Tahasin

Hello, Alex

I hope you are doing well and thanks for reaching out.

The search engine functions by targeting package titles only. However, you can use this shortcode to query all downloads associated with specified tag(s)

[wpdm_tag id="Tag Slug(s)" tag_field="slug" title="Custom Title" desc="Custom Dscription" toolbar="1" order_by="field name" order="asc or desc" items_per_page="10" template="temaplte name or ID" cols=4 colspad=2 colsphone=1]

Hello, Omar

I hope you are doing well and sorry for the inconvenience.

Please share the login credentials in a private reply to check the issue.

Regards

Hello, Marko

I hope you are doing well and thanks for reaching out.

Please share the login credentials in a private reply to check the issue thoroughly.

Regards

Hello,

I hope you are doing well and thanks for reaching out.

You have Manuals A, B, and C(for example), which are restricted to registered users. Now, you want to allow all users to access these manuals from a different page without registration. Am I correct?

– You can create a separate category for the manuals you want to make freely accessible to all visitors and display them in a table using the wpdm_all_packages shortcode.

Hello,

I hope you are doing well and thanks for reaching out.
The feature you’re looking for—creating groups and assigning specific packages—is not available. However, you can use the Advanced Access Control add-on to manage user-specific access to your files and document downloads. https://www.wpdownloadmanager.com/download/advanced-access-control/

Kindly check

Glad to hear that the problem has been fixed.

This is not for user. You can try copying the code using copy button also.

Could you please provide a valid account number for registration? I need it to verify whether the Customer Role is added after the registration process.

Thank you!

Glad to hear that it’s working now.
The issue was caused by the file names, particularly the spaces. I have now enabled the Sanitize Filename option in the settings.

If you find my assistance helpful, I would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Thank you 🤗

When a customer signs up for a Pro membership, they should be assigned two roles: one as the Default Role and the other from the Pro membership plan. Have you checked your site’s New User Default Role in the general settings?

In my case, the default role is Customer and I have a free subscription via Pro membership. You can view my current roles here. If a user cancels their subscription, the ‘Customer’ role will remain unchanged as the default role.