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Shahriar

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Apr 11, 2017 at 1:06 pm in reply to: Directory Add-on #56437

Shahriar
Moderator

For stylish download button, please use this add-on:

WPDM Image Button

Give me your URL and temporary wp-admin login info in a private reply to check.

Apr 11, 2017 at 1:00 pm in reply to: All Downloads Table appearance #56435

Shahriar
Moderator

Please give me the network login info again to find the file.

Apr 11, 2017 at 12:56 pm in reply to: URGENT PDF stamper not working #56433

Shahriar
Moderator

Login info is not working. Please keep the latest version active and re-enable login info, I shall check.

Apr 11, 2017 at 12:20 pm in reply to: Download manager requires re-install fequently #56431

Shahriar
Moderator

Never faced any such issue, please give me temporary wp-admin login info in a private reply when you see the issue, so that I can check the reason.

Apr 10, 2017 at 9:07 pm in reply to: Document Category Editing From Front End #56404

Shahriar
Moderator

You need to activate the following plugin too in every subsite:

https://www.evernote.com/l/AV3vT6WsmQpBXLI7h8lkj-pI4sPsjBgLMmoB/image.png

Then check following option on  wpdm settings Frontend tab:

https://www.evernote.com/l/AV38wITEgoxFcJBM0CgsVTIo-Dt54QJ7rG8B/image.png

 

Apr 10, 2017 at 8:48 pm in reply to: Invalid Licence Code #56401

Shahriar
Moderator

If you are not using latest version 4.6.3, please update your copy that will resolve the license issue. But if you are already using the latest version, but still having license issue, it could be because of the license key already used in a domain, however, in such case, please give me your license key and temporary wp-admin login info in a private reply. I shall check the issue.

Apr 10, 2017 at 8:41 pm in reply to: Invalid License Key! #56397

Shahriar
Moderator

Sorry for the trouble, it will work fine now.

Apr 10, 2017 at 11:34 am in reply to: Download with poup email subscription #56375

Shahriar
Moderator

Please give me temporary wp-admin login info in a private reply.

Apr 10, 2017 at 8:14 am in reply to: Document Category Editing From Front End #56365

Shahriar
Moderator

Please give me the another subsite url where you are not seeing categories menu at frontend.

Apr 10, 2017 at 7:30 am in reply to: Create Mirror Links for the Same File #56363

Shahriar
Moderator

Yes, you know you can attach multiple files/urls to a package and each attachment can be from different server or mirror download link.

Apr 10, 2017 at 6:59 am in reply to: Directory Add-on #56360

Shahriar
Moderator

It will depend on the link template you are using. In demo, we are using link-template-panel-1-3, the shortcode is:

[wpdm-archive button_style="inverse" link_template="link-template-panel-1-3" order_by="post_title" order="asc" items_per_page="10" cols="2"]
Apr 10, 2017 at 6:49 am in reply to: Search Packages #56359

Shahriar
Moderator

Why you are creating 2 posts, where only one from wpdm is enough to showcase your product. However, you may search using the shortcode in post search field the way you used it.

 

Apr 10, 2017 at 6:34 am in reply to: Empty zip #56357

Shahriar
Moderator

Sory, Directory attachment from remote server is not possible.

Apr 10, 2017 at 6:27 am in reply to: Document Category Editing From Front End #56356

Shahriar
Moderator

Issue #1.

No problem, we are adjusting it for you.

Issue #2.

For other sites, you simply need to activate the WPDM - Category Manager plugin.

Apr 9, 2017 at 7:41 pm in reply to: Invalid Licenses Key #56349

Shahriar
Moderator

Hi,

Please use the latest version of Download Manager. That should fix any license issue. You can download the latest version from your download area https://www.wpdownloadmanager.com/user-dashboard/purchases/

Thanks.

 

Apr 7, 2017 at 2:08 pm in reply to: Show specific documents in widget #56292

Shahriar
Moderator

in that case, you need to create a new link template linking title with download URL instead of the details page. Please follow the docs:

Templates

 

Apr 7, 2017 at 12:22 pm in reply to: License used in Local Host issue #56282

Shahriar
Moderator

@everyanychurch, Please give me your license key and temporary wp-admin login info in a private reply, I shall set this up there for you.

Apr 7, 2017 at 12:20 pm in reply to: Invalid License Key! But why? #56280

Shahriar
Moderator

You’re welcome 🙂

Apr 6, 2017 at 9:23 pm in reply to: Fatal error: Cannot redeclare #56268

Shahriar
Moderator

It is because of function name conflict with your another active plugin pixelyoursite, please deactivate pixelyoursite, then the error will be gone.

Apr 6, 2017 at 9:20 pm in reply to: Download stop before the end for large file #56267

Shahriar
Moderator

Actually, no limitation in code, no session or download link expiration  as many many thousands users server GB size files without trouble. You said pause and resume multiple times and it works in that way, which indicates, it is an issue with servers’ PHP execution timeout. If you can’t resolve it from server support and also don’t want to get AWS, the alternative solution is, attaching files as URL from the same server.

Apr 6, 2017 at 11:05 am in reply to: Download does not work on mobile deveices #56227

Shahriar
Moderator

Please send a URL to check.

Apr 6, 2017 at 11:01 am in reply to: License used in Local Host issue #56224

Shahriar
Moderator

Attachments has to be stored in /wp-content/uploads/download-manager-files directory. You just use the name of a file to attach it to the package.

Apr 6, 2017 at 10:01 am in reply to: Payment Processing #56222

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Apr 6, 2017 at 9:57 am in reply to: Set package to be downloadable by All Visitors #56221

Shahriar
Moderator

Add following code add-new-file-front.php file, place it somewhere inside add new pacakge form, otherwise it won’t work.

<input type="hidden" name="file[access][]" value="guest">

This is a hidden filed which auto set access to all visitors.

Apr 6, 2017 at 9:49 am in reply to: License Key Invalid #56220

Shahriar
Moderator
This reply has been marked as private.
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