Tahasin

Forum Replies Created

Viewing 25 posts - 401 through 425 (of 2,610 total)

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May 7, 2025 at 10:59 am in reply to: email form lock #206248

Moderator

It appears there might be a conflict between your plugins—particularly security or SEO related plugins. We recommend temporarily deactivating these plugins to identify the potential conflicts.

Note: Since this issue is related to form lock, please post future queries in our Pro Support Forum. This forum is intended for support related to the free version of Download Manager only.

Regards

May 7, 2025 at 10:48 am in reply to: Registration form #206245

Moderator

Kindly share the wp-login credentials in a private reply to check the issue.

May 7, 2025 at 10:40 am in reply to: email form lock #206241

Moderator

Kindly share wp-login credentials to check the issue.

May 7, 2025 at 10:38 am in reply to: email form lock #206237

Moderator

Hello,

Thanks for reaching out.

May 7, 2025 at 10:28 am in reply to: Registration form #206235

Moderator

If you’d like, you can keep a copy of the older version by downloading it before deleting it.

May 7, 2025 at 10:27 am in reply to: Registration form #206234

Moderator

Please follow these steps below for updating the Plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab.

Let me know if this solves the problem.

May 7, 2025 at 10:21 am in reply to: Registration form #206231

Moderator

Hello,

I hope this message finds you well and thanks for reaching out.

Have you had a chance to update the plugin to the latest version (6.7.7) and see if that resolves the issue?

Please check and let me know.

Regards

May 7, 2025 at 10:09 am in reply to: Please check my contract status ASAP! #206225

Moderator

We have fixed the issue, you may access the pro support now.

May 7, 2025 at 9:27 am in reply to: PCloud Connector Link not working #206221

Moderator

Thanks for sharing the credentials, we’re investigating the issue and will provide an update here soon.

May 7, 2025 at 8:06 am in reply to: PCloud Connector Link not working #206214

Moderator

Hello,

I hope this message finds you well and thanks for reaching out.

Kindly share the wp-login credentials in a private reply to check the issue thoroughly.

Regards

May 7, 2025 at 5:22 am in reply to: DM Pro 6.7.7 and WPDM – Amazon s3 version 3.3.1 / Not able to select files in S3 #206207

Moderator

I am marking this ticket as resolved.

Thanks.

May 7, 2025 at 4:55 am in reply to: Please check my contract status ASAP! #206205

Moderator

Thank you for sharing the order IDs. We’re currently looking into the issue and will provide you with an update shortly.

We appreciate your patience.

Regards

May 7, 2025 at 4:39 am in reply to: Not sure if this is one issue or two. #206203

Moderator

Hello,

I hope this message finds you well and thanks for reaching out.

Kindly share related URLs(where thumbnails are displayed) and wp-login credentials in a private reply to check the issue.

Regards

May 7, 2025 at 4:37 am in reply to: Please check my contract status ASAP! #206202

Moderator

Hello,

Thanks for reaching out. Kindly share the order id to check the issue.

Regards

May 6, 2025 at 4:39 pm in reply to: upload issue moxie.min.js #206187

Moderator

Thanks for sharing the credentials, we are checking the issue and will give you an update within tomorrow.

I appreciate your patience.

May 6, 2025 at 4:38 pm in reply to: DM Pro 6.7.7 and WPDM – Amazon s3 version 3.3.1 / Not able to select files in S3 #206186

Moderator

Thank you for your suggestion. We will work on improving it in a future update.

May 6, 2025 at 3:47 pm in reply to: DM Pro 6.7.7 and WPDM – Amazon s3 version 3.3.1 / Not able to select files in S3 #206181

Moderator

Yes, in our testing site amazon S3 is working fine with Download Manager v6.7.7. Are you having trouble closing the popup window?
If yes, try clicking on the close button here

May 6, 2025 at 3:21 pm in reply to: Addon “WPDM – Archive Page” #206174

Moderator

We are checking the issue and will give you an update within tomorrow. Thanks for your patience.

May 6, 2025 at 3:19 pm in reply to: DM Pro 6.7.7 and WPDM – Amazon s3 version 3.3.1 / Not able to select files in S3 #206172

Moderator

Hello, Scott

Thanks for reaching out.

Kindly share wp-login credentials in a private reply to check the issue.

Regards

May 6, 2025 at 2:23 pm in reply to: Expiration Date on Downloads #206167

Moderator

No worries at all! Feel free to reach out if you have any more questions.

May 6, 2025 at 1:58 pm in reply to: Download GPX file fails #206161

Moderator

This reply has been marked as private.

May 6, 2025 at 1:39 pm in reply to: Expiration Date on Downloads #206159

Moderator

Are you using the free version(3.3.15) of Download Manager?

May 6, 2025 at 1:37 pm in reply to: Download GPX file fails #206158

Moderator

This reply has been marked as private.

May 6, 2025 at 1:14 pm in reply to: Download GPX file fails #206152

Moderator

This reply has been marked as private.

May 6, 2025 at 1:10 pm in reply to: Download GPX file fails #206150

Moderator

Please share the wp-login credentials in a private reply to check the issue thoroughly.

Viewing 25 posts - 401 through 425 (of 2,610 total)

← 1 2 3 … 16 17 18 … 103 104 105 →