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AuthorSearch Results
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Feb 14, 2025 at 10:13 am #203614
P VParticipantThis reply has been marked as private.Feb 13, 2025 at 7:22 pm #203596
Jonathon HantenParticipantAdditionally to my comments above I just discovered two more bugs with this block.
Tags don’t work like I would expect in this block:
1. If you put in the Tag Column the links that appear of the tag don’t actually link anywhere, but if you are on a package details page they work as expected so something in your block is breaking or removing the tag links.
2. If you use the all downloads table block and try to query filter by a tag nothing happens. No content is displayed. I tried with the slug and the tag title.
Feb 13, 2025 at 5:17 am #203566
Nayeem RiddhiModeratorYour claimed All downloads table requiring columns, download button column to be added issue maybe true. For your requirement, you may keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. I hope our developer team should consider to add this feature on the next updates. Please kindly check.
Thank you and kind regards
Feb 12, 2025 at 3:05 pm #203557
Jonathon HantenParticipantI have resolved the issue myself.
The staging site has been deleted because I don’t need it anymore. I’m sorry you never got access and I can’t explain that. What I can tell you is that you can easily duplicate the issue yourself with a local install or installwp install of WordPress. The steps are easy.
1. By whatever means you like create a default WordPress Site
2. Install Download Manager Pro and WPDM-BLocks plugins
3. Create a few empty packages so you have something to display
4. create a page or post and drop in the “All downloads table” block. Do nothing else.
5. Publish the page/post and view it. Nothing will be displayed.The cause is simple once you figure it out. The block requires you to put in columns and it requires the download button column to be added. While this is not a bug it is really bad UX. In my opinion this block should default with the post title and the download button columns instead of an empty column. I suspect putting in a default post title and download button columns would be pretty easy and I encourage you to do that the next time you update the plugin. I mentioned a few other issues with the plugin in my last post.
Please stop trying to access the staging area it doesn’t exist anymore. If you want to test this more please use the steps above. I have followed them three times and got the same result each time before I tried it on a live site to verify it wasn’t a licensing issue preventing the plugin from working correctly.
If you have follow up questions or I can help further please let me know. Otherwise I am going to consider the matter closed and hope you push out an update soon for this and the other issues I found. I’m going to go back to building websites now.
Feb 11, 2025 at 9:24 pm #203541
Jonathon HantenParticipantI figured out the problem. Your default all downloads block doesn’t have any working columns so it displays empty and shows nothing.
I would encourage you to have default columns of at least post title and download button so your block works out of the box.
Additionally, the columns section doesn’t like having two columns with titles next to them. One gets deleted. you have to put them in between columns with no title for them to stay. After a save and reload of the block editor you can add another or move them next to each other. You might want to look into that.
Finally thought, why can’t I edit an existing column and give it a title. Why do I have to delete it and put it back in?
Feb 11, 2025 at 7:25 am #203516
Portwell Inc.ParticipantThank you for your assistance. I have attempted to install the WordPress PDF Viewer add-on by navigating to Dashboard > Downloads > Settings > Updates and installing the wpdm-pdf-viewer.zip file. However, despite these efforts, the add-on continues to appear as uninstalled.
Prior to the recent update, the WordPress PDF Viewer was installed and functioning correctly. We are unable to identify the cause of this issue.
Could you please provide guidance on how to resolve this matter?
Feb 11, 2025 at 1:49 am #203513
Nayeem RiddhiModeratorWhile checking the issue for this page, https://archatl.staging.tempurl.host/download-manager-all-downloads/, this message is showing as I image attached from your site,
Please kindly check and let me know.
