Forum Replies Created
Hi,
Sorry for the delayed reply. Looks like there is an issue in settings featured image from CSV import. We are fixing this issue and the patch will be shipped with next version of WPDM.
Thanks.
Hi,
It was your SEO Framework plugin. It is modifying the WP search query. After deactivating that plugin search working now. Please ask the plugin developer to check this issue.
Thanks.
That means something is wrong with server config.
Are you hosting on Pantheon? If that’s the case installing this plugin https://wordpress.org/plugins/wp-native-php-sessions/ will fix the issue. This plugin is provided by Pantheon to fix this exact issue.
Please check my reply here https://www.wpdownloadmanager.com/support/topic/wpdm-doesnt-save-options/
Please send temporary wp-admin login info in private reply to check the issue.
Is there any reason for switching back to free version? Pro packages may not work 100% in free because some features ( like multi files package ) are not available in free.
You have to use a custom link template to open files in the new window.
1 ) Clone the templates you are using now from Downloads Templates page.
2 ) Then replace [download_link] template tag with <a href="[download_url]" target="_blank">Download</a>
3 ) Save the custom template and use this template when inserting the shortcode or set it as link/page template in package settings area.
You can change the template from Email Templates page. After selecting the template ( there are 4 templates available ) just save it.
https://www.evernote.com/l/AUfbRigzhWpPC4y7Aj9kUTX40EN4qtpdiQ4B/image.png
Please send temporary wp-admin login info in private reply if the saving the settings doesn’t update the template.
You can add this CSS in your theme’s style.css file to change download link color .wpdm-download-link { color: #DF2629 !important; }
But you can also use another link template there to present the downloads in a more stylish way. The current template you are using there is the basic one.
Install TinyMCE add-on to select link template when inserting the shortcode. You can also use Image Button as the download button.
If you are using Email Lock then you can edit the email template from Downloads Templates Email Templates page. If it is Form Lock then you can edit the message from form settings.
Check your Package Settings Lock Option tab in edit package screen to find which lock you are using there.
https://www.evernote.com/l/AUfc1KVVUtBOAYuabml7f8rtO9IlD4fNxb8B/image.png
Could you please recheck the login info? I am getting “Invalid Username” error.
If you are hosting on Siteground please check my reply here https://www.wpdownloadmanager.com/support/topic/wpdm-doesnt-save-options/
Send login info in private reply if that doesn’t solve the issue.
These are dynamic thumbnail images created by Download Manager for various link/page templates ( Output for [thumb_WxH] and [thumb_url_WxH] tags ). WPDM stores these images to reuse the generated thumbnails.
For example the thumbnail here https://demo.wpdownloadmanager.com/wpdmpro/download/multi-file-package/ is stored in cache dir.
Let me know if you have any other query.
You are using an older version of WordPress. get_avatar_url function requires at least WP 4.2
Updating your WordPress should fix this issue.
I have cloned “Card” and “Button” template. You can clone any other template and follow the same approach to remove download link from link template. Use WPDM TinyMCE button in editor toolbar to insert the shortcode. You can select this custom link template there.
https://www.evernote.com/l/AUdJd20j50JEdb4FCMqsDoAcXaBA_V6wmoEB/image.png
Please install the latest version of Download Manager to fix the license issue. Send temporary wp-admin login info in private reply if that doesn’t solve the issue or you can’t update the plugin.
Unlocked you key from dev server. Please try now. If still having issue install the latest version of Download Manager.
Looks like some CSS/JS files are missing. Please send temporary wp-admin login info in private reply so I can check this.
Hi,
Find and remove this code (<?php echo $ccount; ?>) from /wpdm-archive-page/wpdm-archive-page.php file. Let me know if you can’t find it.
Regards.
You can add custom css to change the color. Please send me the URL. I will suggest you required css.
Hi,
Sorry for the troubles you had. Please let me know if I can help you with anything specific.
Thanks.
Found no error in error log which is related to Download Manager. Also, there is no record after 22nd Sep.
Please send temporary wp-admin and FTP login info in private reply to check if this is related to a plugin conflict.
Yes, It does make sense 🙂
You can generate the direct download link for a package from “All Downloads” page and use that link with any text like any other link.
https://www.evernote.com/l/AUfQQhOl9RxLt7bHn2pKwRYvwUkodJ4H3DIB/image.png
https://www.evernote.com/l/AUfNLkAriLdPiKRu8wBzdqVcDckRgP-A53AB/image.png
Please send me your order id to check the license issue.
If you haven’t get your license key yet, please check this link https://www.wpdownloadmanager.com/doc/where-is-my-license-key/ It shows where to get your license key.