Kindly follow these steps and inform me if they are effective for you.
1. Deactivate and Delete old version
2. Install & Activate latest version.
Deleting old version will not delete your data.
For that, you have to use the archive page add-on.
Hello, Morgan
I hope you are doing well and thanks for reaching out.
Thank you for sharing your order ID; we will turn off the auto-renewal for your account.
We hope you’ll come back and encourage you to share any feature suggestions you might have.
Regards
We have update the category sort feature for Archive Page add-on: https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/
Please check whether both the Terms and Conditions and the Captcha Lock options are selected.screenshot
Hello, William
I hope you are doing well and thanks for reaching out.
Could you please share related URL to check the issue?
Regards
Welcome.
In our testing site it’s working fine.
Registration appears to be functioning correctly on our end, so there may be a conflict.
Have you attempted to deactivate the plugins to check for conflicts? If not, may I deactivate them for testing?
I have adjusted some code so it will work fine until the next update.
Hello!
Thanks for reaching out.
Please share the wp-login credentials in a private reply to check the issue.
Regards
Fixed the issue, please check now.
We are checking the issue and will give you an update shortly.
Regards
Hello, Robert
I hope you are doing well and thanks for reaching out.
Could you please share wp-login credentials in a private reply to check the issue?
Regards
Here https://yourdomain.com/?wppmsr=1
, 1 indicates that the feature is enabled or active. Notifications will be sent to users 7 days prior to renewal.
If you have additional questions, kindly post them on the support forums.
Regards
We will add this feature in the upcoming update.
It appears that the feature is already available in the download managers email template section. Kindly turn off the email status for Download Limit Reached template to cancel. Here is a screenshot for your help.
I’m sorry for forgetting that this feature was already there😔.
Unfortunately, the feature is still not available. I will talk with our dev team about this feature and give you an update.
Regards