Shahriar

Forum Replies Created

Viewing 25 posts - 1,901 through 1,925 (of 12,513 total)
in reply to: Downloading as zip not working #109625

Shahriar
Moderator

Package zip download works fine. I have tested here https://communityactionangelsny.org/download/test/ Your previous files weren’t linked properly. I reuploaded 2 files and download was fine after that.

Please run a test again and let me know if still having an issue.


Shahriar
Moderator

Hi,
The warning is coming from some other plugin or your theme. I have deactivated the Download Manager to test it. And the warning was still there after deactivation WPDM.
Please try deactivating plugins one by one to find out which one is generating this error.
Also encountered no error when re-activating the plugin.
Thanks.

in reply to: Integrations of Templates #109623

Shahriar
Moderator

Hi,
Here is an example of package shortcode using “link-template-panel-1-3” We defined the template using template shortcode parameter.

[wpdm_package id='1674' template="link-template-panel-1-3"]

If no template is defined in the shortcode, it will use the Link Template set on the package settings.

You can check the template documentation here https://www.wpdownloadmanager.com/doc/templates/ Or ask me if you have further query.

Thanks.

in reply to: Registration – text captcha? #109620

Shahriar
Moderator
in reply to: Email verification #109619

Shahriar
Moderator

I have added the link. You can modify the link from /themes/pobierz/download-manager/wpdm-reg-form.php file at line 160. The form is designed in a way that keeps the submit button disabled until required filled are filled. So, it is not necessary to show the required message.

in reply to: wpdm_tree doesn't work (Treeview) #109616

Shahriar
Moderator

I deactivated the Extended Shortcode as it isn’t functional at the moment. You can resume your work and change the language.

in reply to: wpdm_tree doesn't work (Treeview) #109611

Shahriar
Moderator

There are some JS errors on your site which are creating the white screen error.
http://prntscr.com/odoj1i

And your server is blocking the AJAX request sent by the add-on. Here is the screenshot of server response for an AJAX request. Maye some kind of server settings blocking the request. Your server support might have a better answer for this. You can ask them to allow the AJAX request sent from the add-on.

http://prntscr.com/odomfu

in reply to: data migration #109567

Shahriar
Moderator

Export your packages ( downloads ) using the WordPress Export Tool. You will get an XML file.

Then move your files from old /uploads/download-manager-files/ directory to the new server’s /uploads/download-manager-files/ directory .

In your new site Import the XML file. Now all downloads should work fine on the new site.


Shahriar
Moderator

Added the following patch before line 2178 to fix the warning. It happens when there is no file in the Attached Files meta box. In your package files are coming from the attached directory.

if( ! is_array($files) ) $files = array();

in reply to: Export history #109562

Shahriar
Moderator
This reply has been marked as private.
in reply to: file-not-found.txt #109561

Shahriar
Moderator

The file-not-found.txt file is served when Download Manager couldn’t locate the requested file in the server. You can check the /uploads/download-manager-files/ directory to confirm if the file is there or not.

Please send temporary wp-admin login info in private reply if you want me to take a look there.


Shahriar
Moderator

Hi,
Installed version 4.9.3 Single downloads are working now.
I see the Fastest Cache is active there. But there is no issue with the download. So, it seems both plugins are working fine together.
Thanks.

in reply to: Display downloads by user #109557

Shahriar
Moderator

Hi,

Users can check their download history from Dashboard > Download History Tab. Use [wpdm_user_dashboard] shortcode to show the dashboard.

Thanks.


Shahriar
Moderator

Thanks for reporting the outdated message issue. We will update the message to match the current directory.

in reply to: Amazon S3 Plugin Issue – "Illegal string offset" #109543

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.


Shahriar
Moderator

It is not possible in the Image Button add-on. But in the current version, there are extensive customization options for download buttons. You can do it from Settings User Interface Tab.


Shahriar
Moderator

Hi,
Found the issue. Please send temporary wp-admin login info in private reply. I will add a patch there to fix it.
Thanks.

in reply to: PDF Password protection #109519

Shahriar
Moderator

Hi,

You can password protect the PDF using PDF Viewer add-on https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/ and password lock feature. This lock is intended for viewer lock on your site.

If you want to add the password to the file then use PDF Stamper add-on. In this approach, the user must provide a password to open the downloaded file.

Thanks.

in reply to: File Icons Issue #109517

Shahriar
Moderator

The box view is coming from [file_list_extended] template tag. You have this tag on your current Page Template. If you want to show the icon from settings then use a custom page template and use [icon] tag there.

in reply to: wpdm_all_packages #109490

Shahriar
Moderator

Replace page_link with title in your shortcode to remove the link from the title.


Shahriar
Moderator

Looks like you have merged the old files with new ones which created all these errors. I have re-installed a fresh copy of Download Manager. Now all errors related to Download Manager are gone.

But your theme and some of your plugins are generating some warning. I have turned those warnings using error_reporting(0); but you should consider fixing those warning by updating themes and plugins.


Shahriar
Moderator

I checked your orders. Only the recent orders have this prefix, which means the prefix has been added recently. Old orders didn’t have this prefix.


Shahriar
Moderator

Maybe there is no file attached to the package. Please send temporary wp-admin login info in private reply, I have to check there if that’s not the case.


Shahriar
Moderator

Hi,

We found the bug in this. Will add the patch in the next release. For the time being, please use the previous version you were using there. Let me know what was your version before the update and send login info in private reply. I will install it there.

Thanks.


Shahriar
Moderator

The issue was originated from the invalid order prefix you set # set on Premium Package settings. I have removed that prefix. Everything should get back to normal now.

Viewing 25 posts - 1,901 through 1,925 (of 12,513 total)