Thank you and kind regards
Feb 10, 2025 at 3:00 pm #203492
Jonathon HantenParticipantThis reply has been marked as private.Feb 10, 2025 at 10:39 am #203476In reply to: Prevent users downloading PDFs
Kelly MacPheeParticipantHi, I’ve gone back to my client and they’re asking was there previously an option to hide the download button on chrome’s PDF viewer here? –
https://snipboard.io/DxMZ8b.jpg
We’re pretty sure users never used to be able to download our files, so are a little confused and trying to think back.As the plugin is all about protecting downloads, it seems there should be an option to handle this by default without having to ask for custom coding…
Feb 8, 2025 at 4:34 am #203438In reply to: Import Packages
TahasinModeratorIf you push the entire staging site to live, all files (including your Download Manager packages) should transfer automatically.No need to re-import.
To confirm, check the live site after the push:
– Go to Downloads and verify if the imported packages appear.Feb 8, 2025 at 2:24 am #203437In reply to: Documentation on AI Integration?
Nayeem RiddhiModeratorHello Ryan Stueve,
Hope you are well. Thanks for writing this. We have introduced a new AI feature for WPDM. You shall find it from
Downloads > Settings > AI Settings. After setting credentials properly you are able to create templates with AI fromDownloads > Templates > Create Page Template/ Link templatesection. Please kindly check and let me know.Thank you and kind regards
Feb 7, 2025 at 10:16 pm #203435
Jonathon HantenParticipantI tried to use your All Downloads Table block on a site and it never displayed any downloads but the available downloads count was correct. To rule out any other features I installed the plugins on a fresh local install of WordPress with your Attire theme and the problem was duplicated. I don’t see any errors in the console, but the grey area between the filter button and the total downloads is empty.
Dropping in the shortcode [wpdm_all_packages] works fine and displays all downloaded packages installed.
6.7.2 Download Manager Pro
2.3.0 Gutenberg BlocksFeb 5, 2025 at 2:45 am #203344In reply to: How to set up a multi-language library?
Nayeem RiddhiModeratorIt is the shortcode link-template, you shall find the default and other link template from
Downloads > Templates > Link templates. Please kindly check and let me know.Thank you and regards
Feb 4, 2025 at 9:52 am #203316In reply to: Get all packages download links
TahasinModeratorHello,
I hope you are doing well and thanks for reaching out.
Are you trying to display all packages form a particular category? Please pay a visit here
Kindly check and let me know.
Regards
Feb 3, 2025 at 11:23 am #203288
Anna NguyenParticipantHi,
I’ve checked, and the webhook is in place. I’ve also installed the Advanced Sales Report—will this report include past orders, or only data moving forward?
Additionally, I’ve noticed that the “Subscribers in Downloads” section doesn’t seem to match the actual subscriber data in members. Does this mean the report isn’t applicable?
Currently, members can download everything rather than following a pay-per-download model. We’re looking for a better way to track member subscriptions, renewals, and cancellations. Any suggestions?
Thanks!
Feb 3, 2025 at 4:16 am #203266
Will SmithParticipantHello, will it be in an update of WPDownloadManager or a update of Download Limit plugin? And how will I know when a update is available? Because for me the new updates that are available don’t seem to show in my plugins section of wp-admin.
Can you give me a rough I idea of when this update will be? In 1 day or in 1 week?
As I am sure you imagine, with this currently not working, I have many users emailing complaining about their downloads not resetting each day, for which they have paid for as part of their subscription.
So its something that I would ideally like to get sorted today or ASAP.
Please advise, thanks
Feb 1, 2025 at 5:37 am #203210In reply to: Import Packages
TahasinModeratorThis reply has been marked as private.Jan 31, 2025 at 2:23 pm #203173In reply to: Stats only showing “Guest” for logged in user
Interact Analysis MarketingParticipantHi Nayeem,
I wanted to send an update and post in public in case others have the same problem.
Basically, we need file downloads to open in a new tab in order to prevent the page reload issue we have (still unsure why this happens).
But, using our page builders module “Page links to” -> “Custom URL” prevents names from being recorded.I looked in the settings for download manager and saw it has a native/in built toggle to open files in a new tab. I activated this, and changed all of our files so the “Page links to” module is set to “It’s a normal WordPress URL”.
