Hello,
What type of extra fields you want to configure, please let me know. I will try to help you.
Thanks.
Hello,
What changes you are facing? please let me know. and if possible, Please, give your temporary wp-admin login details in private reply for checking.
Thanks.
you are welcome 🙂
Please, have patience, I will try to update you
Yes, if you are talking about WPDM, it is the right place. you can cancel the subscription using this shortcode in your page or post, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_dashboard-user-dashboard-short-code/, you will find such an option like the image link attached.
Thanks.
Oh, ok, I will try to solve it tomorrow.
Thanks.
Hello,
Sorry, we have missed it. The shortcode you are telling it is related to this add on and here also available demos. please check, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/.
Thanks.
It means here conflicting scripts, the theme may have those scripts/styles enqueued already. ok, I think your problem has been solved.
Thanks.
Hello,
I have seen that you are using Version 5.0.5. please try now update to the latest.
Thanks.
Ok,
Please try to follow these steps,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
and let me know if the problem still remains
Thanks.
Hello,
Are you talking about the featured image? And I can’t able to browse several options like view package, select page/link-template, icons, etc.
Please let me know.
Thanks.
Hello,
Please try enabling and disabling the
Style & Script
from the Settings > User Interface. i hope it will help you.
Thanks.
Hi,
I have adjusted your package. It is now working. however, I have also adjusted Sanitize file name settings.

Please let me if you need future assistance.
Thanks.
OK,
Please, give your temporary wp-admin login details in private reply for checking.
Thanks.
Ok, i will check that issue
Hi,
Your theme already enqueued a Bootstrap CSS file. If you want i can adjust with theme and plugin with the Bootstrap CSS. I will check and try to delete enqueued Bootstrap CSS from your theme for better looking. Please let me know, if you want this.
Thanks.
Hi,
Have you restricted the package with a user role? If possible Please, give your temporary wp-admin login details in private reply for checking.
Thanks.
Hello,
You have been marked the issue resolved. has the problem been solved?
Hi,
How you have encrypted the file or are you meaning you have protected the file with WPDM? Please let me know.
Thanks.
Hi,
I am getting the following error when trying to log in, please check.

Thanks.
Hello,
Please, give your temporary wp-admin login details in private reply for checking.
Thanks.
Hello,
You marked problem has been resolved. Has the problem been solved?
Thanks.
Hi,
Your private reply has not published yet. Please try again.
Thanks.
Hello,
Please, give your temporary wp-admin login details in private reply for checking.
Thanks.
Hello,
Please, give your temporary wp-admin login details in private reply for checking.
Thanks.