Nayeem Riddhi

Hi,

I have informed about additional previews issues the related developers which are causing in the latest version. I hope it will be soon updated. BTW, featured image should work, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

After the update didn’t resolve your problem? It was updating request. Please let me know.

Thanks.

Hi,

I have managed the sidebar category showing on the page. But it is not expanding the subcategory, there might be a small conflict anywhere in your theme. I have to recognize it. I will try tomorrow for the expanding issue.

Thanks.

Hi,

After the update didn’t resolve your problem? It was updating request. Please let me know.

Thanks.

Hi,

You may don’t put password correctly. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Please try to logout/login again, it may help you. also, you may try these steps,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab

Thanks.

Hi,

Please follow these steps for upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

I think you are facing a problem with file cart issues. I have replied to your earlier topic.

Thanks.

Oops somehow missed, we are updating, have you update it to the latest version? please update and activate your credentials again. i am going to check it today. I apologize for this missing.

THanks

Are you using WPEngine? Version 5.4 is working fine from our side and others too. please check.

Thanks.

Hi @uaubs,

There is a queue of updating feature is available. It may take some time, you will be notified via the WordPress dashboard plugins section when the update is available. and the update will not have a cost. if you need custom upgrade your own, you may knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

Thanks.

Hi,

If it is giving server error. there might be blocking the services of WPDM and sometimes it happens with some sites. you should contact your server administrator for this. I hope you will get your solution soon.

Thanks.

Hi,

I have confirmed from the developers that in the next update. there is a queue of updating feature is available. so it may take some time. but you will be notified via the plugins section when it will be updated.

Thanks.

Please send your file in a private reply here for checking.

Thanks.

OK, as your requirements, if I do one for you and after checking, can you follow the same flow for the other files. for setting up, please describe elaborately your requirements and Please, give your temporary wp-admin login details in a private reply.

Thanks.

Hi,

Is there anything broken the style? or please check the browser console, if there any server error coming.

Thanks.

You may be saving your file on your local PC. so there you can edit it.

Hi,

You can use the Bulk import process. If you are using the WPDM Pro version. you can check it from Downloads > Bulk Import.

Thanks.

Please edit it and reply to your credentials in a new.

Hello,

Please mark your topic as private. because it is your site security.

Thanks.

Hello,

Can you follow the same process as I attached the image earlier? please let me know.

Thanks.

Hello brother,

please have patience, I have referred your topic again. soon you will be updated.

Thanks.

I was thinking last night and bookmarked your topic for getting remembered. Today i am going to check it.

Thanks.

Hi,

For customizing reg form field orders, you need to edit the template file /tpls/wpdm-reg-form.php. and you can also edit email templates from Downloads > Templates > email-templates.

Thanks.

Sorry, your login credentials are not working now. please check.

Thanks.