Shafayet

Forum Replies Created

Viewing 25 posts - 1 through 25 (of 529 total)
Aug 22, 2021 at 10:52 am
#160254
Moderator
Shafayet
Staff OP

Hi,
I’ve adjusted the relevant CSS and JS. Those issues should be fixed now.
Let me know if I can help you with anything else.
Thanks

Aug 22, 2021 at 8:33 am
#160239
Moderator
Shafayet
Staff OP

Hi,
Sorry to hear that you are having problems with your website.
By the looks of it, the first issue is caused by some additional CSS somehow being forced into PM plugin.
The second issue is caused by multiple bootstrap js file inclusion, removing one should fix it.
If it’s okay with you please create a temporary admin login and send me a private reply with the login credentials, I’ll try to fix both issues.
Thanks

Aug 7, 2021 at 9:29 pm
#159297
Moderator
Shafayet
Staff OP

For customization service, please contact here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade for a quote.

Jun 29, 2021 at 8:08 pm
#155902
Moderator
Shafayet
Staff OP

That will require code customization, no other such ready to use solution is not available as your custom requirement. You may use our customization team:

Custom Upgrade Service

Jun 3, 2021 at 3:27 pm
#154828
Moderator
Shafayet
Staff OP

For now, we don’t have a plan to add a new form. However, we appeal to you to try our awesome form plugin here https://wpliveforms.com/.

May 9, 2021 at 8:47 pm
#152288
Moderator
Shafayet
Staff OP

Hi,
Instamojo is not compatible yet, however, I searched but didn’t find any recurring payment API with Instamojo, so why we implemented Rajorpay for our users who would like to accept recurring payment in INR. You may use Razorpay with Pro Membership as well as Premium package.

I’ve installed Razorpay on your site now. You can configure it using your Razorpay account in the same way as Instamojo.

May 8, 2021 at 11:15 am
#152219
Moderator
Shafayet
Staff OP

Tested here https://www.portkeys.com/dev-test/, Gutenberg add-on is working fine and also showing footer properly.

May 7, 2021 at 8:06 pm
#152181
Moderator
Shafayet
Staff OP

Hello @arunveeranki,
I’ve tested again, the issue is with your Paypal account, as the credential you are using there returning error This currency cannot be accepted for this recipient’s account.. Please recheck your credentials or contact paypal support.

Hello @satyasaval,
I’ve tested the premium package with individual purchases, PayPal was working fine. Then checked the membership plugin, found the Paypal credential was wrong, so I copied the correct ones from your premium package settings and used them with the membership plugin and it is working fine now, please check here:
https://freetemplatestore.in/plans/?wppm_task=checkout&plan_id=1560

May 6, 2021 at 8:48 am
#151999
Moderator
Shafayet
Staff OP

You can delete old post tags which are not associated with any posts from Admin Menu ► Posts ► Tags menu

May 6, 2021 at 8:35 am
#151998
Moderator
Shafayet
Staff OP

Hi,
With INR, I’m seeing the following error on your site:
Edit%20Plan%20%E2%80%B9%20Download%20Zone%20%7C%20Smartzworld%20%E2%80%94%20WordPress

“This currency cannot be accepted for this recipient’s account.”

You need to add INR support for your Paypal account.
Doc:
https://support.webinterpret.com/hc/en-us/articles/203728826-How-to-set-up-your-PayPal-to-accept-International-currencies-PayPal-interface-

May 5, 2021 at 6:57 pm
#151978
Moderator
Shafayet
Staff OP

Please don’t use define('WPDM_USE_POST_TAGS', true); anymore, and move to wpdmtag. The old post tag feature may not work anymore, we kept it active initially so that users can get enough time to migrate.

May 4, 2021 at 4:00 pm
#151827
Moderator
Shafayet
Staff OP

Hi,
I’ve updated the plugin on your website. The issue should be fixed now.

Apr 30, 2021 at 11:51 am
#151566
Moderator
Shafayet
Staff OP

Hi,
Those data are stored in the options field, I think WPML has a feature to translate option fields data. However, it is not related to WPDM. Probably, you can do that from here https://metalquartz.com/wp-admin/admin.php?page=wpml-string-translation%2Fmenu%2Fstring-translation.php

Apr 28, 2021 at 10:39 pm
#151414
Moderator
Shafayet
Staff OP

Your translation file location configuration was incorrect for Private Message. in case you face something like this in the future this is how you configure it

View post on imgur.com

  • This reply was modified 4 years, 10 months ago by Shafayet.
Apr 26, 2021 at 8:06 pm
#151235
Moderator
Shafayet
Staff OP

In that case, you may use service like the following:
https://cron-job.org/en/
https://www.easycron.com/user/register

However, from cpanel it should work fine. But, you may not get an email immediately, but you will get it as soon as corn executes.

You may send me temporary wp-admin login info in a private reply to check your setup.

Apr 26, 2021 at 11:55 am
#151195
Moderator
Shafayet
Staff OP

There is a typo in the documentation
use [pm_to_author label="PM to Author" title="Contact Author" color="primary"] to pm to author.
For visitors(not users) to be able to send messages to the admin use Private Chat.

  • This reply was modified 4 years, 10 months ago by Shafayet.
Apr 26, 2021 at 10:30 am
#151190
Moderator
Shafayet
Staff OP

I can see that you’ve already sent some messages to the administrator. To view those messages you’ll have to log in with the administrator account. Which is admin@likeblue.com or admin(username) in your case.

Apr 24, 2021 at 4:55 pm
#151123
Moderator
Shafayet
Staff OP

Please try now.

Apr 23, 2021 at 7:27 pm
#151078
Moderator
Shafayet
Staff OP

It will be with v5.4.0

Apr 22, 2021 at 8:11 am
#150904
Moderator
Shafayet
Staff OP

Hi,
From the error message you shared, it looks like the issue with due to invalid file format, may you please send me your CSV file to check.

Apr 21, 2021 at 2:19 pm
#150858
Moderator
Shafayet
Staff OP

After login I see like this:

Team%20Portal%20%7C%20Polyguard%20Architectual

They are not downloadable. However, you even want to hide the file list, you need to select “Hide Everything” here:
Settings%20%E2%80%B9%20Download%20Manager%20%E2%80%B9%20Polyguard%20Architectual%20%E2%80%94%20WordPress

Apr 20, 2021 at 8:58 pm
#150806
Moderator
Shafayet
Staff OP

Hi,
You can change sender info from here:

Settings%20%E2%80%B9%20The%20Hoxton%20Trend%20%E2%80%94%20WordPress

Apr 20, 2021 at 8:45 pm
#150805
Moderator
Shafayet
Staff OP

I changed it manually on your site while I was checking why you were not receiving a reply email. However, with the next update, it will automatically reset to noreply@your-domain-name.com

Apr 17, 2021 at 10:24 pm
#150674
Moderator
Shafayet
Staff OP

Hi,
Sorry for the delay. Here are the answers to your questions:
#1. Please give me temporary wp-admin login info in a private reply to check it in detail.
#2. Yes.
#3. No
#4. Explained here https://www.wpdownloadmanager.com/download/wordpress-private-message/
#5. Use shortcode [pm_to_athor label="PM to Author" title="Contact Author" color="primary"]
#6. Usage are explained here https://www.wpdownloadmanager.com/download/wordpress-private-message/

Apr 17, 2021 at 9:31 pm
#150672
Moderator
Shafayet
Staff OP

1. Feature will be available with the next update ( coming within the next week ).
2. We have tested and email notification is working for pm reply.
3. That should work with the option I mentioned in the previous reply

Viewing 25 posts - 1 through 25 (of 529 total)