Home / Page 345

Shahriar

Forum Replies Created

Viewing 25 posts - 8,601 through 8,625 (of 12,513 total)
1 2 3 … 344 345 346 … 499 500 501
Apr 26, 2017 at 9:21 am in reply to: Feature image doesn't work #57012

Shahriar
Moderator

Ok now, it was not working due to mapped server path

Apr 25, 2017 at 10:10 am in reply to: Order files in package #56974

Shahriar
Moderator

Sorry, no other option.  However, it is noted for implementation.

Apr 25, 2017 at 9:29 am in reply to: Problem when moving website to new server #56972

Shahriar
Moderator

File browser root is ok now. I hit the refresh button to reset file browser root and saved changes.

Apr 25, 2017 at 8:44 am in reply to: Feature image doesn't work #56969

Shahriar
Moderator

Please give me temporary wp-admin login info in a private reply to check your issue.

Apr 25, 2017 at 8:42 am in reply to: Accordion #56968

Shahriar
Moderator

There are tons of plugins installed in your site. Any of your active plugins was causing the issue, I’ve deactivated other plugins for testing and now accordion is working fine.

Apr 25, 2017 at 7:53 am in reply to: Add Packages- Browse not working #56965

Shahriar
Moderator

It may happen it server file browser root is not correct in wpdm settings page. Please check that option in Admin Menu Downloads Settings.

Apr 25, 2017 at 7:33 am in reply to: Download stop before the end for large file #56964

Shahriar
Moderator

Sorry for the delay, It mostly happens for server’s PHP execution timeout or could be other issues with PHP setup on your server, but there is no difference between password protected and regular download.

Apr 24, 2017 at 11:54 am in reply to: Problem with “setting” admin area #56943

Shahriar
Moderator

@mitchellstarc, please send temporary wp-admin in private reply to check the issue. It usually happens when there is a JS error in the settings page which might come from any of your plugins or active theme.

Apr 24, 2017 at 11:52 am in reply to: Email lock free version #56942

Shahriar
Moderator

Hi, Email Lock is a pro version feature, not available in free version of WPDM. But you can see from your history who is downloading your files if you restrict downloads only to registered users. Thanks.

Apr 24, 2017 at 11:50 am in reply to: Language files for Premium Package Add-On #56941

Shahriar
Moderator

Hi,

Premium Package has a .pot file in it’s /language/ directory. Please use it to make a translation file. language folder also has partially translated german files.

We will take a look into the date format issue and make necessary changes to fix your issue.

Thanks.

Apr 24, 2017 at 6:55 am in reply to: Accordion #56932

Shahriar
Moderator

Looks like a js issue. Please send temporary wp-admin login info in private reply to check this.

Apr 20, 2017 at 9:10 pm in reply to: Interaction with Google Analytics for WordPress by MonsterInsights #56882

Shahriar
Moderator

Within next month.

Apr 20, 2017 at 8:34 pm in reply to: Download only viewable #56880

Shahriar
Moderator

Sorry, not clear, may you please explain me little more with an example URL

Apr 20, 2017 at 8:32 pm in reply to: No files found based on files and/or key words #56879

Shahriar
Moderator

Are you using archive page add-on ( http://www.wpdownloadmanager.com/download/wpdm-directory-add-on/ )?

That add-on is working fine in our installation:

https://demo.wpdownloadmanager.com/wpdmpro/archive-page-default/

Apr 20, 2017 at 8:30 pm in reply to: How to install translations #56878

Shahriar
Moderator

You need to put .po file in /download-manager/languages/ dir and if you change the language from wp settings and that language file is available in /download-manager/languages/, it will work just fine :).

Apr 20, 2017 at 8:28 pm in reply to: Download manager requires re-install fequently #56877

Shahriar
Moderator

Then, please tell your hosting company it is a safe file, but their malware detection tool needs fixing.

Apr 20, 2017 at 8:26 pm in reply to: View Individual Files In Search Results #56876

Shahriar
Moderator

You may try:

https://demo.wpdownloadmanager.com/wpdmpro/archive-page-compact/

Using following add-on:

WPDM Directory Add-on

Apr 20, 2017 at 8:21 pm in reply to: Pagination and Search in File List #56875

Shahriar
Moderator

There is no search option with category shortcode.

 

Apr 20, 2017 at 8:16 pm in reply to: Download Manager Settings – KEY is not able to activate #56874

Shahriar
Moderator

Please give me your license key and temporary wp-admin login info in a private reply to check. But, if you are using old version ( < 4.6.3 ), please update your copy and apply the same license key.

Apr 20, 2017 at 8:14 pm in reply to: Document Category Editing From Front End #56872

Shahriar
Moderator

Sorry for the delay again, it is done now. Please check and let me know.

Apr 20, 2017 at 9:02 am in reply to: Where to find the license key #56853

Shahriar
Moderator

License key:

https://www.evernote.com/l/AV18QFI8e69MEZz9or3wtM7eCF5kAr1R-xwB/image.png

Apr 20, 2017 at 9:01 am in reply to: Pro or NOT #56852

Shahriar
Moderator

You are using pro, we differ free and pro by version number, v3+ is pro.

You can clear stats from the settings page, there are 2 buttons to clear stats and cache.

Stats uses the date/time from the server.

Please give me those 2 urls and temporary wp-admin login info in a private reply to check your issue.

To open download link in new window ( which is only applicable for public downloads ), you need to use following html in link/page template:

<a href="[download_url]" target="_blank">[link_label]</a>

Docs:

Templates

 

Apr 20, 2017 at 8:56 am in reply to: * BUG *Showing Wrong Documents in Categories #56851

Shahriar
Moderator

It seems like the count is using the packages under that category, but the theme template is also showing items from subcategories, however, wpdm has nothing do there, it totally depends on theme feature. But, if you use the category shortcode, it will show the items properly.

Doc:

[wpdm_category] – Query All Downloads From One or More Categories

Apr 19, 2017 at 7:31 am in reply to: [wpdm_frontend] not working correctly #56791

Shahriar
Moderator

You can’t use [wpdm_frontend] in a child page. I have created a test page WPDM Frontend. And everything is okay there.

Apr 19, 2017 at 7:23 am in reply to: Short Code for category #56789

Shahriar
Moderator

Hi, Use TinyMCE Button add-on to insert shortcode. It will prevent any error in shortcode and has easy GUI. Thanks.

Viewing 25 posts - 8,601 through 8,625 (of 12,513 total)
1 2 3 … 344 345 346 … 499 500 501