Tahasin

Sure, let me know if the problem persists after the test.

It is not recommended to use [wpdm_all_packages] shortcode twice in a single page, try removing one or use categories="slug1,slug2,..." inside the shortcode to display more than one category inside a single datatable and it should work fine.
Let me know how it goes.

Hello,

Thanks for reaching out.

Kindly share related page URL in a private reply to check the issue thoroughly.

Regards

Sure, looking forward to your response.

If you don’t want to display the download manager login form, then go to Downloads > Settings > Frontend Access > Login Page to None Selected.

Welcom !! 🤗
If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Right now there is no such short-code available, but we will try to add this in our upcoming update.

Glad to hear that.
Have a nice day !!

Hello,

Thanks for reaching out.

We are checking the issue from our end and will provide you with an update shortly.

Regards

If you are looking for the theme, it is WPDM Glamour – Premium WordPress Theme for Digital Downloads

WPDM Glamour – Premium WordPress Theme for Digital Downloads

Hello,

If you are a pro user ,then you can import all the templates from Downloads > Templates > Import Template (top right corner of the templates page with blue button)

Kindly share the screenshot of that specific template you are looking for.

We have also introduced 2 new link templates for the free version, kindly check

Regards

This is the download manager login page which was introduced in v3.3.40 to later versions. Here is the full view of the login page.

Are you referring to this welcome back message in login page?

Hello,

Thanks for reaching out.

Could you please share related URL or some screenshots of the issue? It would help us to understand the issue promptly.
Use this tool to share screenshots

Looking forward to your response.

Regards

Thank you, also make sure you have a proper backup of your site.

Kindly share temporary wp-login credentials in a private reply to check the issue.

Hello,

Thanks for reaching out.

Kindly clear your browser cache and perform a hard refresh of the settings page.

Let me know how it goes.

Regards

Kindly share wp-login credentials and related download URL in a private reply to check the issue thoroughly. If the Rename New file is enabled then it will add 785940404wpdm_ before the file names.

Welcom !! 🤗
If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!