Hi everyone,
I’m currently using the WP Download Manager plugin for managing downloads on my WordPress site. Whenever I upload some files through the admin panel, a random value is automatically prefixed to the filename. I would like to disable this behavior so that the file names remain as they are when uploaded.
I have looked through the plugin settings but couldn’t find an option to turn this off. Could someone guide me on how to prevent these random prefixes from being added to the file names?
We are experiencing a strange error with multiple files that were uploaded yesterday.
In total, 6 files were uploaded: 3 Software versions in German (package names starting with 2025, 2024, 2023) and 3 in English (also 2025, 2024, 2023). Each of these packages has an individual permalink that is correctly defined in the package settings. However, when one clicks on that link, the URLs for 2023 and 2024 are forwarded to version 2025 of the respective language.
When using the embed shortcode, the download button works correctly and the correct file begins downloading. However, when one clicks on the file name link next to it, the same error happens.
All of the older downloads are not affected by this error.
Download Manager Pro Version 6.5.5
Wordpress Version 6.5.5.
Dear Support Team,
I hope this message finds you well. I am currently using the “Download Manager Free” plugin on my WordPress site and have a few customization requirements that I need assistance with. Could you please guide me on how to achieve the following functionalities?
1. Login Screen Display:
I would like the login screen to appear before the downloads list is displayed to users. Currently, the login screen only appears after a download is selected. How can I modify the plugin settings or code to ensure the login screen is shown prior to displaying the downloads list?
2. Handling “Must Accept Terms” Pop-up:
When the “Must Accept Terms” pop-up appears and the user accepts the terms, the download button creates another pop-up. However, the “Must Accept Terms” window does not close automatically when the download starts and has to be closed manually. Is there a way to automatically close the “Must Accept Terms” window once the download begins?
3. Download Completion Indication:
There is currently no indication that the download has completed in the background. Is it possible to provide some form of notification or visual indicator to users once the download is finished?
Your guidance on these points would be greatly appreciated. Thank you in advance for your support and assistance.
All downloads on our site based on short-codes have stopped working with recent Download Manager updates and are producing a 404-error message.
This is affecting all of our datasheets, user manuals downloads on our website: https://hsierra.com/support/library/
This had been working fine until the most recent Download Manager updates.
Hi, I activated from lock for and package and set the Gravity Form.
When I click the download button on the front end the spinner shows up and never goes to the form for the download.
If I disable the form lock the download work as normal. When I re-add the form lock and select the form and save. Then dgo tot he front end to attempt a download, It then goes back to just loading the spinner.
I have tried all kind of trouble shooting but nothing is working.
Example here: https://noraxon.sitebuilderhub.com/our-products/medilogic-insoles/
Click on Downloads next to the big arrow close to the bottom of the page, then attempt to download the PDF.
Please help.
Thanks
I’m trying to update the “Downloads” custom post type so when I filter by post type using FacetWP, users will see “Resources” as the option instead of “Downloads.” I used the following code which has updated the name everywhere on the site, but am still seeing “Downloads” in my post type filter. Is there a way to change that?
function nc_ascend_change_download_labels()
{
$p_object = get_post_type_object( 'wpdmpro' );
if ( ! $p_object )
return FALSE;
// see get_post_type_labels()
$p_object->labels->name = 'Resources';
$p_object->labels->singular_name = 'Resource';
$p_object->labels->add_new = 'Add Resource';
$p_object->labels->add_new_item = 'Add New Resource';
$p_object->labels->all_items = 'All Resources';
$p_object->labels->edit_item = 'Edit Resource';
$p_object->labels->name_admin_bar = 'Resources';
$p_object->labels->menu_name = 'Resources';
$p_object->labels->new_item = 'New Resource';
$p_object->labels->not_found = 'No Resources Found';
$p_object->labels->not_found_in_trash = 'No Resources Found in Trash';
$p_object->labels->search_items = 'Search Resources';
$p_object->labels->view_item = 'View Resource';
return TRUE;
}
add_action( 'wp_loaded', 'nc_ascend_change_download_labels', 20 );
Hi there
What is the CSS to enlarge the font size for download titles etc in tabular format?
Much appreciated 🙂
Hi,
Is it possible to set a manual sorting in a table with a list of downloads? At the moment I have set the sorting based on the title, but I would like to manage the sorting manually. How can I do this?
Thank you
My apologies as I think I am being extremely stupid.
On the main page that shows all of my available downloads I would like to show all downloads as per your template “Call to action 4” with 3 columns. So I have set the “Link template” for each download to “Call to action 4” However how do I setup the main view of these downloads to be as per your “Call to action 4” example on https://try.wpdownloadmanager.com/ready-to-use-templates/ ?
My page currently look like this: https://showersave.previewlab.co.uk/library/
Also how do I add a search facility?
Thank you.
Geoff
Automatic updates of wpdownloadmanager are not working.
In help I found this page that shows how to allow the plugin to login to my wpdownloadmanager account:
However when I go to Admin Menu Downloads Settings Updates on our website I see a empty list of “Purchased add-ons” below “Check for updates” and “Logout” buttons. I have recently changed the wpdownloadmanager account password so I click “LOGOUT” but the page just reloads the same as it was; there’s no login page to enter the new password.
I performed a manual update by downloading the zip of 6.5.4 and updating via the “Upload plugin” interface, but this didn’t fix the problem.
We recently redesigned our website and are trying to export the downloads from the old site to the new one using Download > Import & Export > Create Export File.
The Export to a CSV file works but when I try to Import it from into the new website it gets stuck on 1%
I’ve setup a test install I can give you access to troubleshoot.
I’ve turned off Mod Security on the hosting account to rule that out.
I also disabled all plugins other than WP Download Manager.
Both sites use the newest version of WordPress and Download Manager Pro 6.5.4
I see this problem happens a lot for people on this forum but there was no solution other than to get support through a private message.
Please contact me so I can give you the WordPress login details.
-Dave