Tahasin

It’s a bit challenging for us to pinpoint exactly what’s triggering the download, as custom code is being applied on your end. We hope you understand.

We are checking it again and will provide you with an update shortly.

Welcome.🤗

The WordPress PDF Viewer allows you to display a preview of the PDF file. While there is no direct “Download” option in the viewer, the available “Print” feature can still be used to save the file, effectively allowing users to download it. This behavior is inherent to how the system functions, and the Download Manager does not influence this aspect.

Additionally, the “Individual File” setting is used for packages that contain multiple files(Pro feature). It ensures that users cannot download a single file separately from the full package.

Regards

If you’d like, you can choose to display only one specific category using the wpdm_archive_compact view.
For example:
[wpdm_archive_compact template="link-template-default" category="book" cols=2 colspad=1 colsphone=1 items_per_page="10" orderby="title" order="ASC" login=1]

In this example, only the “book” category and its child categories will be displayed, as specified by the category="book" parameter. However, it’s important to note that this setting supports only one parent category at a time.

If no specific category is defined, the search section will include all available categories by default.

Unfortunately, it’s quite difficult for us to say which plugin causing the issue.

Thanks for sharing the credentials.

Lets solve the upload issue first. Have you tried using this hook add_filter("wpdm_is_valid_mime_type", '__return_true'); in your theme’s functions.php file?

Please check and let me know.

Regards

Hello,

Thanks for reaching out.

Kindly share related URL in a private reply to check the issue.

Regards

Kindly share your WordPress login credentials in a private reply, so I can take a closer look on your end.

Regards