Shahriar

Forum Replies Created

Viewing 25 posts - 1,876 through 1,900 (of 12,513 total)
in reply to: License Keeps Saying Invalid #109805

Shahriar
Moderator

Hi,

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

If still getting the invalid key that means you have moved the plugin to another domain and we have to unlock it from there. Send your order id or license key in private reply in that case.

Thanks.

in reply to: Applying License #109691

Shahriar
Moderator

Hi,

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

Thanks.

in reply to: Get Download Manager Pro! #109682

Shahriar
Moderator

Hi Stephen,

Please install the Pro version to remove the notice. Here is the upgrade procedure,

1 ) Deactivate and delete the free version. You won’t lose any data.

2) Download latest Pro version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

Thanks.

in reply to: Live Forms Add-On not submitting #109679

Shahriar
Moderator

Hi,
Are you using the Liveform with Form Lock? Or using shortcode to display the form? Please send temporary wp-admin login info to check the issue. Send me the form page URL too.
Best regards.

in reply to: Remove all wpdm search results #109678

Shahriar
Moderator

Please add the following code to your theme’s functions.php file. It will remove the packages from search results.

function exclude_wpdmpro_from_search() {
    global $wp_post_types;
    if ( post_type_exists( 'wpdmpro' ) ) {
        $wp_post_types['wpdmpro']->exclude_from_search = true;
    }
}
add_action( 'init', 'exclude_wpdmpro_from_search', 50 );
in reply to: Problem with Form Lock add-on #109676

Shahriar
Moderator

Yes, I assure you, a patch will be released to fix the issue in the free version.

in reply to: Exclude IPs from Statistics #109661

Shahriar
Moderator

Hi,
It is not possible yet to exclude IPs from download log. But You can block predefined IPs from downloading the file ( Check out the option is Basic Settings Tab ). The feature is noted for future implementation.
Thanks.


Shahriar
Moderator

Package Access settings are saved as post meta under __wpdm_access key. You can use the Default Values ( https://www.wpdownloadmanager.com/download/wpdm-default-values/ ) add-on to bulk update all package access settings to ‘All Visitors’ with a single click.

You can also add the following code to your theme’s functions.php to bulk update package access option. Just visit any page after adding the code. That will complete the bulk update process. Then remove the code. It needs to run only once.

function wpdm_bulk_update_access(){

	$params = array(
		'post_type' ► 'wpdmpro',
		'posts_per_page' ► -1,
	);

	$packs = new WP_Query( $params );

	while( $packs->have_posts() ) {
		$packs->the_post();
		$access = array('guest');
		update_post_meta(get_the_ID(),'__wpdm_access',$access );
	}
}
add_action('init', 'wpdm_bulk_update_access');
in reply to: Logging in on WordPress to Activate Automatic Update #109656

Shahriar
Moderator
This reply has been marked as private.
in reply to: GDPR #109655

Shahriar
Moderator

You can’t disable log but there is an option to exclude IP address from the log. You can also delete the whole stats if you want from Downloads > Settings > Privacy tab

in reply to: Table with categories #109654

Shahriar
Moderator

You can add the categories parameter in your all packages shortcode to show downloads from selected categories. Use comma separated category slug when adding multiple categories.
Here is detailed documentation https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

The demo page is using category shortcode with a custom link template. I see you have already implemented the shortcode on your site using a different link template.

in reply to: E-mail lock files not sent #109653

Shahriar
Moderator

Maybe an issue with the server’s email settings. Are you using any SMTP plugin to send emails?
Please send temporary wp-admin login info in private reply so I can take a closer look.

in reply to: Problem with Form Lock add-on #109651

Shahriar
Moderator

Hi,
Please use the package details page for serving download http://93z.b94.myftpupload.com/download/file/ The download is working on an embedded form. The popup form working with Pro version only at the moment.
We will release an update to fix the popup form issue in the free version. If you need the popup working urgently please consider upgrading to WPDM Pro.
Thanks.

in reply to: Exporting and importing csv tables does not work #109644

Shahriar
Moderator

Direct import of the exported CSV isn’t possible. Because some column names don’t match the import file structure and some values are still exported in a serialized state. Currently, you have to change the column names and remove some CSV columns to make the exported CSV import ready. Use the sample.csv file as a model to edit the exported CSV file.


Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.


Shahriar
Moderator

Hi Achim Kapusta, Please install v.4.9.8 then save the license key. I have unlocked the key from the old domain.


@rita
, Just created a package after activating cache plugin. But the package is still there and no error when visting the package details page.

in reply to: Change Linked Site for License Key #109641

Shahriar
Moderator

I have unlocked the key from the old domain. Please try now. BTW, make sure you have the latest version of Download Manager. The key will give the “invalid key” error in older versions.

in reply to: WPDM archive page search function not work #109640

Shahriar
Moderator

Maybe another plugin is interfering with the post query. Could you please send temporary wp-admin login info in private reply? I have to take a closer look to be certain about the origin of this issue.

in reply to: Problem with Generating PDF Thumbnails #109639

Shahriar
Moderator

Although it is not a cron job, It takes some time when generating the thumbnails for the first time. But those generated thumbnails are cached for later use. In your case, maybe it was related to the ImageMagick extension which has been fixed later by server guy.

in reply to: Front-End Fields After Upgrade #109638

Shahriar
Moderator

Sorry for the delayed reply. Somehow missed your emails.

What was your previous version of Download Manager? I am not sure which field is missing there. I will install the old version to inspect what was the actual view of the edit package screen. From your post above it seems there is only one custom field is missing there. Correct me if I am wrong.

I created a package for testing. The category selection is working on my test. When I went to edit the package assigned categories were selected as expected.

Please reply here instead of email. The email thread has become too long. So, it is hard to retrieve specific info from there.


Shahriar
Moderator

Please check now. Make sure to clear your browser cache.

in reply to: Price does not change when import form CSV File #109632

Shahriar
Moderator

Please send me the CSV file to check the issue. Did you add the ID and description column in the CSV? These columns are required. Base price should be under base_price column.

in reply to: Send file by mail #109630

Shahriar
Moderator

Please check this screenshot http://prntscr.com/odri17

in reply to: User Role "Editor" full access to plugin #109628

Shahriar
Moderator

It is pretty simple, What you are trying to do. Just allow the role frontend uploader access from Downloads > Settings > Frontend Access The user from the allowed role will be able to add/edit their own file from the frontend. Create the frontend page using [wpdm_frontend flaturl=0] shortcode.

in reply to: template tag for user "display name" #109626

Shahriar
Moderator

Hi Barry,

1 ) Use [author_name] template tag to show the display name of the package author.
2 ) You can also show a custom field using a custom template tag. Use wdm_before_fetch_template hook to add new template tag https://www.wpdownloadmanager.com/doc/filter-reference/wdm_before_fetch_template/

If you need help with that let me know after setting the custom field. I will send you the required code to set up the custom template tag.

Thanks.

Viewing 25 posts - 1,876 through 1,900 (of 12,513 total)