Page 346 – WordPress Download Manager

Apr 19, 2017 at 7:15 am in reply to: Directory Add-on #56788

Shahriar

Moderator

Releasing an update soon to fix the compact view category dropdown.

Apr 19, 2017 at 5:44 am in reply to: Access settings and data tables #56785

Shahriar

Moderator

Category Access control and package access control is merged together to decide if a user has access to a package. So a user can access a package even when his role is not selected from package settings.

I have Removed ‘Administrator’ role from package and category ( general ) access settings for package ‘Internal Phone List’. Now it is not visible to any admin user.

Apr 19, 2017 at 5:14 am in reply to: no licence key #56784

Shahriar

Moderator

Hi,

First, go to your Download Area, then click ‘DOWNLOAD‘ button to see order details. You will find license key there. Check the following screenshot,

Thanks.

Apr 18, 2017 at 8:28 pm in reply to: Can't upload files. Progress bar never finishes upload job. #56769

Shahriar

Moderator

Send your login url too.

Apr 18, 2017 at 8:27 pm in reply to: best way to bulk copy files to download manager #56768

Shahriar

Moderator

Have you imported the downloads? You can use WordPress importer/exporter for this.

Apr 18, 2017 at 8:24 pm in reply to: Published Page display Something different #56766

Shahriar

Moderator

Please give me temporary wp-admin login info in a private reply.

Apr 18, 2017 at 8:21 pm in reply to: Shortcodes not appearing on page? #56765

Shahriar

Moderator

Hi, Sorry for the delay. There was a minor error in your shortcode. You were using two different characters on left and right of package id. Use single quote on both sides or do not use the quote at all. You can also copy the correct shortcode from all packages page. I have placed the correct shortcode there, now it is working as expected.

However, updating/re-installing plugin does not delete your downloads.

Apr 18, 2017 at 8:00 pm in reply to: How to show upload date of files #56762

Shahriar

Moderator

All downloads page shows the publish date of all packages in the admin area. Does it align with what your client need?

https://www.evernote.com/l/AUc2hn1iT_1MDIPw98xLb70r1YMZ_U1q7hcB/image.png

Apr 18, 2017 at 7:57 pm in reply to: Featured downloads #56761

Shahriar

Moderator

Hi, You can utilize category shortcode to implement featured downloads section. Category shortcode can show all packages from selected categories.

Apr 18, 2017 at 7:53 pm in reply to: Membership #56760

Shahriar

Moderator

There is no option to bypass cart for premium files. Plan subscribers can download all plan packages from membership download area. Use [wppm_downloadarea] shortcode to create a membership download area.

Sorry, not sure what you wanted to know about this link https://graphictwister.com/download/mug-mockup-zip/

Do you want to disable the warning panel? You can edit panel content from WP Pro Membership settings.

Apr 13, 2017 at 7:47 pm in reply to: Membership #56587

Shahriar

Moderator

I guess you confused two different packages as the same package.

The shortcode in this post (https://graphictwister.com/white-clasic-poster-frame/) is for the package “New Poster Frame Mockup” which has no membership plan restriction. That’s why download link is working for it.

This link ( https://graphictwister.com/download/newmacbook-on-table-060512-zip/ ) is showing a different package “New MacBook On Table”.

Apr 12, 2017 at 4:08 pm in reply to: Membership #56514

Shahriar

Moderator

Please give me temporary wp-admin login info in a private reply.

Apr 11, 2017 at 8:28 pm in reply to: Payment Processing #56471

Shahriar

Moderator

Actually, that part will depend on PayPal, premium package or any other shopping cart plugin has nothing to do there. However, in such case, you have to complete those order manually from admin order details page. However, FYI, other payment processors like Stripe doesn’t have any probability of such delay in payment notification and order completion.

Apr 11, 2017 at 8:10 pm in reply to: Problem when moving website to new server #56469

Shahriar

Moderator

License key will not work with wpdm pro version older than 4.6.3 as we moved license server from http to https, however, if you don’t want to update, please give me temporary wp-admin login info in a private reply, I shall update the license server URL on your current version.

Apr 11, 2017 at 4:09 pm in reply to: Problem when moving website to new server #56461

Shahriar

Moderator

The license key is active and open, it should work fine. But if you are not using the latest version, please download the latest version ( 4.6.3 ) from premium download area https://www.wpdownloadmanager.com/user-dashboard/purchases/ . otherwise, please give me temporary wp-admin login info in a private reply.

Apr 11, 2017 at 4:04 pm in reply to: Download manager requires re-install fequently #56459

Shahriar

Moderator

Please enable plugin editor or give me ftp access to plugins dir.

Apr 11, 2017 at 3:52 pm in reply to: Fatal error in click Search #56457

Shahriar

Moderator

Please download, install and activate this plugin

Premium Package – WordPress Digital Store Solution

That will resolve the issue.

Apr 11, 2017 at 3:51 pm in reply to: Invalid Licence Key #56456

Shahriar

Moderator

The screenshot says, you are not using the latest version of wpdm pro, please download the latest version from https://www.wpdownloadmanager.com/user-dashboard/purchases/ and update your copy.

Apr 11, 2017 at 3:49 pm in reply to: Download with poup email subscription #56455

Shahriar

Moderator

Please try now.

Apr 11, 2017 at 3:33 pm in reply to: Problem when moving website to new server #56454

Shahriar

Moderator

License key is unlocked now.

Apr 11, 2017 at 3:31 pm in reply to: Download stop before the end for large file #56453

Shahriar

Moderator

I understand your concern, but, it is working fine with large files for all other users and there are 100,000+ users. It is also working fine for us too, so, it could be something around your installation and server and need to be checked there, so if you can’t access to your product site, install it somewhere in the same server where you can allow us to access.

Apr 11, 2017 at 3:25 pm in reply to: Remove or alter the "Download" button on the link template #56451

Shahriar

Moderator

Please give me temporary wp-admin login info in a private reply and the url where you trying to use shortcode, I shall set this up for you. BTW, never place shortcode in wpdm package contents.

Apr 11, 2017 at 2:35 pm in reply to: Link templates not working #56449

Shahriar

Moderator

You’re welcome, we are always here for you 🙂

Apr 11, 2017 at 2:32 pm in reply to: Preview a PDF File #56448

Shahriar

Moderator

[doc_preview] will work for first attachment in a package and it will not work for private urls as [doc_preview] use external app ( google doc viewer ) to show preview, so, in that case you can use [pdf_thumb] tag, that will show the image thumbnail preview of the first page of attached pdf doc and requires Imagick libs active in server.

Apr 11, 2017 at 1:30 pm in reply to: Payment Processing #56438

Shahriar

Moderator

I tested using sandbox account in your site, it is working fine:

https://www.evernote.com/l/AV3s–qRHgJKPp9a2UOVHMygsGZFSn1vlrMB/image.png

Queued —> Processing

Sent —> Completed

https://www.evernote.com/l/AV0dGtWiRatNqbmk-ETVQyqBfj1pHiqQePEB/image.png