Nayeem Riddhi

Hi,

We have found the issue. soon we will try to update you.

Thanks.

Hi,

I have tested with https://www.pegamento.nl/download/wpdm-test/, this package with live form plugins. It working fine. also, I can download the file from the email. please let me know.

Thanks.

Please select only the Downloads radio button for exporting packages.

Thanks.

Parameter of your redirect is working. however, it also can be done through customizing the templates code for redirection.

Thanks.

Hi,

Can you follow this step and let me know if it works for you,

1 ) Deactivate and delete the version you are using. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

I think it will help you.

Thanks.

Hi,

Please put this code in your theme functions.php, it will disable your individual category archives

add_filter( "register_taxonomy_args", function($args, $taxonomy, $object_type){
    if($taxonomy === 'wpdmcategory'){
        $args['public'] = false;
    }
    return $args;
}, 10, 3 );

Thanks.

Welcome 🙂

Hi,

Please follow these steps to update, I hope it will help you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been enabled for the latest version.

Thanks.

Hi,

It may be caused because of any plugin script conflict. if possible, Please give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

You can copy the related class and CSS, then just put it in your Theme style.css in the bottom part. And never forget to make it important like margin-bottom: 1rem !important;.

Thanks.

Hi,

We have found the issue. In the next update, we are fixing that issue.

Thanks.

Hi,

Pro version should work. if possible, Please give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

I have informed it to the related staff, they confirmed to me that, soon will be updated. However, you can also contact them via support@wpdownloadmanager.com.

Thanks.

Hi,

However redirect is not our documented parameter of [wpdm_user_dashboard] shortcode. It works for you, glad to hear that.

Thanks.

Hi,

For bulk import, there is an option in our plugin Bulk Import. You can import packages according to our sample.csv file structure. However, you can also use WordPress export-import feature, from Tools > import/export. There you will find Downloads. select that and perform your export-import action.

Thanks.

Hi,

Please follow the same rule for page templates. And according to the code and design, you can keep both download links on the same page also open in download link in another window.

Thanks.

Hi,

Please follow these steps to update, I hope it will help you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been enabled for the latest version.

Thanks.

Hi,

In order to disable WPDM Archive Page, you can disable this option like the image,

Thanks.

Hi,

if you have set robots.txt appropriately, then it may take time for search engines not to crawl certain pages. Having a robots.txt to tell the search engine not to crawl certain pages should work but there are no guarantees because search engines do what they want. You could also try creating a removal request in Webmaster Tools. The delay for search engine updates vary from a day to months and this also depends on the search engine.

thanks.

And for media library security issues it needs some customization code, You may knock here,https://www.wpdownloadmanager.com/download/custom-upgrade-service/, or ask some help customize@wpdownloadmanager.com and discuss it there.

Thanks.

Hi,

Please adjust it by putting in your theme CSS,

.w3eden .well {
    background: transparent !important;
}

I hope it will help you.

Thanks.

Hi,

This function generally created by Jquery or CSS. If you want to disable to function, it has to be disabled the script or portion of the script. Please let me know.

Thanks.

So, Now, you are facing issues with frontend look? or backend page template settings. Please elaborate. If possible, please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hello @katie-bruhl-zraik,

There might be conflicting with your plugins or theme scripts. Please, open a separate ticket for this. and if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.