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downloading documents only works on Safari?

Viewing 6 posts - 1 through 6 (of 6 total)
Sep 19, 2017 at 9:47 am #63073

Martin Verity
Member

Hi,
For some reason the documents we have for downloading (pdf brochures) only works on Safari Browser – when used on other browsers such as Firefox when selecting ‘download’ it opens up a new page but nothing appears??

Am i missing something when i configure settings for WP Download Manager (Free)?

Any help or advice much appreciated

Regards
Martin

Sep 28, 2017 at 6:54 pm #63836

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Sep 29, 2017 at 9:27 am #63866

Martin Verity
Member
This reply has been marked as private.
Sep 30, 2017 at 9:29 am #63916

Razia Sultana
Moderator

It was opening in the browser, as “Open in browser” option was check, I’ve unchecked and saved settings. Not it is downloading.

https://www.evernote.com/l/AV0U1QX-tuJIr77qKHa4EkGCKGHB5FOnVRgB/image.png

Oct 1, 2017 at 1:32 pm #63940

Martin Verity
Member

Hi there,

Thanks for your help….. but still we have problem not downloading please see attached screenshot.

Thank you,
Martin

Oct 4, 2017 at 7:43 am #64056

Shafayet
Moderator

The download is working fine for me.

https://www.evernote.com/l/AV3T_4bHO0lFnIIO3oPzPMORoa3Uns0dGcsB/image.png

Viewing 6 posts - 1 through 6 (of 6 total)

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