Forum Replies Created
Yes. I am sorry, You have to upgrade to pro version to use the import/export feature.
Hello,
please share the admin access of your website in a private reply.
It helps us to quickly figure out the issue and resolve it immediately.
Thank you
Yes that is possible.
You see there is export and import both.
If you plan to export and then import then try the csv format. There are also two other export formats to use.
All uploaded Files are located in wp-content/uploads/download-manager-files
Hello ,
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.
It helps us to quickly figure out the issue and resolve it immediately.
Thank you
Hello ,
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.
It helps us to quickly figure out the issue and resolve it immediately.
Thank you
Hello,
I am sorry to say that you will have to make those changes again if those are not in the ../{active-theme}/download-manager folder, those will be removed.
Thanks
Hello ,
I checked it in our test environment. It is okay like previous version.
Did you disable the cache plugin and checked it?
If still the problem persists, please provide your wordpress admin access in a private reply. It helps us to debug and resolve it quickly.
Thanks
Hello,
I am sorry for this inconvenience. From the version 6, WPDM codebase has been completely changed.
So, you must need to update WPDM and all related addons of wpdm in order to make those workable.
You can check the special pack with the WPDM and all necessary addons below:
Thanks
Hello ,
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.
It helps us to quickly figure out the issue and resolve it immediately.
Thank you
Hello,
Please follow this and download the sample.csv file from there to get idea about the csv file to upload.
If still problem persists, then let me know with the issue details.
Thanks
Hello,
We are sorry to say that there is no option to set search by tags in WPDM directory addon.
However you can use this shortcode to show all tags:
[wpdm_tags btnstyle="link" icon="tag" showcount=1 cols=3]
More details here about all the shortcodes:
Thanks
Hi @stevenweng,
You are welcome.
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Hello,
Please follow this and download the sample.csv file from there to get idea about the csv file to upload.
If still problem persists, then let me know with the issue details.
Thanks
Hello,
Please provide temporary access of admin access of your website in a private reply so that we can debug it and resolve quickly.
Thanks
Hello ,
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.
It helps us to quickly figure out the issue and resolve it immediately.
Thank you
Hello,
Sorry for this inconvenience.
Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update from here.
If, still the problem exists then please share more details about the issue using a tool like this so that we can debug and give you a better solution about it?
Best Regards