Nayeem Riddhi

Hi,

Can you please check the option from Downloads> Settings > User Interface enabling/disabling styles/scripts. please let me know if it works for you.

Thanks.

Sorry, somehow it was missing, are the other sorting options working correctly? if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Please mention your Site URL too.

Thanks.

Hi,

I have checked that there missing the additional preview images for the packages, can you check please?

Thanks.

Hi,

Please check this page, https://downloadfreepatterns.com/wpdm-membership-page/, it is working fine. you should set the membership page from Membership > Settings > Membership Plans Page. please let me know.

Thanks.

Hi,

Do you want to Skip Lock for Logged in all user roles? please let me know.

Thanks.

Hi,

The “Downloads page” is restricted only to the subscriber role. It will show only to the subscriber role users. please let me know.

Thanks.

Hi,

The WPDM-Form-lock latest version is 1.7.5. Please check it from the plugins tab.

Thanks.

Hi,

I have updated in additional previews, please check the package, http://staging.frebers.com/download/5-free-game-backgrounds/, it is working fine. please update the other packages also.

Thanks.

Hi,

Please, configure it from Admin Menu > Downloads > Settings > Premium Packages > Payment Options tab. you will find there.

Thanks.

• This reply was modified 6 years, 1 month ago by Nayeem Riddhi.

Hi,

You can add a - slug with the package name for making in search as possible. but for the default, the uploaded files name search is not available yet.

Thanks.

Hi,

What’s your table problem? do you want not to show icon in the link-templates? please let me know.

Thanks.

Hi,

Some user gets it fixed by installing: apt-get install php7.0-zip. Please ask your server/hosting support to activate zlibin your server. WPDM requires zlibto create a zip file on the fly from multiple packages before download.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking your issues.

Thanks.

Hi,

The WPDM PRO is our main plugin. The others are add ons for related services. The add ons are depend on the main plugin. please mail to support@wpdownloadmanager.com your any payment related issue.

Thanks.

Hi,

Which WPDM version you are using? I have not enough access for checking your plugins. please let me know.

Thanks.

Hi,

Can you please check it,

Directive Local Value Master Value
zlib.output_compression On On

here showing twice time On

please check

Thanks.

Divi theme has a large number of scripts in functions.php, it needs enough time for checking one by one script, however, I will check you Divi theme options also. it may need two-three hours for checking. I will try to check it today if I have enough time.

Thanks.

Glad to hear that, if you like our services, please give us a 5* here, https://wordpress.org/support/plugin/download-manager/reviews/, if you have some time.

Thanks.

Hi,

Are you facing any issue with media player playing? like audio or video. it needs some upgrade with the latest version.

Thanks.

Ok, the latest WPDM Pro version doesn’t have the issue, the earlier version may have If there any conflict with any you can also check them too. please let me know.

Thanks.

Hi,

Lock whole page with the user role restriction and the access role for packages should work.
however, you can switch the default user role to any pro membership created role, the way as I image attached.

if you are facing any issue with these, please let me know, if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

It is working now, please check, https://zookdisk.com/download/wpdm-test/,

please let me know if it is related to other issues.

Thanks.

Hi,

I have checked the issue, for this, you have to put the below code for the same file in line number 222 after jQuery('#psp').removeClass('fa-sun fa-spin').addClass('fa-hdd');

if ( jQuery('input[name="cats[]"]:checked').length == 0 )
   {
     alert('You must select a category for the package!');
     jQuery('#psp').removeClass('fa-sun fa-spin').removeClass('fa-hdd');
     jQuery('#publish').removeAttr('disabled');
     return false;
    }

It should work perfectly. please let me know.

Thanks.

Hi,

Please put the code in /download-manager/tpls/wpdm-add-new-file-front.php in line number 200 before the code,
if (jQuery('#title').val() === '') return false;
Code:

if ( jQuery('input[name="cats[]"]:checked').length == 0 ){
                alert('You must select a category for the package!');
                return false;
  }

it will work then.

Thanks.