Tahasin

Forum Replies Created

Viewing 25 posts - 2,026 through 2,050 (of 2,147 total)
in reply to: Error transaction on my account #193809

Tahasin
Moderator

Hello, Alice Giacomini

I hope this message finds you well and sorry for the inconvenience.

Kindly mail your order ID along with a description of the issue to support@wpdownloadmanager.com or you can send an order note from this page page by following this

Regards

in reply to: WPDM – Form Lock Update #193718

Tahasin
Moderator

Spare us some time , we are checking the issue.

in reply to: WPDM – Form Lock Update #193715

Tahasin
Moderator

Hello, Paul

I hope this message finds you well and sorry for the inconvenience.

Kindly share your Order Id and WP-login credentials in a private reply to check the issue.

Regards

in reply to: Translate Email Lock form #193713

Tahasin
Moderator

Hello, Michel de Graaf

I hope this message finds you well and thanks for contacting us.

For translating the Labels you can use the plugin Loco Translate and for adding an extra field in email lock, you can use this add-on named Advance Custom Fields, you can get it from here

Regards

in reply to: PDF image do not always display #193707

Tahasin
Moderator

Kindly resolve these errors, it might result in solving the loading issue. In the error_log, I can’t see any error related to Download Manager.


Tahasin
Moderator

Hello, Val lapara

I hope this message finds you well and thanks for contacting us.

Download Manager’s custom post type name is wpdmpro and taxonomy name is wpdmcategory, but the option there needs to be integrated from Elementor.

I hope it is now clear to you.

Regards


Tahasin
Moderator

It’s working fine.
Here is the screencast

in reply to: WPDM Accordion – How to Sort Subcategory Titles? #193697

Tahasin
Moderator

Hello, midihead7

I hope this message finds you well.

Unfortunately, the WPDM - Accordion does not currently offer the feature to automatically showcase Accordion subcategory titles based on descending or ascending published dates.

However, you can avail our customization service from here

Regards

in reply to: WPDM Issues – Free or Pro? #193692

Tahasin
Moderator

Hello, Yasaman

I hope this message finds you well and sorry for the inconvenience.

Kindly share your WP-login credential and Order details in a private reply to check the issue.

Regards


Tahasin
Moderator

Kindly spare us some time we are checking the issue.You will be updated shortly.

Your patience is greatly appreciated.

in reply to: Issue with File disappearing #193688

Tahasin
Moderator

Hello, James

I hope this message finds you well and sorry for the inconvenience.

Kindly make sure that the plugin is up-to-date and share WP-login credential in a private reply to check the issue thoroughly.

Regards

in reply to: Download Manager Categories page freezes #193687

Tahasin
Moderator

Hello, Bill

I hope this message finds you well and sorry for the inconvenience.

Kindly share related page URL to check the issue in a private reply.

Regards

in reply to: Center setting #193650

Tahasin
Moderator

Glad to here that 🤗

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here

Regards

in reply to: Download only working when logged in #193649

Tahasin
Moderator
This reply has been marked as private.
in reply to: Center setting #193646

Tahasin
Moderator

It’s because of sidebar, if you want to hide it
use this CSS code

#right-sidebar {
  display: none;
}
in reply to: Center setting #193643

Tahasin
Moderator

You can also try this CSS code in your Additional CSS section and let me know if it works

@media (min-width: 768px) {
  .w3eden .col-md-5 {
    flex: unset;
    max-width: none;
  }
}
in reply to: Center setting #193641

Tahasin
Moderator

#1. Create {active-theme-dir}/download-manager/page-templates/
#2. Copy the file /download-manager/src/Packages/views/page-templates/page-template-default.php to newly created dir in #1
#3. Save

Here is the documentation

Follow this steps, so that next update of the plugin doesn’t erase your changes.

in reply to: Center setting #193636

Tahasin
Moderator

Here is the HTML code you have to use inside your page template file,

<div class="wpdm-button-area mb-3 p-3 card">
<a href="#unlock" class="wpdm-download-link wpdm-download-locked btn btn-primary " data-package="3804">Download</a>

</div><ul class="list-group ml-0 mb-2">
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:version]">
Version
<span class="badge">118.0.5993.89</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:download_count]">
Download
<span class="badge">6973</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_size]">
File Size
<span class="badge">103 MB</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_count]">
File Count
<span class="badge">1</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:create_date]">
Create Date
<span class="badge">1 September 2023</span>
</li>
<li class="list-group-item  d-flex justify-content-between align-items-center [hide_empty:update_date]">
Last Updated
<span class="badge">6 Maret 2024</span>
</li>
</ul>

Place this code inside the <div class="col-md-12">place the html code here </div> page template file, and the file resides here wp-content > plugins > download-manager > src > Package > views > page-templates > page-templates-default.php

Here is the screenshot with the download button,kindly check

Regards

in reply to: Center setting #193632

Tahasin
Moderator

Hello, R3ndy Nug

I hope you are doing well and thanks for contacting us.

Kindly check if this aligns with your requirement, here is the screenshot

Regards

in reply to: Cancel Autorenew #193631

Tahasin
Moderator

Hello, FRANCISCO

I hope you are doing well.

Kindly mail your order ID along with a description of the issue to support@wpdownloadmanager.com or send an order note from this page by following this

Regards

in reply to: Files not downloading after email lock #193630

Tahasin
Moderator

Hello, Tarisai

I hope this message reaches you in good health and sorry for the inconvenience.

Kindly share related URL to this issue and WP-login credential in a private reply to check the issue thoroughly.

Regards


Tahasin
Moderator

Kindly share your Wp-login credential in a private reply to check the issue.

in reply to: Translation issue #193599

Tahasin
Moderator

Kindly share the page URL of your download section and WP-login credential in a private reply to check the issue.


Tahasin
Moderator

Hello, Laura

I hope you are doing well and sorry for the inconvenience.

Kindly check if Allow Access is set for All Visitors or not, here is the screenshot

Regards

in reply to: Translation issue #193595

Tahasin
Moderator

Hello, panos akris

I hope you are doing well and thanks for contacting us.
You have to translate them manually, you can use Loco Translate Plugin.

Regards

Viewing 25 posts - 2,026 through 2,050 (of 2,147 total)