Tahasin

Forum Replies Created

Viewing 25 posts - 1,576 through 1,600 (of 2,637 total)

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Oct 24, 2024 at 8:37 am in reply to: Plugin losing the functionality to upload files via URL after an update #200671

Moderator

Without FTP access, it’s challenging for us to identify the issue on your side, especially since the URL works perfectly in our testing environment. We need to make some code adjustments and monitor the live changes to pinpoint the problem effectively.

I appreciate your understanding of our situation.

Oct 24, 2024 at 8:32 am in reply to: It happens again: Renewal of the license not working! #200670

Moderator

We are committed to providing the best possible service to our users, and we truly appreciate your support.

Warm regards,
Tahasin

Oct 24, 2024 at 7:24 am in reply to: It happens again: Renewal of the license not working! #200666

Moderator

Hello, Cornelis

We sincerely apologize for the inconvenience you’ve experienced regarding the license expiration issue. Please know that we are actively engaging with both our accounting team and the relevant authorities to resolve this matter promptly and ensure a sustainable solution.

I will give you an update as soon as possible.

Thank you for your patience and understanding. We are committed to addressing this issue as quickly as possible.

Regards

Oct 24, 2024 at 5:51 am in reply to: Issues uploading files #200664

Moderator

I have also noticed that the plugin is not up to date, please update the plugin(for safety keep a backup copy of version 6.5.7).

Oct 24, 2024 at 4:55 am in reply to: Filtered Exports #200661

Moderator

Hello,Chelsea Profit

We have added an IP Address column to the filtered stats CSV file by customizing some code. Please check it.

Regards

Oct 24, 2024 at 4:32 am in reply to: Issues uploading files #200657

Moderator

It would be helpful if you could send me the files you wanted to upload.

Oct 23, 2024 at 5:11 pm in reply to: Issues uploading files #200651

Moderator

Also share the login URL

Oct 23, 2024 at 5:03 pm in reply to: Issues uploading files #200648

Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Please share wp-login credentials in a private reply to check the issue.

Regards

Oct 23, 2024 at 4:54 pm in reply to: Issue with uploading #200646

Moderator

Hello, Cedric Aka

Please create a new forum ticket describing the problem.

Regards

Oct 23, 2024 at 11:48 am in reply to: Plugin losing the functionality to upload files via URL after an update #200633

Moderator

This reply has been marked as private.

Oct 23, 2024 at 7:29 am in reply to: Cannot reinitialise DataTable #200631

Moderator

Glad to hear that the problem has been resolved 🤗.

Don’t hesitate to ask if you have any further queries.

Oct 23, 2024 at 7:21 am in reply to: Document Viewing Method #200629

Moderator

Please install the plugin WPDM Extended Shortcode and use the below shortcode

WPDM Extended Short-codes

[wpdm_carousel category=”category-id” autoplay=1 nav=1 dots=1 wrap=1 items_per_page=4 items_total=8 template=”link-template-id”]

I hope this will align with your requirements.

Regards

Oct 23, 2024 at 4:41 am in reply to: Change name of Archive Page #200625

Moderator

I checked it in my testing environment; by default, it comes from the theme.

Oct 22, 2024 at 4:13 pm in reply to: Cannot reinitialise DataTable #200619

Moderator

This reply has been marked as private.

Oct 22, 2024 at 3:51 pm in reply to: Cannot reinitialise DataTable #200616

Moderator

Kindly share wp-login credentials in a private reply to check the issue.

Oct 22, 2024 at 3:45 pm in reply to: IMAGE GALLERY template does not work #200614

Moderator

I’m glad to hear the problem has been resolved! If you have any further questions, please don’t hesitate to ask.

Regards

Oct 22, 2024 at 3:43 pm in reply to: Cannot reinitialise DataTable #200613

Moderator

The page looks fine, I can’t see any errors.

Oct 22, 2024 at 3:27 pm in reply to: Cannot reinitialise DataTable #200609

Moderator

Hello, Marco

I hope you are doing well and thanks for reaching out.

The issue may be caused by having multiple tables on the same page. You need to use only one table per page.

Regards

Oct 22, 2024 at 3:06 pm in reply to: Document Viewing Method #200606

Moderator

Hello, Luca

I hope this message finds you well and thanks for reaching out.

Are you trying to display the packages in a slider view for a particular category, am I correct?

Please check and let me know.

Regards

Oct 22, 2024 at 12:29 pm in reply to: IMAGE GALLERY template does not work #200600

Moderator

This reply has been marked as private.

Oct 22, 2024 at 10:58 am in reply to: IMAGE GALLERY template does not work #200596

Moderator

I am checking the issue and will give you an update shortly.

Oct 22, 2024 at 10:41 am in reply to: IMAGE GALLERY template does not work #200594

Moderator

Hello, Francesco

I hope this message finds you well and thanks for reaching out.

Please share the wp-login credentials along with the URL of the download page where the critical error is showing.

Regards

Oct 22, 2024 at 6:14 am in reply to: Plugin losing the functionality to upload files via URL after an update #200587

Moderator

Hello, Lorena

I hope you are doing well. The problem you’re facing is quite unusual and hasn’t been encountered before, which requires an in-depth investigation. Currently, we are unable to edit the plugin code due to restrictions on your server.

We will need your FTP information for further investigation.

Regards

Oct 22, 2024 at 4:51 am in reply to: Feature Request: Improved Imager Gallery Template #200585

Moderator

This reply has been marked as private.

Oct 22, 2024 at 4:33 am in reply to: Feature Request: Improved Imager Gallery Template #200583

Moderator

I can add custom css for download button, please share wp-login credentials in a private reply.

Viewing 25 posts - 1,576 through 1,600 (of 2,637 total)

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