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Nayeem Riddhi

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Jan 25, 2020 at 12:39 pm in reply to: Protecting and unprotecting files frontend media manager #118982

Nayeem Riddhi
Moderator

Hello,

I can’t able to login with your credentials, please check. and also tell us related pages in which you are facing the issue.

Thanks.

Jan 25, 2020 at 11:35 am in reply to: Hide Stats page from users #118980

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for adjusting.

Thanks.

Jan 25, 2020 at 11:34 am in reply to: Paypal Instant Payment Notification Warning #118979

Nayeem Riddhi
Moderator

Ok, I will try to check. Please have a little bit of patience.

Thanks.

Jan 25, 2020 at 11:29 am in reply to: I can not seem to add new fields on download page #118978

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking and also related page. I guess you are facing a problem with the email lock option under the edit package.

Jan 25, 2020 at 11:22 am in reply to: Problem w/ Accordion add-on #118976

Nayeem Riddhi
Moderator

Hello,

Sorry for late, can you provide your accordion issue related page or package? because there are lots of pages and packages.

Thanks.

Jan 25, 2020 at 11:03 am in reply to: Custom CSS for Modal > #wpdm-lock-frame #118973

Nayeem Riddhi
Moderator

Hello,

You can change fonts and style of the download button from Downloads > Settings > User Interface and for hiding modal icon need your wp-admin access for adjusting.

Thanks.

Jan 25, 2020 at 7:09 am in reply to: Direct Download of Document in Package #118967

Nayeem Riddhi
Moderator

I have tested with this page, do you want a download link like the page? https://bgmusersstage.wpengine.com/link-test-page/

and I have used this package attachment https://bgmusersstage.wpengine.com/library/keeping-resolutions/

Thanks.

Jan 25, 2020 at 6:17 am in reply to: Cannot Download updates and NOW my site is BROKEN! #118965

Nayeem Riddhi
Moderator

Hello,

Is your site Ok now? The settings are in your Downloads> Settings > User Interface panel.

image

Thanks.

Jan 25, 2020 at 6:05 am in reply to: Need a better category slug and breadcrumb #118964

Nayeem Riddhi
Moderator

No,

If you try it will show domain.com/your_choosen_slug/your_category_download_files and your given URL domain.com/furniture/download.zip, it is not browsable page rather than it will download the zip file. you can use it, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_direct_link-embed-direct-download-link-as-a-simple-text-link/, direct download link shortcode.

Jan 25, 2020 at 5:42 am in reply to: Protecting and unprotecting files frontend media manager #118963

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Jan 25, 2020 at 5:24 am in reply to: User Review Add-on #118962

Nayeem Riddhi
Moderator

Ok, checking the issue

Jan 24, 2020 at 4:22 pm in reply to: Problem w/ Accordion add-on #118931

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Jan 24, 2020 at 4:21 pm in reply to: Cannot Download updates and NOW my site is BROKEN! #118930

Nayeem Riddhi
Moderator

Hello,

If you want to manually update your WPDM plugin, please, follow these necessary steps,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.

Jan 24, 2020 at 4:11 pm in reply to: Hide Stats page from users #118929

Nayeem Riddhi
Moderator

Hi,

You can set the template from package settings. and if you have many files you can set it with default value add on, https://www.wpdownloadmanager.com/download/wpdm-default-values/.

Thanks.

Jan 24, 2020 at 3:53 pm in reply to: Hide Stats page from users #118926

Nayeem Riddhi
Moderator

No, you will get an option like the image.

image

Thanks.

Jan 24, 2020 at 3:46 pm in reply to: Hide Stats page from users #118923

Nayeem Riddhi
Moderator

Yes, you will able to clone and edit templates from the Downloads > Templates panel

Thanks.

Jan 24, 2020 at 3:00 pm in reply to: Problem with Accordion add-on #118918

Nayeem Riddhi
Moderator

Hello,


@Ian please, open a separate ticket for this.

Thanks.

Jan 24, 2020 at 2:56 pm in reply to: Hide Stats page from users #118917

Nayeem Riddhi
Moderator

Hi,

You can create your own template and hide them in your own way in the PRO version easily. But, if you are using the free version, you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/, you can edit page templates and save as in your own theme folder like {active-theme}/download-manager/tpls.

Thanks.

Jan 24, 2020 at 2:29 pm in reply to: Need a better category slug and breadcrumb #118916

Nayeem Riddhi
Moderator

Hi,

You can change the Category Base URL from Basic > URL Structure like the image attached.

Thanks.

Jan 24, 2020 at 1:01 pm in reply to: Templates lost after update from v4.x to v5 #118913

Nayeem Riddhi
Moderator

Hi,

If you are building custom PHP file template you can keep them in your theme folder, you can follow this docs https://www.wpdownloadmanager.com/doc/template-files/. you can keep them in {active-theme}/download-manager/tpls/ folder.

And if you are building from the templates section in Downloads > Templates, if you update or delete the plugin. and again install the plugin you will not lose data.

Thanks.

Jan 24, 2020 at 10:51 am in reply to: Download Manager with Elementor #118909

Nayeem Riddhi
Moderator

Hi,

[wpdm_packages] will bring you all the downloads packages. here is a reference link https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, you can use https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/ this for specific or multiple categories.

Thanks.

Jan 24, 2020 at 5:45 am in reply to: Use permanent folder with documents already uploaded #118902

Nayeem Riddhi
Moderator

Hi,

You can use,
[wpdm_tree] shortcode in this case.
Short-code for generating tree view of the specific category:
[wpdm_tree category="category-slug"]
And if you want to use direct download link, use:
[wpdm_tree download_link=1]

and for this, you have to use this add on, https://www.wpdownloadmanager.com/download/wpdm-extended-short-codes/

Thanks.

Jan 24, 2020 at 4:02 am in reply to: Direct Download of Document in Package #118901

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in private reply for checking why brother Shahjada reference is not working.

Thanks.

Jan 23, 2020 at 6:27 pm in reply to: Creating a pdf Label link to add in Elementor via “Short Codes” #118890

Nayeem Riddhi
Moderator

Hello,

If you are using the free version, you need to follow this doc, https://www.wpdownloadmanager.com/doc/template-files/ or if you are using the pro version, you can create a new link template from your own and customize it.

Thanks.

Jan 23, 2020 at 6:24 pm in reply to: Quick Add not working. #118889

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Viewing 25 posts - 19,526 through 19,550 (of 19,886 total)
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