downloading documents only works on Safari?

This topic contains 5 replies, has 4 voices, and was last updated by  Shafayet 2 weeks ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #63073

    Hi,
    For some reason the documents we have for downloading (pdf brochures) only works on Safari Browser – when used on other browsers such as Firefox when selecting ‘download’ it opens up a new page but nothing appears??

    Am i missing something when i configure settings for WP Download Manager (Free)?

    Any help or advice much appreciated

    Regards
    Martin

    #63836
    Shahriar
    Moderator

    Please send temporary wp-admin login info in private reply to check the issue.

    #63866
    This reply has been marked as private.
    #63916
    Razia Sultana
    Moderator

    It was opening in the browser, as “Open in browser” option was check, I’ve unchecked and saved settings. Not it is downloading.

    https://www.evernote.com/l/AV0U1QX-tuJIr77qKHa4EkGCKGHB5FOnVRgB/image.png

    #63940

    Hi there,

    Thanks for your help….. but still we have problem not downloading please see attached screenshot.

    Thank you,
    Martin

    Attachments:
    You must be logged in to view attached files.
    #64056
    Shafayet
    Moderator

    The download is working fine for me.

    https://www.evernote.com/l/AV3T_4bHO0lFnIIO3oPzPMORoa3Uns0dGcsB/image.png

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.