So far we are seeing positive results and names are being recorded. Continuing to monitor but hopefully this is all working correctly now.
Thanks!
Jan 31, 2025 at 12:37 pm #203164
Ben LondonParticipantWe have spotted an issue with listing downloads within xml sitemaps when using Yoast pro. As the site is very large we’ve used the yoast code snippet (https://yoast.com/help/xml-sitemaps-in-the-wordpress-seo-plugin/ via wpseo_sitemap_entries_per_page) to limit the number of pages per sitemap (as they simply take too long to render once you get above 1k pages). This works for all pages and content types other than the download manager sitemaps. We have 5 x DM site maps but four of them are blank. Any hope would be appreciated
Jan 28, 2025 at 2:00 am #203008In reply to: Search shortcode does not work… help please!
Rodrigo ZamoranoParticipantThank you very much for your answer.
When I use your tool to get an advance search form it does not work:
This is the output (the first line):
When I copy an example from the page you gave it works.
[wpdm_archive_filter items_per_page=”10″ template=”default” cols=1]
Now my problem is that when I don’t put any parameter… therefore I just ask to show all.. It keeps loading forever, although I have just 50 downloads.
Jan 27, 2025 at 6:14 pm #202996In reply to: Refund Request
HappyHelperMemberThis reply has been marked as private.Jan 18, 2025 at 6:17 am #202802In reply to: I cant see the single file download option
Nayeem RiddhiModeratorJan 15, 2025 at 4:29 pm #202710
Trisha MillerParticipantThank you, and I hope you’ll seriously consider – at the very least – adding support for native Post Tags…..this is a must, after all why on earth would a webmaster NOT want the ability to associate content with downloads using the simplest native solution (Post Tags) when many other plugins (such as ‘related content’ type of plugins) use exactly that method? It’s what Post Tags are best for. It’s so frustrating that I have to keep hacking every update to add back in the ability to associated my downloads with my content using the Post Tags.
Jan 11, 2025 at 5:49 am #202565In reply to: i have some questions
Nayeem RiddhiModeratorFor total downloads of the sum of all packages, you can use this the below code,
<?php _e( "Total Downloads" , "download-manager" ); ?> <?php echo $wpdb->get_var("select sum(meta_value) from {$wpdb->prefix}postmeta where meta_key='__wpdm_download_count'"); ?>And for a certain user, please use this code snippet in your theme
functions.phpadd_shortcode('UserTotal', 'TotalUserDownload'); function TotalUserDownload() { global $wpdb, $current_user; $var = "Total Downloads: "; $var .= number_format($wpdb->get_var("select count(*) from {$wpdb->prefix}ahm_download_stats where uid = '{$current_user->ID}'"),0,'.',','); return $var; }Use the shortcode
[UserTotal]I hope it will work fine for you now. Please kindly check.
Thank you and regards
Jan 10, 2025 at 8:30 pm #202560In reply to: i have some questions
Ibrahim AhmedParticipanti want show total downloads and views of all products in my website
all users too how to do that?
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I tried to use your All Downloads Table block on a site and it never displayed any downloads but the available downloads count was correct. To rule out any other features I installed the plugins on a fresh local install of WordPress with your Attire theme and the problem was duplicated. I don’t see any errors in the console, but the grey area between the filter button and the total downloads is empty.
Dropping in the shortcode [wpdm_all_packages] works fine and displays all downloaded packages installed.
6.7.2 Download Manager Pro
2.3.0 Gutenberg BlocksWe have spotted an issue with listing downloads within xml sitemaps when using Yoast pro. As the site is very large we’ve used the yoast code snippet (https://yoast.com/help/xml-sitemaps-in-the-wordpress-seo-plugin/ via wpseo_sitemap_entries_per_page) to limit the number of pages per sitemap (as they simply take too long to render once you get above 1k pages). This works for all pages and content types other than the download manager sitemaps. We have 5 x DM site maps but four of them are blank. Any hope would be appreciated




