Shahriar

Ok now, it was not working due to mapped server path

Sorry, no other option.  However, it is noted for implementation.

File browser root is ok now. I hit the refresh button to reset file browser root and saved changes.

Please give me temporary wp-admin login info in a private reply to check your issue.

There are tons of plugins installed in your site. Any of your active plugins was causing the issue, I’ve deactivated other plugins for testing and now accordion is working fine.

It may happen it server file browser root is not correct in wpdm settings page. Please check that option in Admin Menu Downloads Settings.

Sorry for the delay, It mostly happens for server’s PHP execution timeout or could be other issues with PHP setup on your server, but there is no difference between password protected and regular download.

@mitchellstarc, please send temporary wp-admin in private reply to check the issue. It usually happens when there is a JS error in the settings page which might come from any of your plugins or active theme.

Hi, Email Lock is a pro version feature, not available in free version of WPDM. But you can see from your history who is downloading your files if you restrict downloads only to registered users. Thanks.

Hi,

Premium Package has a .pot file in it’s /language/ directory. Please use it to make a translation file. language folder also has partially translated german files.

We will take a look into the date format issue and make necessary changes to fix your issue.

Thanks.

Looks like a js issue. Please send temporary wp-admin login info in private reply to check this.

Within next month.

Sorry, not clear, may you please explain me little more with an example URL

Are you using archive page add-on ( http://www.wpdownloadmanager.com/download/wpdm-directory-add-on/ )?

That add-on is working fine in our installation:

https://demo.wpdownloadmanager.com/wpdmpro/archive-page-default/

You need to put .po file in /download-manager/languages/ dir and if you change the language from wp settings and that language file is available in /download-manager/languages/, it will work just fine :).

Then, please tell your hosting company it is a safe file, but their malware detection tool needs fixing.

You may try:

https://demo.wpdownloadmanager.com/wpdmpro/archive-page-compact/

Using following add-on:

WPDM Directory Add-on

There is no search option with category shortcode.

Please give me your license key and temporary wp-admin login info in a private reply to check. But, if you are using old version ( < 4.6.3 ), please update your copy and apply the same license key.

Sorry for the delay again, it is done now. Please check and let me know.

License key:

https://www.evernote.com/l/AV18QFI8e69MEZz9or3wtM7eCF5kAr1R-xwB/image.png

You are using pro, we differ free and pro by version number, v3+ is pro.

You can clear stats from the settings page, there are 2 buttons to clear stats and cache.

Stats uses the date/time from the server.

Please give me those 2 urls and temporary wp-admin login info in a private reply to check your issue.

To open download link in new window ( which is only applicable for public downloads ), you need to use following html in link/page template:

<a href="[download_url]" target="_blank">[link_label]</a>

Docs:

Templates Overview

It seems like the count is using the packages under that category, but the theme template is also showing items from subcategories, however, wpdm has nothing do there, it totally depends on theme feature. But, if you use the category shortcode, it will show the items properly.

Doc:

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/

You can’t use [wpdm_frontend] in a child page. I have created a test page WPDM Frontend. And everything is okay there.

Hi, Use TinyMCE Button add-on to insert shortcode. It will prevent any error in shortcode and has easy GUI. Thanks.