Tahasin

Forum Replies Created

Viewing 25 posts - 3,451 through 3,475 (of 3,864 total)
Jun 5, 2024 at 4:24 am
#196123
Moderator
Tahasin
Staff OP

Hello, Sara

I hope you are doing well and thanks for writing to us.

Kindly upload your files using SELECT FILE option. This will make the file inaccessible to non-logged-in users.

Let me know if this solves the issue.

Regards

Jun 5, 2024 at 4:17 am
#196122
Moderator
Tahasin
Staff OP

Hello, Jens

I hope you are doing well and sorry for the inconvenience. We are checking the issue, you will be updated shortly.

Thanks for your patience.

Jun 4, 2024 at 11:01 am
#196092
Moderator
Tahasin
Staff OP

Kindly follow these steps:

1. Copy page-templates or link-templates directory from /plugins/download-manager/src/package/views directory to your active theme directory.
2. Make a new directory as download-manager on your active theme directory.
3. Now remove all files from {active-theme}/download-manager/page-templates or link-templates except the template files you need to update.
4. Update/copy template file(s) in {active-theme}/download-manager/page-templates or link-template directory as per your need.

Jun 4, 2024 at 8:35 am
#196089
Moderator
Tahasin
Staff OP

If you have some free time, we would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Thank you

Jun 4, 2024 at 7:16 am
#196086
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Jun 4, 2024 at 6:44 am
#196084
Moderator
Tahasin
Staff OP

It works fine from our end, here is the screenshot
I have used this code in functions.php

add_filter('wpdm_frontend','wpdm_author_dashboard_menus',10,1);

function wpdm_author_dashboard_menus($menu_items){ 

//Adding new menu item using callback function
$menu_items['projects'] = array('label'► __('Projects of Tahasin','wpdmpro'), 'callback' ► 'CallbackFunction');

return $menu_items;
}
?>

Kindly check and if possible share a screenshot of the page

Jun 4, 2024 at 6:22 am
#196081
Moderator
Tahasin
Staff OP

We have fixed the problem, kindly update the plugin whenever it becomes available.

Regards

Jun 4, 2024 at 6:10 am
#196080
Moderator
Tahasin
Staff OP

Hello, CIALGAR

I hope this message finds you well and thanks for writing to us.

Kindly follow this documentation for adding menu in author dashboard.

Regards

Jun 3, 2024 at 9:50 am
#196055
Moderator
Tahasin
Staff OP

We are checking the issue, you will be updated shortly.
Thanks for your patience.

Jun 3, 2024 at 9:43 am
#196053
Moderator
Tahasin
Staff OP

Hello, vctech

I hope you are doing well and sorry for the inconvenience.

Could you please share related URL related to this issue in a private reply?

Regards

Jun 2, 2024 at 10:41 am
#196034
Moderator
Tahasin
Staff OP

Hello, Elvis

I hope you are doing well and thanks for writing to us.

Could you please share the relevant URL and error logs so that we can thoroughly investigate the issue? Providing this information will enable us to guide you accordingly.

Regards

Jun 2, 2024 at 4:44 am
#196031
Moderator
Tahasin
Staff OP

Information has come to light about the payment issue.

Here is why the issue may occur:
When a user updates the license manually and subsequently switches to automatic updates, the system may fail to track the transaction number for the most recent payment. As a result, it identifies the previous manually processed payment as the latest one. Hence, following a successful payment, the system erroneously displays an expiration status.

Regards

Jun 2, 2024 at 4:37 am
#196030
Moderator
Tahasin
Staff OP

The issue has been resolved. Please update the package list add-on whenever it becomes available

Regards

Jun 1, 2024 at 2:06 pm
#196018
Moderator
Tahasin
Staff OP

Hello, Varinder

I hope you are doing well and thanks for writing to us.

Unfortunately, exactly the same table is not possible in Download Manager. Kindly pay a visit to our demo site for alternatives, here is the link

Regards

Jun 1, 2024 at 5:06 am
#196012
Moderator
Tahasin
Staff OP

I’m glad to hear that. If you require any further assistance, feel free to ask.

Regards

May 30, 2024 at 10:24 am
#195973
Moderator
Tahasin
Staff OP

Currently, I don’t have any information about the reason for this issue. If any new information comes to light, I will provide you with an update.

May 30, 2024 at 7:45 am
#195968
Moderator
Tahasin
Staff OP

The issue has been resolved. kindly check

May 30, 2024 at 4:16 am
#195962
Moderator
Tahasin
Staff OP

I’m truly sorry to hear about your disappointing experience with the plugin. Your satisfaction is of utmost importance to us, and it’s disheartening to learn that the plugin didn’t meet your expectations.
In the meantime, if there’s anything specific we can assist you, please don’t hesitate to let us know.

Regards

May 29, 2024 at 11:56 am
#195947
Moderator
Tahasin
Staff OP

For customization you have to pay. If you don’t want to pay then try other options like all_packages shortcode or wpdm_categories shortcode.

May 29, 2024 at 11:26 am
#195945
Moderator
Tahasin
Staff OP

Unfortunately, search by tags feature is not available right now. If you want you can avail our Custom Upgrade Service
And also, I’m sorry for the misunderstanding. I thought you were looking to query all downloads from specified tag(s).

Regards

May 29, 2024 at 10:40 am
#195944
Moderator
Tahasin
Staff OP

checking the issue and you will be updated shortly.

Thanks for your patience.

May 29, 2024 at 10:19 am
#195941
Moderator
Tahasin
Staff OP

By using the mentioned shortcode you can search by tags

May 29, 2024 at 10:01 am
#195940
Moderator
Tahasin
Staff OP

The issue occurred due to a conflict between WPDM Stripe and the Checkout Plugins – Stripe for WooCommerce. Upon deactivating the Checkout Plugins – Stripe for WooCommerce, the page is working fine. Kindly check.

Regards

May 29, 2024 at 9:39 am
#195936
Moderator
Tahasin
Staff OP

Hello, Alex G

I hope you are doing well and thanks for contacting us.

Kindly try this one
[wpdm_tag id="Tag Slug(s)" tag_field="slug" title="Custom Title" desc="Custom Dscription" toolbar="1" order_by="field name" order="asc or desc" items_per_page="10" template="temaplte name or ID" cols=4 colspad=2 colsphone=1]

Regards

May 29, 2024 at 8:05 am
#195920
Moderator
Tahasin
Staff OP

Hello, Remi

I hope this message finds you well and thanks for contacting us.

We are checking the issue, and you will be updated shortly.

Regards

Viewing 25 posts - 3,451 through 3,475 (of 3,864 total)