Tahasin

Forum Replies Created

Viewing 25 posts - 2,226 through 2,250 (of 3,429 total)
Nov 19, 2024 at 8:02 am
#201518
Moderator
Tahasin
Staff OP

You can also use Hide Everything feature, which will hide packages if the user role is not authorized to download it. Here is a screenshot for your assistance.

Nov 19, 2024 at 7:49 am
#201517
Moderator
Tahasin
Staff OP

Hello, Sean

I hope you are doing well and thanks for reaching out.

Kindly use the parameter login=1 in the all_packages shortcode. This will require users to log in before they can view the packages table.

Please check if this aligns with your requirement.

Regards

Nov 18, 2024 at 4:28 pm
#201502
Moderator
Tahasin
Staff OP

Please send an order note describing the issue, from: User Dashboard > Purchases. Here is a video to assist you: https://youtu.be/h46gJwjtcV8

Nov 18, 2024 at 11:50 am
#201497
Moderator
Tahasin
Staff OP

Hello,

Just use * to Allowed file types to upload it will allow all file types to upload,screenshot

Nov 17, 2024 at 10:53 am
#201481
Moderator
Tahasin
Staff OP

Hello,

I hope you are doing well and sorry for the inconvenience.

Please send an order note from here: User Dashboard > Purchases. Here is a video to assist you:https://youtu.be/h46gJwjtcV8

Regards

Nov 15, 2024 at 6:04 pm
#201467
Moderator
Tahasin
Staff OP

Currently, a single license cannot be used for both sites. To use the license on multiple sites, you will need to opt for the business license.

Nov 15, 2024 at 5:51 pm
#201465
Moderator
Tahasin
Staff OP

Hello,

I hope you are doing well and sorry for the inconvenience.

Please send an order note from here: User Dashboard > Purchases. Here is a video to assist you:https://youtu.be/h46gJwjtcV8

Regards

Nov 15, 2024 at 4:59 pm
#201462
Moderator
Tahasin
Staff OP

Sometimes, you may need to move your license to a different domain, like development to production, in such cases, you can remove the linked domain to use the key with a new domain.

Nov 15, 2024 at 4:56 pm
#201461
Moderator
Tahasin
Staff OP

Hello, Ryan

You can’t use the same license on two sites.

Nov 14, 2024 at 11:38 am
#201427
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Nov 14, 2024 at 11:32 am
#201426
Moderator
Tahasin
Staff OP

Since we didn’t encounter this error from our end, that is why we have to check from your end

Nov 14, 2024 at 6:29 am
#201424
Moderator
Tahasin
Staff OP

Please share wp-login credentials in a private reply.

Nov 14, 2024 at 5:20 am
#201423
Moderator
Tahasin
Staff OP

Last update of download limit add-on caused the issues, now the problem has been fixed.

Nov 14, 2024 at 4:23 am
#201422
Moderator
Tahasin
Staff OP

We are reviewing this once again and will provide you with an update shortly.

Regards

Nov 13, 2024 at 12:39 pm
#201397
Moderator
Tahasin
Staff OP

Hello, Francesco

I hope this message finds you well and thanks for reaching out.

We have not experienced any such errors since the recent update. Additionally, as you mentioned, switching the language makes the error disappear. We recommend reaching out to WPML support for further assistance.

Best Regards

Nov 13, 2024 at 12:34 pm
#201395
Moderator
Tahasin
Staff OP

If you find my assistance helpful, I would be grateful if you could leave a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post. Your support means a lot and truly inspires us!
Thank you! 🤗

Nov 13, 2024 at 12:34 pm
#201394
Moderator
Tahasin
Staff OP

If you find my assistance helpful, I would be grateful if you could leave a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post. Your support means a lot and truly inspires us!
Thank you! 🤗

Nov 13, 2024 at 11:44 am
#201389
Moderator
Tahasin
Staff OP

Typically, permission is granted via the email lock feature. When a user submits a download request by providing their name and email, they must wait for admin approval. Once the user submits the email lock form, the admin receives an email notification. After the admin approves the request, the download file is automatically sent to the user’s email.

Currently, there is no option to customize the email lock email template. However, in the next update, we will be adding this feature, allowing you to modify the template as needed.

I hope my explanation was clear. Please don’t hesitate to reach out if you have any further questions.

Nov 13, 2024 at 11:23 am
#201387
Moderator
Tahasin
Staff OP

Are you using the email lock feature?

Nov 13, 2024 at 11:15 am
#201384
Moderator
Tahasin
Staff OP

The {{name}} variable will not work in the General Email template. It is only compatible with the {{message}} variable, which is used in email locks, newsletters, and similar contexts.

Nov 13, 2024 at 11:13 am
#201383
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Nov 13, 2024 at 11:02 am
#201381
Moderator
Tahasin
Staff OP

Right now, you can’t customize this particular email template but in the next update we will add this template available for customization in email templates section.

You can change the admin email from here: Settings > Administration Email Address ,here is ascreenshot for your help.

Nov 13, 2024 at 10:32 am
#201378
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Nov 13, 2024 at 10:16 am
#201373
Moderator
Tahasin
Staff OP

Please note that when using the email lock feature, you will not be able to see the name of the user requesting the package if they are not registered. You can only view the requester’s email address in the Subscribers tab.

Nov 13, 2024 at 10:13 am
#201372
Moderator
Tahasin
Staff OP

Hello, Matteo

I hope you are doing well and thanks for reaching out.

Kindly share wp-login credentials in a private reply to check the issue.

Regards

Viewing 25 posts - 2,226 through 2,250 (of 3,429 total)