Shahriar

Forum Replies Created

Viewing 25 posts - 7,301 through 7,325 (of 12,513 total)
in reply to: downloading documents only works on Safari? #63836

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

in reply to: Just get "Processing…" when Password Entered #63835

Shahriar
Moderator

Please send me the URL and password to access the package. I will let you know if I find any issue there.


Shahriar
Moderator

Sorry for the delay. Yes, you can use custom link template in Pro version to open download links in new window.

WPDM Pro payment is yearly. But you can cancel the subscription anytime. And after 1 year you can continue using the version you have. Renewing license after 1 year gives you access to updates and bug fixes. Also, you get access to Pro forum.

in reply to: Missing Form Lock info – MailChimp #63833

Shahriar
Moderator

Hi,

Form Lock is a separate add-on. It is not part of MailChimp add-on.

You can use MailChimp with email lock feature. User-submitted emails through email lock will be sent to your MailChimp list.

Thanks.

in reply to: 'Browse' window empty when adding file #63832

Shahriar
Moderator

Please check your file browser access settings. Maybe your user role does not have access.

https://www.evernote.com/l/AUfnZ9MRBO5GWoaZy2i5Un2YgpjRO9mdOd8B/image.png

in reply to: /undefined error with Avada Theme and DMP 4.7.1 #63831

Shahriar
Moderator

Could you please send me a link or tell me which URLs ( packages or normal posts ) return 404?

Also, I might have to check your installation to investigate the issue more closely. In that case, please send temporary wp-admin login info in private reply.

in reply to: Custom Work Quote #63830

Shahriar
Moderator

You can do that easily by using custom link template.

Just use the following code in the custom template to link download button to the details page.

<a class="btn btn-success" href="[page_url]">Download</a>

in reply to: 500 error with unknown cause #63829

Shahriar
Moderator

Could you please check your PHP error log and send me latest entries? It will help us to pinpoint the issue.

You can also try switching theme and deactivate other plugins to find possible conflict.

in reply to: Update to version 4.7.1 not working #63828

Shahriar
Moderator

Please send temporary wp-admin login info in private reply. I will try to apply the update and possibly find the issue with the update process.

in reply to: I can't see My Download Menu #63827

Shahriar
Moderator

Please check now. Performed following code update,

https://www.evernote.com/l/AUe4_JZjgdJLx73WfDno5eeYXkpmtLuXFdUB/image.png


Shahriar
Moderator

1 ) WPDM core plugin has 2 options to show all packages.

First one is all packages table

[wpdm-all-packages items_per_page=10 jstable=1 order_by="create_date" order="DESC"]

Second option is packages shortcode

[wpdm_packages template="link-template-bsthumnail.php" order_by="date" order="desc" paging="1" items_per_page="10" title="" desc="" cols=3 colsphone=1 colspad=1]

Install TinyMCE add-on to insert these shortcodes easily.

2 ) Use the second shortcode I wrote above to show all downloads with card template. You can show video in card template by creating a clone of card template and replacing thubmnail tag with video tag [video_player_500] But there is no option to apply condition there ( i.e. show image or video based on availability )

in reply to: cannot use my license #63781

Shahriar
Moderator

Please try now. If you are getting the invalid key error then send me the license key, so I can unlock it from the old domain.

in reply to: Custom Work Quote #63780

Shahriar
Moderator

1 ) Not sure yet about the process. Please send documentation to get a clear idea of how this works. Although, it seems opening of .ipa might not be possible from WPDM side.

2 ) We added the iTunes URL ( Attach File meta box URL Tab ) instead of a file in WPDM for iOS

in reply to: Link custom field data #63776

Shahriar
Moderator

Are you using WPDM Advanced Custom Fields add-on? It is possible to link custom data using this add-on.

1 ) Create 1 text custom fields and another URL custom field. Set name and URL in respective fields when creating the package.

2 ) In your custom template use this format to add link to the text <a href="[acf_ACF_url]">[acf_ACF_Text]</a>

in reply to: Any way to add Download Link URL to Attachments? #63774

Shahriar
Moderator

It is not possible yet to change the layout of the file list. You can use the box layout ( [file_list_extended] ) instead if table layout ( [file_list] ) . That’s the option for now.

Box layout shows thumbnails/file icon which is better than the table layout.

in reply to: attach files #63772

Shahriar
Moderator

Download worked in mobile for me. I tested with chrome android browser. Could you please try again?

https://www.evernote.com/l/AUfkNm8yrxZNvI7hy0dwH9PRENfcl8z-fi8B/image.png

in reply to: Category Shortcode #63769

Shahriar
Moderator

Use category shortcode to downloads from one or more category. Please check the shortcode documentation here https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/

Install TinyMCE add-on, It helps you to insert shortcodes with little effort.

in reply to: I can't see My Download Menu #63765

Shahriar
Moderator

Find and remove this code <?php echo $Q; ?> from /plugins/download-manager/tpls/list-packages-table.php file. I have done it already for current installation.

in reply to: I cannot update some plugins #63764

Shahriar
Moderator

Logout and login again in Downloads Updates tab. Also, make sure you are using latest WPDM 4.7.1

You can also download add-ons manually from add-ons page.

WPDM Image Button

WPDM Page Templates

in reply to: Description field does not work #63763

Shahriar
Moderator

Please reactivate login info. Can I disable any plugin or switch theme temporarily for testing purpose?

in reply to: link-exiperd.txt Problem #63762

Shahriar
Moderator

Please install WPDM v.4.7.1 to fix the “link-expired” issue.

Save your WPDM login info in Downloads Settings Updates Tab to enable plugin update from your admin dashboard.

Or just download the latest version here https://www.wpdownloadmanager.com/user-dashboard/purchases/

in reply to: Any way to add Download Link URL to Attachments? #63761

Shahriar
Moderator

Hi,

Sorry, not clear. Could you please send me the URL, so I can relate your query with visual data?

You can show file list with single file download link using [file_list] or [file_list_extended] template tag if that’s what you are trying to achieve.

Thanks.

in reply to: License key won't save #63760

Shahriar
Moderator

Each email is sent separately. So, each email receiver will only see their address in “to” field.

in reply to: Can't update to new version #63758

Shahriar
Moderator

Glad to know that the issue has been resolved.

in reply to: Download email link opens link-expired.txt #63757

Shahriar
Moderator

I have updated the Download Manager ( v.4.7.1 ) on your site.

Download Link in email ( sent from email lock ) is working now.

Viewing 25 posts - 7,301 through 7,325 (of 12,513 total)