Tahasin

Hello, Frank

I hope this message finds you well and thanks for reaching out.

To set up user login and registration:
1. Create two separate pages — one for Login and another for Registration.
2. Add the following shortcodes to the respective pages:
[wpdm_login_form] for the login page
[wpdm_reg_form] for the registration page
3.Once the pages are created, go to Downloads > Settings > Frontend Access and assign the pages accordingly.

Here’s a screenshot for reference.

Please check and let me know if you need further assistance.
Regards

I’ve shared your message with our development team. If any updates become available regarding the issue, I’ll be sure to keep you informed here.

Thank you for your patience.

Hello, Marco

I hope you are doing well and thanks for reaching out.

I am unable to access the link you have shared as it’s appearing that the page doesn’t exist. Kindly share screenshots using this tool:LightShot

You can also share related URLs and wp-login credentials in a private reply to check it from your end.

Regards

You can use a staging site (if available) to safely test by deactivating plugins one by one. Disabling plugins on a staging site will not affect your live site.

Okay, I am checking why the USer Interface CSS is not working. I appreciate your patience.

Could you kindly share the relevant URLs and wp-login credentials in a private reply so we can check the issue? Also, could you confirm whether the license renewal was successful?

I understand your concern about sharing credentials, and we respect that. The reason we asked is because the upload process is working fine on our end, so there might be an issue specific to your setup that’s causing the failure. Having access would make it easier for us to identify and resolve the problem.

In the meantime, could you please let us know which version of the download manager you’re using? You can also try disabling all plugins and switching to a default theme to check for any potential conflicts.

Please check and let me know.

Regards

Have you had a chance to check the order note? I was informed that a reply was provided there.

We are checking the issue and will give you an update shortly. I appreciate your patience.

The issue appears to be caused by your server. You may try uploading large files through the media library.