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Tahasin

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Oct 2, 2024 at 5:10 am in reply to: Bugs everywhere #199923

Tahasin
Moderator

The issue is related to Download Limits add-on, we are checking the issue.

Oct 2, 2024 at 4:34 am in reply to: Error After The Last Update #199920

Tahasin
Moderator

Previous login credentials have expired. Could you please provide new ones? Also share the URL where you have placed the direct download links.

Oct 2, 2024 at 4:31 am in reply to: Error After The Last Update #199919

Tahasin
Moderator

I am checking the issue and will give you an update shortly.

Oct 1, 2024 at 1:48 pm in reply to: WPDM default values Terms not working #199903

Tahasin
Moderator

We will provide you with an update by tomorrow. I appreciate your patience.

Regards

Oct 1, 2024 at 1:21 pm in reply to: WPDM default values Terms not working #199901

Tahasin
Moderator

With your permission, we need to clear the cache in the Download Manager settings for testing purposes. Would that be okay?

Oct 1, 2024 at 1:05 pm in reply to: WPDM default values Terms not working #199897

Tahasin
Moderator
This reply has been marked as private.
Oct 1, 2024 at 12:19 pm in reply to: WPDM default values Terms not working #199892

Tahasin
Moderator
This reply has been marked as private.
Oct 1, 2024 at 12:14 pm in reply to: Change url for icon after staging migration #199890

Tahasin
Moderator

kindly share wp-login credentials in a private reply.

Oct 1, 2024 at 11:43 am in reply to: Change url for icon after staging migration #199886

Tahasin
Moderator

Hello, Silvija

I hope this message finds you well and thanks for reaching out.

Could you please share a screenshot or URL of the icons you’re referring to? It will help me guide you accordingly.

Regards

Oct 1, 2024 at 11:07 am in reply to: WPDM default values Terms not working #199883

Tahasin
Moderator

Please check now; it’s working properly

Oct 1, 2024 at 9:29 am in reply to: WPDM default values Terms not working #199877

Tahasin
Moderator

Kindly share wp-login credentials in a private reply to check the issue.

Oct 1, 2024 at 9:04 am in reply to: WPDM default values Terms not working #199873

Tahasin
Moderator

Hello, Kees Krul

I hope you are doing well and thanks for reaching out.

Are you referring to Terms & Conditions field from Default Lock Options ?

Oct 1, 2024 at 6:35 am in reply to: shortcode does not provide feature images in the overview #199865

Tahasin
Moderator
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Oct 1, 2024 at 5:45 am in reply to: Correcting Membership / Role setting #199863

Tahasin
Moderator
This reply has been marked as private.
Sep 30, 2024 at 1:32 pm in reply to: Correcting Membership / Role setting #199847

Tahasin
Moderator

I’ll be discussing it with my development team and will provide you with an update shortly.

Sep 30, 2024 at 6:07 am in reply to: shortcode does not provide feature images in the overview #199843

Tahasin
Moderator

Sorry for the inconvenience, we are checking again.

Sep 30, 2024 at 4:38 am in reply to: shortcode does not provide feature images in the overview #199841

Tahasin
Moderator

The issue has been fixed! Please update the plugin to version 6.5.9.
Thank you for your patience.

Regards

Sep 30, 2024 at 4:37 am in reply to: Product Images/thumbs not showing after upgrade #199840

Tahasin
Moderator

The issue has been fixed! Please update the plugin to version 6.5.9.
Thank you!

Sep 29, 2024 at 3:50 pm in reply to: Error After The Last Update #199836

Tahasin
Moderator

We apologize for the inconvenience.
An update will be available within the next hour or two. Thank you for your patience!

Sep 29, 2024 at 3:32 pm in reply to: Bugs everywhere #199834

Tahasin
Moderator

Our team has identified a potential bug and resolved it by updating the logic in the code.

Sep 29, 2024 at 3:32 pm in reply to: Bugs everywhere #199835

Tahasin
Moderator

Our team has identified a potential bug and resolved it by updating the logic in the code.

Sep 29, 2024 at 11:21 am in reply to: Bugs everywhere #199831

Tahasin
Moderator

We have updated the code on your end. If you encounter the same issue again, please let us know. If the problem persists, we may consider re-coding the entire plugin. I understand it’s frustrating to report the same issue repeatedly, and we appreciate your cooperation during this time.

Regards

Sep 29, 2024 at 9:52 am in reply to: Bugs everywhere #199829

Tahasin
Moderator
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Sep 29, 2024 at 7:02 am in reply to: Bugs everywhere #199827

Tahasin
Moderator
This reply has been marked as private.
Sep 29, 2024 at 6:55 am in reply to: Bugs everywhere #199826

Tahasin
Moderator
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