Nayeem Riddhi

Glad to hear this, anyway, I was checking one by one issue. please also share your process that others can get help from this topic.

Thanks.

Hi,

Repeated click on the same link in the same session will be counted as one. It is not a bug.

Thanks.

Hello,

Can you try this? Download this file https://www.dropbox.com/s/1hmyratooz5h3ry/front.js?dl=1 ( IE compatible version of front.js file ) and replace the original /plugins/download-manager/assets/js/front.js with this one.

Thanks.

Hello,

Can you please give your FTP credentials, there are lots of scripts in functions.php in your customize child theme. There conflicting one script that I can’t able to catch it. I have to check one by one script in your functions.php. Please let me know.

Thanks.

Hi,

If you are creating a new link template, you have to use it as FetchTemplate("link-template-newupsell.php" like this for getting your desired link template.

Thanks.

Hello @cccmkckos,

Please open a separate ticket for your issue.

Thanks.

Hi,

Your problem has been adjusted now. I have adjusted it from Settings > Basic Interface. Please check.

Thanks.

Hello,

You have marked that the problem has been resolved. has the problem been resolved? Please let me know.

Thanks.

It can occur for the conflicting with theme script. if possible, Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Hi,

Are you meaning admin side theme frontend or WordPress dashboard? if possible, Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Hi,
you can follow the link below documentation,

Template Files

by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates for page template or tpls>link-templates for link template. And you have to replace [download_link] with <a href="[download_url]" class="btn btn-primary" target=_blank>[link_label]</a> in related php file.

Thanks.

• This reply was modified 5 years, 11 months ago by Nayeem Riddhi.

Hi,

Amazon s3 works only for individual downloads. remote links like amazon s3 or others also. For further implementation of the amazon s3 zip when we will update it, we will let you know.

Thanks.

Hi,

Which PHP version you are using? Please let me know.

Thanks.

Hi,

For 3, you can adjust the code from download-manager\tpls3\metaboxes\package-settings-front.php, you can follow this doc for this, https://www.wpdownloadmanager.com/doc/template-files/.

Hello,

If you are trying to do it for a limited user, it needs some customization code, for that you need to contact customize@wpdownloadmanager.com or you are trying to do that for all users, you can adjust the code from download-manager\tpls3\metaboxes\package-settings-front.php, you can follow this doc for this, https://www.wpdownloadmanager.com/doc/template-files/.

Thanks.

Hi,

Is there any settings save issue or other else. if possible, please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Hi,

Please try to activate or deactivating other plugins, if there any conflicts remain. then please let me know if you find there any solution.

Thanks.

Hi,

You have mentioned that you are using this shortcode [wpdm-archive button_style="default" link_template="link-template-default" items_per_page="10" cat_view="compact" order="desc" cols="2"], if you are trying to change link-template-default, you have to edit from download-manager\tpls\link-templates. please let me know.

Thanks.

Hello,

Are you trying to copy download manager template files or wpdm-archive-page plugin template files in your theme, please let me know.

Thanks.

Hi,

Custom redirection option is not possible yet with the modal login, but we are adding the option with the next update of the plugin.

Thanks.

Are you talking about the frontend, adding a new package? Please let me know.

Thanks.

Try 2 different downloads, then refresh the page. Don’t click on the same link multiple titles, repeated click on the same link in the same session will be counted as one.

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Glad to hear this 🙂