Sure
Thanks for sharing the information.
Okay, I am checking once again
I have identified the problem, will provide you with an update tomorrow. Thanks for your patience.
Regards
Okay, I am investigating the issue and will provide you with an update shortly.
Hello, Sean
I hope you are doing well and thanks for reaching out.
Could you please share wp-login credentials and related package url in a private reply to check the issue?
Regards
Welcome.
If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here ,
https://wordpress.org/support/plugin/download-manager/reviews/?filter=5
Thanks you
Thank you for sharing the credentials. We are currently investigating the issue and will provide you with an update shortly.
Regards
Please share-wp login credentials in a private reply to check the issue.
The update will be available within this week. Thank you for your patience!
Yes, paid Twilio account is required for 2fa verification.
Hello, Darren
I hope you are doing well, and thanks for reaching out.
Are you referring that when you upload ZIP files from your computer to S3, the file isn’t created?
Steps to Set Up Two-Factor Authentication (2FA)
1. Create a Twilio Account
To begin, create a Twilio account by visiting the following link: Sign up for Twilio. After signing up, retrieve your Account SID, Auth Token, and Service SID, and enter them into the 2FA Settings section in Downloads Settings > TwoFactor Auth
2. Download Manager Settings.
Select the Correct Login Page. Ensure that the default login page is selected. Two-factor authentication will only work with the default Download Manager login page. You can select the default login page here.
Please check and let me know if this helps.
We have solved the problem; please wait for an update.
Regards
Hello, Sherry
I hope you are doing well, and sorry for the inconvenience.
Are you referring to not receiving the verification code via email?
Please check and let me know.
Regards
This will require customization, you can submit a customization request from here: https://www.wpdownloadmanager.com/download/custom-upgrade-service/
Hello !
I hope you are doing well, and thanks for reaching out.
Yes, it is possible using the Directory Add-on, Please pay a visit here for demo: https://try.wpdownloadmanager.com/archive-page-compact/
Please check and let me know.
Regards
This issue will be fixed in the next update.