We have identified the problem and will give you an update shortly. Thanks for your patience.
Regards
Hello, Terry
I hope you are doing well and thanks for reaching out.
Please send an order note from this page:https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases.
Regards
Hello,
I hope this message finds you well and thanks for reaching out.
Please send the wp-login details in a private reply so I can investigate the issue from your end, as the PDF preview add-on is functioning correctly in our setup.
Regards
Hello @Matthew
Kindly create a new ticket outlining the issue so we can promptly address it.
Regards
You can check our Full Access Pack. This package will enable your access to all current and upcoming items on this site.
Advanced Custom Fields requires an annual subscription payment, you have to pay yearly.
I am unable to find the Pro Membership add-on on your site; could you please check?
In the recent update, we improved members download area.
I am marking this ticket as resolved.
I’ve checked that registering via mobile is functioning properly.
– For your first requirement, you can use our Advanced Custom Fields, by using this you can add custom fields in the registration form. When a users submits a register form you can check all details from Users > All Users > view users details
section.
– You can find the stats here Downloads > Stats section and also download/export the data as a CSV file.
– For user data extraction, you can easily export them from users section or any third party plugin like Import and Export user data
Kindly update the plugin to v3.9.5 and check if the problem persists.
Kindly share the login credentials to check the issue.
Hello, Marco
I hope you are doing well.
Kindly share the wp-login credentials in a private reply to check the issue.
Regards
We have fixed the issue, kindly update the plugin to v3.3.11
It will be fixed in the next update.
We’re here for you, so don’t hesitate to ask if you have any more questions.