Tahasin

Hello, @Ben

Please open a new support ticket describing the issue, there we will assist you to solve the issue.

Thanks for your understanding.

Regards

Hello, Gabriele

I hope this message finds you well and thanks for reaching out.

You can set access level for specific category from Downloads > Categories > Access. Here is a screenshot of category access for different user roles.
If you want to set access for specific roles or custom roles you can do it using our Pro Membership add-on

Please check and let me know.

Regards

We have checked it from our end and we didn’t encounter such issue in our testing environment. However, we are continuing to investigate the root cause. I’ll be sure to keep you updated here as soon as we have any new information.

I appreciate your patience.

Regards

At this moment what you can do is using this shortcode you can display your desired image according to the membership level.

[wpmembership plans=”A”]your image link here[/wpmembership] -> only the image will visible to membership role A
[wpmembership plans=”B”]your image link here[/wpmembership] -> only the image will visible to membership role B.

Kindly check and let me know.

Regards

Hello, Marco

Thanks for reaching out.

It may require some customization to fully meet your requirements. You are welcome to request our customization service by submitting a request through this page.

Regards

Hello, Mike

Thank you for bringing this issue to our attention.

We are currently investigating the syntax error in PackageController.php on line 1098 and will provide you with an update as soon as possible. We appreciate your patience and understanding.

Regards

Hello, Bianca

Thanks for reaching out.

Kindly send an order note from this page:https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Regards

Thanks for sharing the information, we’re investigating to identify the cause.

Hello,

I hope this message finds you well and thanks for reaching out.

If you’d like to link two packages together, you can do so using a page template. Simply create a template for the new package’s download page and include a link to the previous package within it. This way, when users visit the download page for the new package, they’ll also have the opportunity to discover and explore the older one.

Please check and let me know.

Regards

Hello, @Graham

Please open a new ticket describing the issue, and we will do our best to resolve the problem if it’s related to Download Manager.

Regards