Shahriar

Please create a demo package and enable the “Mail Download Link” option only not the “Download Instantly”. I need the setup this way to test the email issue.

Also, by admin pass, I meant temporary user, not your own login info. You can delete the user after we resolve the issue. That’s the faster way to resolve such cases.

Thanks for the suggestion. We will add the note in next release.

Form Lock is an add-on for Download Manager. It doesn’t work standalone. You need both if you want to lock download behind a custom form. Without Form Lock add-on, you can collect email and name of the user through email lock.

Okay, send me the download page URL then. Or check server response ( AJAX ) in browser inspector tool. That should indicate if the email is sent or not.

If you want to use “LinkedIn Lock” you have to create a LinkedIn app. You will find the related link in  Downloads Settings Social Settings LinkedIn App Settings panel.

https://www.evernote.com/l/AUeebaLqo6FPTJNLxk-qaArjXMOtnI2MIAcB/image.png

Please check your PHP error log and send me the log file or just latest entries. That will indicate the origin of this error.

Hi,

You are using very old version of Download Manager. Please install the latest version of the plugin. Let me know if the problem persists after the update. You can download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/purchases/

Thanks.

My Downloads tab lists all documents assigned to the user.No other shortcode available for showing only recent docs.

The template looks fine. Please send temporary wp-admin login info to check if it is server issue.

@ravenswood, Continuing this discussion in your post.

Use custom link template to remove download link from “download” button/text on the archive page.

In your custom link template set the download button using following code,

<a href="[page_url]">Download</a>

No, when users click the download button they will be redirected to the details page.

Let me know if need help.

Use Download Manager language file to translate it to Italian. The language file located in /download-manager/languages/ dir. There is an Italian translation file available there. You can edit on top of that.

You can create a page with this shortcode [wpdm-pp-guest-orders] and return users to that page after payment.

This is the guest order page where the user can download a product without sign up. The user must provide order email and order id.

We will make this guest order page more user-friendly soon to provide access to downloads easier.

Hi, We are releasing an update within tomorrow. Thanks

Did you create the LinkedIn app?

When creating the app add your site url in app settings, please check following screenshot.

https://www.evernote.com/l/AUfnDAjf_J9Dfb4agwprvSaUmGNNAShvtJcB/image.png

Save Client ID and Client secret in Downloads Settings Social Settings LinkedIn App Settings panel.

Please send temporary wp-admin login info if having preview issue after connecting LinkedIn app.

Hi,

You are right about the table structure. There should be the AUTO_INCREMENT for coupon ID. We are fixing this in next release which is coming within tomorrow.

If you need it fixed right now, please drop the wp_ahm_coupons table from DB and add AUTO_INCREMENT in /wpdm-premium-packages/includes/libs/class.installWPDMPP.php on line 114.

https://www.evernote.com/l/AUeVbyKFaVNOLa3SsGfqKSlDWZsnZIvpTrcB/image.png

Then reactivate the Premium Package. That should fix it.

Thanks.

I have disabled Liveform Bootstrap from plugin settings. Please check now.

1 ) The current version only supports USD, adding dynamic currency option in next release. For now please use following code to update currency options,

update_option('_wpmp_curr_sign','€');
update_option('_wpmp_curr_name','EUR');

Add this code in /wppromembership/functions.php ( at the top) Adjust the currency sign and name as your requirement.

2 ) No option yet. But noted for implementation.

3 ) Are you referring to the “plans” page? Where do you want to remove these columns?

4 ) This is checkout page and it is required to select the payment. Why do you want to remove it? If you want you can edit the message “The membership price is $0.00 for the first month” from wppromembership/pages/signup.php file.

Please reactivate temp login. I will check if this issue can be solved from plugin side.

Sorry, somehow missed your last reply.

We will review this issue before the next update and add required patch to fix it.

Thanks for reporting the bug.

Please send temp login info in private reply.

Hi,

No option in Download Manager yet to keep registration pending.

You can use a role editor plugin and create a custom dummy role without any special permission. Then set new user’s role to that custom role. Then after review set the proper role.

Thanks.

Please add following CSS in your theme’s style.css file,

.w3eden .media-body { max-width: 100%!important; }

That should fix it.

Saving issue may be related to Siteground hosting ( if you are on siteground ).

Here is the solution for that https://www.wpdownloadmanager.com/support/topic/wpdm-doesnt-save-options/ ( check my reply there )

Set your “Allow access” options in package settings. That option is empty that;s why there is no download button.

https://www.evernote.com/l/AUfmF9sfxg5B57RDYobvWy9eBx9WG7mbNDkB/image.png

Try the license key again.

If still not working please send login URL too.