Shahriar

Your theme is adding an extra new line in download content ( and with any other response too ) which is corrupting it. Please ask your theme developer to check this issue. I temporarily switched to another theme and download worked fine there.

https://www.evernote.com/l/AUd-ZfKqMHpIA7mtB91veKulSJtTvWC_zEgB/image.png

Please try now. Unlocked the key from dev-wwwhdfgrouporg.pantheonsite.io

You can show download categories and sub-categories using Directory Add-on’s [wpdm-categories subcat="1" showcount="0" cols="4" ] shortcode.

Please try now. If still getting invalid key make sure you are using the latest WPDM ( 4.7.1 ).

Looks like temp login is disabled again.

By the way, the way you ( or the person who ) added the extra jquery ) is not the right way to do customization. There is actually no need to add another instance of jQuery as the WordPress adds it. If you are getting $ is not a function then use JQuery instead of $ in your custom JS code.

Hi,

Currently, WPDM doesn’t support multiple captchas on the same page. We will add multiple captchas soon.

Thanks.

I provided a custom template for all packages table which will sort packages by update date when jstable=1. If you follow the steps below plugin update won’t delete the custom template.

1 ) Create a /download-manager directory ( folder ) in your active theme dir. ( i.e. /themes/your-active-theme/download-manager/ )

2 ) Place this file ( https://www.dropbox.com/s/3nvqwnp7omv4jzj/wpdm-all-downloads.php?dl=0 ) inside that dir.

And this will fix all the issues you are facing now.

Please check now. Fixed the missing styles and scripts issue.

Hi,

It was your “Delete Comments By Status” plugin. For some reason, it is removing the “Downloads” menu. After deactivating that plugin menu is visible again. Please ask the plugin developer to check this issue.

Thanks.

Please send temporary wp-admin login info in private reply. I will add the code for you. Let me know which color you want.

In that case, you have to use a custom template for /download-manager/tpls/wpdm-all-downloads.php template file ( Please check step 3 here https://www.wpdownloadmanager.com/doc/template-files/ )

Find <td><?php echo $download_link; ?></td> in wpdm-all-downloads.php and replace it with

<td><a target="_blank" href="<?php echo $data['download_url']; ?>"><?php echo $data['link_label']; ?></a></td>

JS Table doesn’t have sort by update date option. We have to add some custom code add that option. You can replace /download-manager/tpls/wpdm-all-downloads.php file with this one https://www.dropbox.com/s/3nvqwnp7omv4jzj/wpdm-all-downloads.php?dl=0

Or send temporary wp-admin login info in private reply so I can add that in your installation.

Your theme is creating some js errors which breaks the editor. I tried the default theme (Twenty Seventeen) after that. And everything works fine with it. I have created a package with description here http://jp-demographic.eu/_TESTVERSION/download/test-package/

Please ask your theme provider to chekc the js error issue.

Hi,

You can use your license key in new domain now.

Thanks.

wpdm-search-page shortcode is from Directory Add-on and using it you can look for files in the selected categories.

Could please re-check the login info? It is not working.

Have you activated the plugin from plugins page? Please send temporary wp-admin login info in private reply if you can’t find the issue.

Working now. Your theme was loading multiple instances of jquery which caused this issue. After removing duplicate script everything working as usual.

Hi,

It is not possible in the current version of Advanced Custom Fields add-on. We will add language support in next release of the add-on. And the update is coming within this week.

Thanks.

Hi,

There is no option there to add tag filer.

Currently, you can only list tags using [wpdm_tags] shortcode.

Thanks.

Hello, Susan,

I replied your similar question here https://www.wpdownloadmanager.com/support/topic/link-custom-field-data/

Maybe you have missed it. Please check my answer there. It shows how to link custom data with Advanced Custom Fields add-on.

Regards.

Yes, It happens it server support 🙂 Most of the times they can’t even solve most common issues.

Glad to know it is working now.

Maybe your theme is modifying search query. Your theme developer will know more about this. Do you have Directory Add-on? You can try [wpdm_simple_search] shortcode to check if that works.