Tahasin

Forum Replies Created

Viewing 25 posts - 1,526 through 1,550 (of 2,942 total)
in reply to: Issue with Avada Toggles #202747

Tahasin
Moderator

Have you upgraded Download Manager to the newest version? If so, is the issue still present?

in reply to: X icon showing twice on websites using DM #202746

Tahasin
Moderator

Does it resolve after deactivating the Download Manager Plugin?

Kindly provide the wp-login credentials in a private reply, so we can thoroughly investigate the issue, as it is not occurring on our testing environment.

in reply to: X icon showing twice on websites using DM #202740

Tahasin
Moderator

Hello, Chris

I hope this message finds you well and thanks for reaching out.

Could you kindly provide the relevant URL where the icon duplication issue is happening? This will allow us to precisely pinpoint the problem.

Best Regards
Tahasin


Tahasin
Moderator

If any new information becomes available, I will inform you here.

Regards

in reply to: Ability to Disable Font Awesome and Front CSS #202733

Tahasin
Moderator

Certainly, we have also taken out that feature from the pro version.

in reply to: I just renewed my license! #202728

Tahasin
Moderator

We have verified that your order is active; please attempt to reapply the license.

in reply to: I just renewed my license! #202725

Tahasin
Moderator

Please share wp-login credentials in a private reply to check the issue from your end

in reply to: Ability to Disable Font Awesome and Front CSS #202721

Tahasin
Moderator

No, it’s not available.

in reply to: Zip Files and Invalid File Type issues #202709

Tahasin
Moderator
This reply has been marked as private.
in reply to: Zip Files and Invalid File Type issues #202702

Tahasin
Moderator

– I’ve tested a couple of PDF files, and they are working perfectly.
– You can go ahead and remove the file from the package; it should resolve the issue.
– I’m currently looking into the Media Center problem.

in reply to: I just renewed my license! #202698

Tahasin
Moderator

Apply the same license key on your website, it should work

in reply to: Ability to Disable Font Awesome and Front CSS #202695

Tahasin
Moderator

An information has come to light that, the disable feature for Font Awesome and Front CSS will not be available.


Tahasin
Moderator
This reply has been marked as private.
in reply to: Zip Files and Invalid File Type issues #202688

Tahasin
Moderator
This reply has been marked as private.
in reply to: Zip Files and Invalid File Type issues #202666

Tahasin
Moderator

Thanks for sharing the credentials; we are checking the issue and will provide you with an update here.

in reply to: Ability to Disable Font Awesome and Front CSS #202659

Tahasin
Moderator

Welcome, keep an eye on here.


Tahasin
Moderator

Glad to hear that, it is fixed now.

If you encounter any issues with the newsletter or pro add-ons, please post them in our pro forum: https://www.wpdownloadmanager.com/support/forum/download-manager-pro/

Regards

in reply to: Ability to Disable Font Awesome and Front CSS #202656

Tahasin
Moderator

Hello!

I hope you are doing well and sorry for the inconvenience.

Unfortunately, these features/settings are currently unavailable in version 3.3.5. I will forward your message to our development team for consideration to reintegrate them.

If any new information arises, I will update you here.

Regards

in reply to: Zip Files and Invalid File Type issues #202655

Tahasin
Moderator

Hello, Olly

I hope this message finds you well and thanks for reaching out.

Please share wp-login credentials in a private reply to check the issue thoroughly.

Regards


Tahasin
Moderator

Hello, Francesco

I hope you’re doing well. Our development team has tested the latest WPML plugin with the download manager and they didn’t find any errors related to the text domain. Please try clearing the server cache, as the error may be coming from there.

Let me know what you find.

Regards


Tahasin
Moderator

Unfortunately, there is no option available to download the previous version.


Tahasin
Moderator

it might be a server error, as you can see 2a01:4f8:c01f:c0:1002::11 - - [14/Jan/2025:10:24:02 +0000] "GET /?cron_handle=1 HTTP/1.0" 500 3230 "-" "Cronicle/1.0"
500 status code indicates that something went wrong on the server side while processing the request.

Please reach out to your server support team for assistance in resolving this issue.


Tahasin
Moderator
This reply has been marked as private.

Tahasin
Moderator
This reply has been marked as private.

Tahasin
Moderator

Can I create a demo test package for testing purposes?

Viewing 25 posts - 1,526 through 1,550 (of 2,942 total)