Tahasin

Thanks for sharing the credentials; we are checking the issue and will provide you with an update here.

Welcome, keep an eye on here.

Glad to hear that, it is fixed now.

If you encounter any issues with the newsletter or pro add-ons, please post them in our pro forum: https://www.wpdownloadmanager.com/support/forum/download-manager-pro/

Regards

Hello!

I hope you are doing well and sorry for the inconvenience.

Unfortunately, these features/settings are currently unavailable in version 3.3.5. I will forward your message to our development team for consideration to reintegrate them.

If any new information arises, I will update you here.

Regards

Hello, Olly

I hope this message finds you well and thanks for reaching out.

Please share wp-login credentials in a private reply to check the issue thoroughly.

Regards

Hello, Francesco

I hope you’re doing well. Our development team has tested the latest WPML plugin with the download manager and they didn’t find any errors related to the text domain. Please try clearing the server cache, as the error may be coming from there.

Let me know what you find.

Regards

Unfortunately, there is no option available to download the previous version.

it might be a server error, as you can see 2a01:4f8:c01f:c0:1002::11 - - [14/Jan/2025:10:24:02 +0000] "GET /?cron_handle=1 HTTP/1.0" 500 3230 "-" "Cronicle/1.0"
500 status code indicates that something went wrong on the server side while processing the request.

Please reach out to your server support team for assistance in resolving this issue.

Can I create a demo test package for testing purposes?

We are checking the issue and will provide you with an update here. Thanks for your patience.

Have you tried clearing the cache from the cache add-on you are using?

Thanks for sharing the credentials; we are checking the issue and will provide you with an update shortly.

Hello, Mario

I hope you are doing well, and thanks for reaching out.

To check the issue, could you please share the wp-login credentials and the related URL where the Avada Toggles are used?

Regards

We have identified the issue and are working to fix it as soon as possible. Thank you for your patience.

Regards

Hello, Marko

I hope you are doing well and thanks for reaching out.

Could you kindly let me know which version of the Download Manager plugin you are using?

Regards

I still can’t access the dashboard, even after attempting to change the password. You could either create a new user credential or provide yours to help diagnose the problem, as I can’t identify the cause without checking it from your side.

Or, to identify any plugin conflicts, try disabling all plugins except for Download Manager.

I hope you understand, please check and let me know.

Regards

Okay, I am checking again.