Nayeem Riddhi

Hello,

@Ngoc Pro, Please open a separate ticket for getting assistance.

Thanks.

Hello,

@Web_Guy, please try to logout and login again. And check if it works for you.

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Hello,

The site has been adjusted. Please clear your site cache and reload.

Thanks.

Hello,

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.

Hello Gavin,

Please attach the image here and also details. I will try to help you.

Thanks.

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.

Please, give your temporary wp-admin login details in private reply for having a close look of your backend.

Thanks.

If you do not delete or destroy your database, after deleting or uninstalling the plugin, The data of files will still remain.

How you are putting commas in the description, can I see it?

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Thanks for your comment Richard. The prev/next option generally comes from theme. So, it is a user choice. I have just created single-wpdmpro.php file in your theme and removed the pagination link. If you want to add it, you just have to add it again in this file.

and if you like our service, don’t forget to review us here, https://wordpress.org/support/plugin/download-manager/reviews/

Thanks.

Your problem has been fixed. you will see prev/next option in your other post or page option but, you will not see prev/next option in WPDM download single file.

Thanks.

Please, give your temporary wp-admin login details in private reply for checking. I will check and fix it.

Thanks.

• This reply was modified 6 years ago by Nayeem Riddhi.

Hello,

You can change

“pdf Logo + “Download”

in the Link label from your package settings.

Hi,

You have to modify your theme’s single.php template to remove this next/prev link on the file details page. This is maybe coming from your theme files.

Thanks.

And Tag import actually works when you have all data ( title, description etc ) in CSV file.

Hi,

Link and Page templates are stored in database wp_optionstable as _fm_link_templates and _fm_page_templates.

You can create template files for your custom link/page templates. You have to put the files in /active-theme/download-manager/tpls/page-templates/ and /active-theme/download-manager/tpls/link-templates/ directory. The file name will be the same as the template id, i.e. 5aafb49c1b7c2.php. and also check any existing template file from /download-manager/tpls/link-templates/ directory for naming convention.

Thanks.

• This reply was modified 6 years ago by Nayeem Riddhi.

Hello,

Please set your correct browser root path from Settings > Basic > File Browser Root.

Thanks.

Hi,

You can protect them with File Password or Allow access option from Package Settings.

Thanks.

Hello,

This feature has been newly introduced. You can protect your file based on the user role as well as the password also. You can also share your media file with protection based on the options. After giving options you have to press apply restriction button. Thus, your file will be protected. I hope you will understand.

Thanks.

And Auto renew order on expiration option automatically renew if you want to automate renew the order process.

Thanks.

Show ‘Add To Cart’ button as customer download link fallback stands for [customer_download_link] template tag. It will show the download button, otherwise will show add to cart button if you check the option,

Please, activate your add on and follow this doc for getting your pdf stamper https://www.wpdownloadmanager.com/doc/wpdm-pdf-stamper/ settings.

Thanks.

I have set your site CSS here, Appearance > Custom CSS