px;background-repeat: no-repeat;padding-left: 43px;line-height: normal;”>
<b>eBook PowerPoint slides</b><br><p>eBook slide to add to PowerPoints</p>
<small><i class=”fa fa-folder”></i> 1 files
<i class=”fa fa-download”></i> 161 downloads<br>
<span class=”hidden-md hidden-lg”>eBook<br></span>
<span class=”hidden-md hidden-lg hidden-sm”>January 9, 2018</span>
</small>
</td>
<td class=”hidden-sm hidden-xs”>eBook</td>
<td class=”hidden-xs” data-order=”1515456000″>January 9, 2018</td>
<td><i class=””></i>Download Now</td>
</tr>
</tbody>
</table>
<div class=”text-center”></div>
</div>
so i cannot see any naming or code that is wrong for that matter so your answer has confused me more? sorry could you be moree specific please?