Forum Replies Created
Please check the “Allow Access” option in package settings. Maybe it is empty or current user doesn’t have access to the package.
You can set the sizes at line 270 in /download-manager/libs/class.FileList.php file.
https://www.evernote.com/l/AUch4ePAroBFLJ7vWTu95X7Oy0hNcdI_yXMB/image.png
Which browser are you using there? Or is it a desktop email client?
You have to utilize the wpdm_user_has_access function in taxonomy-wpdmcategory.php template hide restricted packages. Add the following code inside the loop. Make sure to get the package id first.
if ( ! wpdm_user_has_access( $package_id ) ) continue;
Sorry for the delayed reply. I couldn’t find which script is deactivating the clicks. Maybe theme support could have a better answer about this.
Provided user doesn’t have the plugin editor access, so couldn’t debug the 404 issue on the code level. But the discolor issue is the limitation of the PHP Imagick library. We are considering some other options for this feature. So, for now, it is better to use the featured image instead of generating PDF thumbs.
Now all zip files will be stored in cache dir which you can clear periodically from Downloads Settings Privacy tab. If you don’t want to store zip file it is better to disable the package download button and use only single file download links. Because creating a zip file takes a fair amount of server resource and as you are not storing those created zip the process has to be done again the next time someone else downloads the file.
So, either deactivate whole package download link or keep those zipped files to get optimized performance.
Please send temporary wp-admin login info in private reply to check the issue.
Please send temporary wp-admin login info in private reply to check the issue. There is no such error on my setup.
I have added a patch to fix the thumb size. We will add on our side too for the next update. So, updating plugin won’t bring back the issue.
The login issue may be coming from our side. The current login API is striping some characters from the password. We will fix this issue soon.
For now, Please try using a password with alphanumeric characters only, like IsQSMn7r45x1mn7rV for your WPDM account.
Or you can just download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
The download button refresh issue most probably coming from a redirect issue applied by another plugin. Can I deactivate other plugins to debug the issue? Or do you have a staging site where I can run the test?
Do you have an online setup where I can check this issue? Please send temporary wp-admin login info in private reply in that case.
Maybe your theme CSS in interfering here. Please send temporary wp-admin login info in private reply to check the issue.
Please send temporary wp-admin login info in private reply to check the issue. As a Pro user, you can post in our Pro forum here https://www.wpdownloadmanager.com/support/forum/download-manager-pro/ for faster response.
Please send temporary wp-admin login info in private reply to check the issue. You can also try deactivating other plugins to find out if this is related to any plugin conflict.
Just checked your download page https://asime.es/recursos/calendario-laboral/ Works fine now.
Yes, it is possible using the Lazy DOwnload add-on https://www.wpdownloadmanager.com/download/lazy-download-add-on/
You can view the download stats in Downloads History page. In pro version the stats are more details and accessible from Downloads Stats page.
You can use the Default Values add-on to set default permission for all files. If you use this add-on you don’t have to set permission per pacakge. Please check addon details here https://www.wpdownloadmanager.com/download/wpdm-default-values/
Pro version supports multiple files per package. And if a user wants she can download the whole package as a zip file. The compression process is automatic. You don’t have to compress all files manually.
It is possible to increase the font size using CSS. Add the following code in your Customize Additional CSS option.
UL.jqueryFileTree{
font-size: 15px;
}
.jqueryFileTree LI.directory{
height: 30px;
}
Maybe there are too many columns on the page. That’s why the shortcode is hidden. You can hide some columns. Or just use the TinyMCE button add-on ( https://www.wpdownloadmanager.com/download/advanced-tinymce-button/ ). Using this addon you can insert shortcode easily.
Hi,
The dashboard shortcode doesn’t have a redirect option. It is available in the login shortcode https://www.wpdownloadmanager.com/doc/short-codes/wpdm_login_form-user-login-form-short-code/
Thanks.
There are multiple instances of Bootstrap CSS on your site. Try deactivating WPDM Bootstrap CSS from Settings User Interface tab. That should solve the issue. The download works fine for me. Please let me know if there is any other issue.