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Sidratul Sohrat

Forum Replies Created

Viewing 25 posts - 276 through 300 (of 300 total)
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Oct 17, 2020 at 7:46 am in reply to: Downloads not working after Upgrading to Pro #138570

Sidratul Sohrat
Spectator

Hi,

Sorry for the inconvenience.

You can follow one of these steps for now

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Or

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

It may help you.

And don’t ditch pro version you will love it more than free version for sure. We will be always there when ever you have any confusion or query.

Thanks.

Oct 17, 2020 at 6:46 am in reply to: Form Lock #138567

Sidratul Sohrat
Spectator

Please reinstall Form Lock add-on.If you unable to find the option again please send us temporary wp-admin login info in a private reply to check your issue.

Oct 16, 2020 at 2:23 pm in reply to: Form Lock #138542

Sidratul Sohrat
Spectator

Hi Arianna,

Please check Package Settings>Lock Options.You shall get Enable Form Lock method there.

Oct 16, 2020 at 5:17 am in reply to: Unable to auto-update #138509

Sidratul Sohrat
Spectator

For the free plugin you can update automatically by updating option but for the premium you have to save license key first.

Thanks

Oct 16, 2020 at 5:12 am in reply to: Display packages in alphabetical order #138508

Sidratul Sohrat
Spectator

Please let us know if the solution working or not.

Oct 16, 2020 at 5:10 am in reply to: Display packages in alphabetical order #138507

Sidratul Sohrat
Spectator

It needs some customization.

$cpage['orderby'] = 'title';
$cpage['order'] = 'ASC';

in taxonomy-wpdmcategory.php file in download-manger > tpls.you can put between this code

$cpage['toolbar'] = (int)$cpage['heading'];
 $cpage['async'] = 1;
Oct 15, 2020 at 6:09 pm in reply to: Problem updating WPDM #138491

Sidratul Sohrat
Spectator

Please check if there correct license key in your Downloads > Settings > License option. and save settings again. Then try again to update. It will work then.

Oct 14, 2020 at 6:34 pm in reply to: Continue to have issues updating #138446

Sidratul Sohrat
Spectator

Please check if there correct license key in your Downloads > Settings > License option. and save settings again. Then try again to update. It will work then.
Thank You

Oct 14, 2020 at 7:53 am in reply to: Unable to update Version 5.1.18 to Version 5.2.4 #138383

Sidratul Sohrat
Spectator

Hi Victor,

Please check if there correct license key in your Downloads > Settings > License option. and save settings again. Then try again to update. It will work then.

Thank You

Oct 12, 2020 at 2:27 pm in reply to: Download Button/Links not working #138308

Sidratul Sohrat
Spectator

Hi Sarah,

Please share an URL so that we can check the download button.

Oct 12, 2020 at 6:42 am in reply to: how to lock download pdf files #138286

Sidratul Sohrat
Spectator

Hello Carlos,

Please check the link to know how our lock option works.

Lock Options

Hope you it will help you.

Oct 11, 2020 at 12:21 pm in reply to: Aktuelle Version runterladen #138262

Sidratul Sohrat
Spectator

Hello Michael,

Please download our WPDM Pro from here

Best File / Document Management & Digital eCommerce Plugin for WordPress

Oct 9, 2020 at 4:21 pm in reply to: How to Hide files for users not authorized to view #138192

Sidratul Sohrat
Spectator

You can’t hide the message but you can change the message with WPDM Pro.

Oct 9, 2020 at 3:37 pm in reply to: Download links stopped working completely #138185

Sidratul Sohrat
Spectator

Hi Lester,

Please share an URL so that we can check the download button.

Oct 9, 2020 at 2:31 pm in reply to: How to Hide files for users not authorized to view #138179

Sidratul Sohrat
Spectator

Hi Nicholas,

There is no way to hide them completely.It will always show the “Access Denied” message.

Oct 9, 2020 at 12:54 pm in reply to: Urgent Issue with Plugin Activation #138168

Sidratul Sohrat
Spectator

Hi Geoff,

Please download the WPDM pro again from our site and update your copy.Hope you will not get the error again.

Oct 9, 2020 at 5:46 am in reply to: Can’t Install Latest WP Update #138139

Sidratul Sohrat
Spectator

You are wellcome.

Oct 8, 2020 at 6:03 pm in reply to: Can’t Install Latest WP Update #138115

Sidratul Sohrat
Spectator

Please check if there correct license key in your Downloads > Settings > License option. and save settings again. Then try again to update. It will work then.

Oct 8, 2020 at 1:19 pm in reply to: Newbie help please #138091

Sidratul Sohrat
Spectator

For customizing your site check WordPress Download Manager Special Pack

WordPress Download Manager Special Pack

You can also check WPDM pro templates

Templates

Oct 7, 2020 at 4:49 pm in reply to: [wpdm_tree] not working #138027

Sidratul Sohrat
Spectator

Hi Olivier,

please install our ‘WPDM Extended Short-codes’ add-on from here

WPDM Extended Short-codes

also check more details here http://www.wpdownloadmanager.com/doc/short-codes/

Sep 30, 2020 at 7:58 pm in reply to: ISSUE WITH AMAZON s3 #137564

Sidratul Sohrat
Spectator

Hi Jarrett Berl,

Are you using the updated version?

Sep 30, 2020 at 7:33 pm in reply to: Popup link looks like a button #137559

Sidratul Sohrat
Spectator

Hi Pedro,

Please share a screenshot or example url.We will try to solve your issue.

Sep 30, 2020 at 2:07 pm in reply to: Search & Filters #137542

Sidratul Sohrat
Spectator

WPDM search simply uses WP’s native API, it usually searches in title and description.

Sep 30, 2020 at 1:59 pm in reply to: Search & Filters #137538

Sidratul Sohrat
Spectator

I think you are trying to add tag search with category shortcode page, but it is not possible with the category shortcode for now.

Sep 30, 2020 at 11:39 am in reply to: Activate Digital Store Option not visible on download page. #137518

Sidratul Sohrat
Spectator

Please install this add-on.Hope it will solve your problem.

Premium Package – WordPress Digital Store Solution

Viewing 25 posts - 276 through 300 (of 300 total)
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