Nayeem Riddhi

Hi,

However redirect is not our documented parameter of [wpdm_user_dashboard] shortcode. It works for you, glad to hear that.

Thanks.

Hi,

For bulk import, there is an option in our plugin Bulk Import. You can import packages according to our sample.csv file structure. However, you can also use WordPress export-import feature, from Tools > import/export. There you will find Downloads. select that and perform your export-import action.

Thanks.

Hi,

Please follow the same rule for page templates. And according to the code and design, you can keep both download links on the same page also open in download link in another window.

Thanks.

Hi,

Please follow these steps to update, I hope it will help you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been enabled for the latest version.

Thanks.

Hi,

In order to disable WPDM Archive Page, you can disable this option like the image,

Thanks.

Hi,

if you have set robots.txt appropriately, then it may take time for search engines not to crawl certain pages. Having a robots.txt to tell the search engine not to crawl certain pages should work but there are no guarantees because search engines do what they want. You could also try creating a removal request in Webmaster Tools. The delay for search engine updates vary from a day to months and this also depends on the search engine.

thanks.

And for media library security issues it needs some customization code, You may knock here,https://www.wpdownloadmanager.com/download/custom-upgrade-service/, or ask some help customize@wpdownloadmanager.com and discuss it there.

Thanks.

Hi,

Please adjust it by putting in your theme CSS,

.w3eden .well {
    background: transparent !important;
}

I hope it will help you.

Thanks.

Hi,

This function generally created by Jquery or CSS. If you want to disable to function, it has to be disabled the script or portion of the script. Please let me know.

Thanks.

So, Now, you are facing issues with frontend look? or backend page template settings. Please elaborate. If possible, please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hello @katie-bruhl-zraik,

There might be conflicting with your plugins or theme scripts. Please, open a separate ticket for this. and if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

For a new package creation or edit package option you have permission for giving access for a particular role, please check Package Settings > Allow Access. Please elaborate on your issue. I think it will help you.

Thanks.

Hi,

Yes, you can change the look of page templates or link templates. Please check from Downloads > Templates section. There also an available preview button of your templates. you can also create a custom template using the template tags.

Thanks.

Hi,

Basically you want to include the license key in the email message. will be it package generated key or your custom default key. please let me know.

Thanks.

Hi,

If you need custom services. You may knock here,https://www.wpdownloadmanager.com/download/custom-upgrade-service/, or ask some help customize@wpdownloadmanager.com and discuss it there.

Thanks.

Hi,

You can create a new link template from Downloads > Templates, then paste the below code in the link template HTML section,

<div class="media well link-template-widget">
    
    <div class="media-body">
        <a href="[page_url]" style="display: block;clear: bottom;font-size: 11pt;font-weight: bold;">[title]</a>
        
    </div>
</div>

Then from Appearance > widgets, you can select your created link-template. Thus you can show the packages in the widget area.

Thanks.

Hi,

File type icon generally shows in package link templates, why do you need it in your custom post type?

Hi,

You have to put [doc_preview] in your link-template or in page-template. Then while creating the package you have to select the page or link template in the package settings.

Thanks.

Yes, possible. Please put the below code in your theme functions.php. it will work.

add_filter('register_post_type_args', function($args, $post_type){
	if($post_type === 'wpdmpro'){
	  $args['show_in_rest'] = true;
	}
	return $args;
  }, 10, 2);

Thanks.

Yes, available. The template tag is [view_count]. You can also find other template tags here, https://www.wpdownloadmanager.com/doc/templates/template-tags/.

Thanks.

Hi,

[doc_preview] is a template tag, not a shortcode. Shortcode will be worked through your blog page or post.

Thanks.

Hi,

Please check which link-template you are using and you can also clone it and edit it. Thus you can use your own via package settings. Please let me know.

Thanks.

The link template or page template preview should be visible. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Please copy the below code and then from Downloads > Templates, Create a new link template, paste in HTML section the code

<div class="link-template-default card mb-2">
    <div class="card-body">
        <div class="media">
            <div class="mr-3 img-48">[icon]</div>
            <div class="media-body">
                <h3 class="package-title">[page_link]</h3>
                <div class="text-muted text-small"><i class="fas fa-hdd ml-3"></i> [file_size]</div>
Document Author : [author_name] |
Document Date : [create_date]
            </div>
            <div class="ml-3">
                [download_link]
            </div>
        </div>
    </div>
</div>

After saving the link template, you can choose your link template from package settings. Please check and let me know.

Thanks.