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Hello,
Thanks for reaching out.
Admin will receive a notification email after a successful download.
Kindly share wp-login credentials and related package URL in a private reply to check the issue thoroughly.
Regards
Hello,
I hope this message finds you well and thanks for reaching out.
Yes, you can export the live form entry records using the Data Export add-on.
Please check and let me know, if you have further queries.
Regards
Hello,
Thanks for reaching out.
For refund related issue, please send an order note from this page
You can follow this tutorial to send the order note: https://youtu.be/h46gJwjtcV8?si=TgNX8pnJY8Rtn8xQ
Regards
Yes, you’re absolutely right, and I also mentioned that in my previous message. Something is blocking the nonce/hash for the Export Results feature.
Have you tried deactivating all plugins except Download Manager to check for a possible conflict ?
Hello,
Thanks for reaching out.
To collect additional information from users before they download content, you’ll need to use the Form Lock add-on. Along with that, you’ll also need a form plugin to create the form used in the Form Lock option.
We highly recommend using our Live Forms add-on for the best compatibility and user experience.
If you have further queries, feel free to ask.
Regards
Hello,
I hope you are doing well and thanks for reaching out.
Kindly share wp-login credentials and related URL(where the video is included) in a private reply to check the issue.
Regards
Glad to hear that the issue has been identified.
Please contact the Yoast SEO support team and inform them that their plugin is blocking the changes of URL, they should be able to assist you in resolving this.
We’ve reviewed the issue, and it doesn’t appear to be related to the Download Manager. It seems to be a caching issue. Kindly try clearing the cache on the server, as the URL is not updating due to cached data(which is why the /all-resource is appearing instead of /all-downloads).
Regards
Could you please share your wp-login credentials in a private reply so that I can check the issue directly from your end? The search filter appears to be working fine on our test site.
You can download the updated version from here: https://www.wpdownloadmanager.com/download/download-manager-addons-for-elementor/
Hello,
Thanks for reaching out.
Kindly share wp-login credentials and related package URL in a private reply to check the issue.
Regards
I’m extremely sorry for the misunderstanding.
Just to confirm, are you saying that the search inside the [wpdm_category] shortcode ignores the category filter and displays results from all categories?
Please let me know if I’ve understood this correctly. I really appreciate your support and patience.
Regards