This was working previously, now when a user is logged in as a subscriber they are unable to download. The download item is set to allow Subscribers and Administrators access. As the logged in user I can edit my profile, but when selecting the download page all download items show the user is not logged in.
website is https://www.tp-sys.com/downloads
The shortcode below worked as I wanted prior to upgrade to 6.3.2:
[wpdm_my_downloads login=1 template=link-template-widget cols=2]
It showed a filter based on categories on the left side. It showed all packages belonging to the categories where the user is a member of.
Now it only shows packages, where the user is mentioned in the members. It does not show packages belonging to the categories, of which the user is a member. It looks broken to me.
[wpdm_all_packages login=1 thumb=1 order_by=date]
shows packages as expected, but unfortunately it has no category filter.
Please let me know how to get the previous functionality back.
I’m trying to import downloads using a CSV (based on the template) as each package has a lot of categories in the CSV, which I don’t want to manually deal with. I’m trying with a test CSV of just one package but it hangs at 1% and doesn’t do anything. I’ve tried in a staging site with all other plugins deactivated and the same happens.
We have the Downloads Manager Pro plug in and our downloads over the pass few days have started to take forever over several minutes to load.
We have version 6.2.6 but on the site it looks like there are 5 versions ahead of us up to 3.6.1 which doesn’t seem available to us in our plug in updates. Wondering if this is potentially why the system is so slow?
Would be great if someone could contact us to advise if they can help as to why the downloads are taking an age to load for front and back end users.
Hi,
I would like to create a page that only shows a specific cateogry of my downloads with still having all the filter options (including the other categories) available in case the user would like to add another category to their search. Is this possible to accomplish? and how would I go about it?
thank you.
Hello,
I rebuilt my site last year, re-made all of my several hundred downloads and everything has been working fine until…I’ve updated plugins in the last month or so. I have a new download file to add and I’m getting errors when I try work with this new file, ‘No File Attached With The Package’ if you click the file title or Download button for the new download file I’ve added. The one I’m having trouble with is ‘VRWP Installation Instructions’. You can get to it by clicking on ‘Installation Instructions’ in the head area from this page:
https://www.evenlite.com/downloads/
You can see too, that the icon is not loading correctly either. I know I can go and choose the icon on the file download page, but I’ve not had to to that before.
When I add a new file to link to by clicking ‘Select From Server’ in the dashboard, it says {{path on}} under the file name until I save/update the page and it refreshes. After that, there isn’t anything listed under there. Older files I’ve set up will show the file path to follow.
I know the file is just fine. Here’s a link to it’s direct path:
http://evenlite.com/Downloads/installation-instructions/VRWP-Installation-Instruction.pdf
Do you have any suggestions? Thanks,
Brett