Shahriar

Forum Replies Created

Viewing 25 posts - 7,176 through 7,200 (of 12,513 total)
Oct 11, 2017 at 7:40 pm
#64398
Moderator
Shahriar
Staff OP

Maybe PayPal IPN is disabled. Check this doc https://www.wpdownloadmanager.com/doc/using-premium-package/enable-paypal-ipn-notification/

It shows how to enable PayPal IPN Notification.

Oct 11, 2017 at 7:17 pm
#64393
Moderator
Shahriar
Staff OP

You can add a new file to an existing package by editing it. Click the edit button of the package from all items tab.

Oct 11, 2017 at 7:16 pm
#64392
Moderator
Shahriar
Staff OP

Not related to IP. Do you have FTP access? Send me the FTP login to check dir permissions.

Oct 11, 2017 at 7:03 pm
#64389
Moderator
Shahriar
Staff OP

This is a server a server related issue. Could you please send FTP info so I can check the directory permissions. You can also ask your server support to check this issue as the problem most probably related to server config.

Oct 11, 2017 at 6:45 pm
#64388
Moderator
Shahriar
Staff OP

[wpdm_search_result] doesn’t have pagination support yet. Please check WPDM Directory add-on, It has extended options for search and support pagination.

To show individual file download button use a custom link template with [file_list] template tag.

Oct 11, 2017 at 6:31 pm
#64386
Moderator
Shahriar
Staff OP

1 ) Fixed the stripe error

2 ) The download issue looks like related to PDF Stamper add-on. I am looking into this and get back to you when as soon as I find the fix.

Oct 11, 2017 at 6:16 pm
#64385
Moderator
Shahriar
Staff OP

Please try now.

Oct 11, 2017 at 5:22 pm
#64382
Moderator
Shahriar
Staff OP

Are you having an issue in downloading the file? In that case, check “Allow Access” option in package settings meta box ( edit package screen ). Setting proper user role should fix the issue.

If you can’t still figure it out, please send temporary wp-admin login in private reply.

Oct 11, 2017 at 5:19 pm
#64381
Moderator
Shahriar
Staff OP

You can try re-uploading the file and updating the package. That should solve it. If still getting the error please send temporary wp-admin login info in private reply.

Oct 11, 2017 at 4:00 pm
#64379
Moderator
Shahriar
Staff OP

Hi,

If you are hosting on Siteground add following rule in your .htaccess file to fix the issue,

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Otherwise please send temporary wp-admin login info in private reply.

Thanks.

Oct 11, 2017 at 3:56 pm
#64378
Moderator
Shahriar
Staff OP

Please use order_by="modified" in the shortcode to fix sorting.

Oct 11, 2017 at 3:55 pm
#64377
Moderator
Shahriar
Staff OP

I have removed create date column. This page http://www.alfredduma.gov.za/downloads/ is sorting by update date now.

Use jstable=1 here http://www.alfredduma.gov.za/ to fix the pagination issue. This will work same as http://www.alfredduma.gov.za/downloads/ when you use the same shortcode.

Oct 11, 2017 at 3:42 pm
#64373
Moderator
Shahriar
Staff OP

Hi,

Recurring billing stopped for Order# 59ae7a4736b96

Thanks.

Oct 11, 2017 at 7:26 am
#64356
Moderator
Shahriar
Staff OP

I see the password lock is working now.

Oct 11, 2017 at 7:18 am
#64355
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login in private reply to check the issue.

Oct 11, 2017 at 7:16 am
#64354
Moderator
Shahriar
Staff OP

We will fix these issues in next release of Download Manager. For now you can add error_reporting(0); in download-manager.php file to hide these notices.

Oct 11, 2017 at 7:00 am
#64353
Moderator
Shahriar
Staff OP

@Vikas, Please send temporary wp-admin login info in private reply to check the issue.

Create your future support tickets in pro forum https://www.wpdownloadmanager.com/support/forum/download-manager-pro/

Oct 11, 2017 at 6:58 am
#64352
Moderator
Shahriar
Staff OP

This is a Pro link template, available in WPDM Pro only.  You can try link template Call To Action 3 It is similar to the one in the example. Install free TinyMCE add-on to select link template when inserting the shortcode.

Oct 11, 2017 at 6:52 am
#64351
Oct 10, 2017 at 9:28 pm
#64345
Moderator
Shahriar
Staff OP

Are you using [wpdm-all-packages] shortcode? Or is this a custom shortcode?

From your screenshot, it looks like you are using a custom template for all downloads table. Please send temporary wp-admin login info to check.

Oct 10, 2017 at 9:10 pm
#64342
Moderator
Shahriar
Staff OP

Your WordPress is not sending emails. I tested the WordPress email using this plugin https://wordpress.org/plugins/check-email/ This plugin tests if email is working correctly in your installation.

Maybe you are modifying the default behavior of WordPress email function using your newsletter plugin or there is something is wrong with your server config. Please ask your server support to check details of email configuration on your server.

Oct 10, 2017 at 9:00 pm
#64340
Moderator
Shahriar
Staff OP

I need access to your plugin/theme editor to add custom CSS. Current user doesn’t have administrator role, can’t access wp-admin area. Please assign the administrator role to the temp user.

Oct 10, 2017 at 8:57 pm
#64339
Moderator
Shahriar
Staff OP

Please try now. Unlocked your key from WP Engine dev site.

Oct 10, 2017 at 8:55 pm
#64338
Moderator
Shahriar
Staff OP

FTP not working. Please ask your IT guy to disable or delete the Download Manager so I can access the admin dashboard.

OR

If you have access to the admin dashboard go to Downloads Settings Frontend page and set Login Page option “None Selected” that should fix your issue.

Oct 10, 2017 at 8:48 pm
#64337
Moderator
Shahriar
Staff OP

You can edit this text from Downloads Settings Basic Message panel.

Viewing 25 posts - 7,176 through 7,200 (of 12,513 total)