Hello,
There is a conflict with Download Manager Pro v6.7.8 and Tutor LMS Pro v3.7.1, notably the sign up page for new students. Each time someone tried to register, they would fill out the form and encounter the message at the top of the form : “Your email address is blocked!” Our web management company went through every single plugin and it only occurs when Download Manager is active. None is selected by default for WPDM login/register from Downloads > Settings > Frontend Access. The issue still happens. We’ve also checked the options from Downloads > Settings > General > Verification Settings but nothing has been adjusted. Again, all settings in Download Manager Pro are set to default.
Tutor LMS said, “What you’re experiencing is a plugin conflict between Tutor LMS and Download Manager Pro. Unfortunately, we do not provide support for conflicts caused by third-party plugins or themes. We recommend reaching out to Download Manager’s support team for clarification on compatibility or possible solutions.”
Please help resolve this.
The time has come where you need to build our site, new look, and new functionality on a new build. We are using a staging site and I need to export my data from the current production site and import it to the staging site but I dont think my license allows for it to be used on a staging site? Same base domain just has a sub domain attached to it. How can I prepare my staging site for a fresh launch and import my downloads for prepping for launch of new site?
Hi there, I have downloads manager pro and zapier. Is there a way to pull the download data if I enable email lock on a download? I need to export to a shared excel automatically vs clicking export all in the subscribers section. Can this be done with Calendar Pro?
Hi there, Purchased the PRO plugin specifically to achieve layout however it doesnt work?
https://try.wpdownloadmanager.com/gutenberg-table-builder/
See page:
https://www.aimpng.info/resources/
Display’s none of my downloads however indicates there are actually 3 items found – as can be seen here
https://www.aimpng.info/downloads/research/
Was hoping this would be plugin n play and not buggy
Hi,
On our website we restrict users to 50 downloads, a member has hit this limit which I can see from their user, however the inbuilt stats report does not seem to be correct as it only seems to show 10 downloads by this user.
I have the Full Access Pack and need the add-on that shows full download history (by user, file, date) — not the Advanced Sales Report, but the one previously called “Advanced Reports” for tracking member downloads. It’s not in my download area and doesn’t appear in search. Please advise how I can get it or what has replaced it.
Thanks.
Hello dear support team,
I am using WPML and WPDM together. Currently, I have the following situation:
We have created thousands of downloads in German with great effort. Now we want to make these available in English as well (and later also in French and Spanish), including an English description. Since these are mostly drawings and CAD files, the files themselves do not need to be translated. Additionally, we use the shortcode of the “file container” on the product pages.
However, when I translate these downloads (via automatic translation, duplication, etc.), the system unfortunately creates a new download container for e.g. “English.” Annoyingly, not only does the shortcode change (meaning we would have to edit all products), but the container also loses the link to the uploaded file and the icon.
This would mean we would have to manually revise all multilingual downloads over several days. Isn’t there a way to retain the same container with its shortcode and linked file, and only translate the description?
We truly hope you can help us. Thank you in advance!
I need to have only preview/view option without allowing downloads. How do I configure the capability?
Dear team,
Unfortunately I have been confronted with some scrapers that are trying to systematically download content from my platform despite various security measures. I already have the Download Limit set to 10 daily downloads but scrapers are using IP rotation. I already switched to “send download link to email” but I notice that scrapers can use the same email >10 times.
Is there a way to also limit the same email being used daily? This would help a lot.
Thanks,
Kees
Trying to use the Packages (Query Download Manager Packages) block in our website. It generally works fine, but is missing the Title option in the sort selector appearing in the Block Settings. The only options we’re getting are:
– Publish Date
– Update Date
– Downloads
– Views
– Price
Please add Titles to this orderby dropdown in your packages block. The fact that you can do it from the front end filter in the toolbar but can’t set it as a default in the block is crazy. There is really no point in offering a block experience if it isn’t 100% comparable to the shortcode with the same name. Blocks are supposed to just make your shortcodes easier. Please don’t reply to this with a request to access my website. I have installed Download Manager Pro and the DM Blocks plugin on a generic fresh WordPress site with no other plugins and this feature is still missing so you don’t need access to my site to see see the problem. Other people have pointing this issue out to you in the past, but when they don’t provide website access you ignore them. This is so easy to duplicate you can practically do it with your eyes closed.
Being able to sort a block of packages by Title is a must for me. The fact it was left out of the block I find very confusing when you can do it with the shortcode and it is even included in the frontend filter options.
For example of other people that probably stopped using your plugin because you didn’t take action:
No Sort By Title in Packages widget of Download Manager Blocks
Yes, I know I can use your shortcodes and I am, but I want the easy of use a block represents. I look forward to hearing from you all soon.
J