Nayeem Riddhi

Hi,

Have you changed your page layout? I can’t able to find those div-classes. https://www.tp-sys.com/download/test-download/

Hi,

I was checking where the conflict is making with templates. while checking I have switched the theme to the default for checking if there any theme scripts were conflicting. now your theme was depending on some plugins. so there was needed to deactivate them first. now your site showing frontend error. It needs to be done through FTP. can you provide your temporary FTP credentials for checking the issue?

Thanks.

Ok, glad to hear that 🙂

Hi,

If you set the master setting for open in browser. it will do work for all global default links. however, you can change the link behaviour through editing templates.

Thanks.

Yes, For working download link you have to set download files in your server as it was saved before like wp-content\uploads\download-manager-files also other option like select from server option. after all, you have to set as per link set.

Thanks.

Hi,

You have said it should show column 3, but you have selected one-third column, it should view the col-md-4 of col-md-12. Please let me know.

Thanks.

Hi,

Your site has been adjusted. I have put the CSS in your theme style.css. And for adjusting lock loading image I have edit some code in plugin front.js. Please check.

Thanks.

Hi @maria4adonis,

You can see using this shortcode [wpdm_frontend] user-uploaded files as the image attached. also, you can see Downloads as well as Downloads-history using [wpdm_user_dashboard] this shortcode. Furthermore, you can also see the download-history from the admin panel Downloads > Stats > download-history. I hope this will help you.

Thanks.

Hi,

Your problem has been solved. In your custom Enfold theme in functions.php line number 710-715, a function

if ( ! function_exists( 'rs_modify_wpdmpro_meta' ) ) {
	function rs_modify_wpdmpro_meta() {
		add_meta_box( 'wpdm-settings', __( 'Package Settings', "wpdmpro" ), 'rs_wpdm_meta_box_package_settings', 'wpdmpro', 'normal', 'low' );
	}
}
add_action( 'admin_init', 'rs_modify_wpdmpro_meta', 99 );

was conflicting. I have just commented out it. Now all tabs are working everywhere. Please check.

Thanks.

Are the files attached like this or the attached file missing?

Hi,

I can’t able to access via FTP, giving FATAL ERROR: Received unexpected end-of-file from SFTP server, couldn't connect to the server. Please check and let me know.

Thanks.

Which option has been used for uploading files?

Have you used select from server for attaching files?

Oh, then you should use a good FTP for transferring files one server to another.

Hi,

How many packages you have, is there the old server still have the download files in the server? If the download files are less you can just update them one by one otherwise you can use a good FTP app for transferring files one to another server.

Thanks.

Oh missed the topic, i am going to check it today.

Thanks.

Hi,

We have found the issue. soon we will try to update you.

Thanks.

Hi,

I have tested with https://www.pegamento.nl/download/wpdm-test/, this package with live form plugins. It working fine. also, I can download the file from the email. please let me know.

Thanks.

Please select only the Downloads radio button for exporting packages.

Thanks.

Parameter of your redirect is working. however, it also can be done through customizing the templates code for redirection.

Thanks.

Hi,

Can you follow this step and let me know if it works for you,

1 ) Deactivate and delete the version you are using. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

I think it will help you.

Thanks.

Hi,

Please put this code in your theme functions.php, it will disable your individual category archives

add_filter( "register_taxonomy_args", function($args, $taxonomy, $object_type){
    if($taxonomy === 'wpdmcategory'){
        $args['public'] = false;
    }
    return $args;
}, 10, 3 );

Thanks.

Welcome 🙂

Hi,

Please follow these steps to update, I hope it will help you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been enabled for the latest version.

Thanks.

Hi,

It may be caused because of any plugin script conflict. if possible, Please give your temporary wp-admin login details in a private reply for checking.

Thanks.