Nayeem Riddhi

Hi,

If you have to make custom templates. then when the plugin will be updated and then you need/want to update it. but after updating the plugin the templates may be lost. for safety purposes, you can follow/copy in your theme folder the templates for the permanent solution.

Thanks.

And for the query, when a user is not allowed to download(Hide Everything) the option is available in the pro version. you can check that.

Thanks.

Hi,

I have tested creating package/file from your site. https://www.sunbeamcarclubofnewzealand.org.nz/download/wpdm-sub-test/, https://www.sunbeamcarclubofnewzealand.org.nz/download/wpdm-test/.

Because you have copied the page templates or link templates from the plugin folder, customized them as per your need and when plugin will be updated the templates will be not lost. i hope you have understood.

Thanks.

Hi,

I have tested from my side. It is working fine. do you have slow internet or other else? I have also created a test purpose package https://cbt4u.co.il/download/wpdm-test. It is also working instantly. please let me know.

Thanks.

Hi
Please follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Hi,

I have found the issue. soon I will try to update you.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking and also the related pages.

Thanks.

Hi,

What is your link template that has been set to them? Default link templates or custom made link templates. Please let me know.

Thanks.

Yes, if you want to hide the package contents also, you should use the “Hide everything” option.

Thanks.

Hi,

Now it has been an issue with the Woocommerce Memberships plugin. I will try to update you soon.

Thanks.

Hi,

I have checked your issue. For open file in the browser has some extra functionality that has been enabled via some functions, but it has not available template tags. on the other hand, downloading the file has available template tags. I am searching for an alternative way of making it possible. I will update you soon if it possible.

Thanks.

Hi
Please follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page. I hope this will help you.

Thanks.

Naturally, it doesn’t happen for auto deactivating

No, I didn’t log in to your site recently. I will update you soon with your plugin.

Thanks.

Hi,

The feature is filename is showing, but the download button is not showing If you remove the user’s name from Select Members. and give access to all visitors then it will be shown the download button. otherwise, no user can able to access download the file. Please check and let me know.

Thanks.

Hi
Please follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Hello,

Please follow these steps to update the add on,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version.

and please let me know if it helps you.

Thanks.

Hi,

Please see the doc, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/, if it helps you. let me know.

Thanks.

Hello,

I have tried from the incognito mode. it is working there. please check and let me know.

Thanks.

Hello,

It should be worked when you fill-up the email lock information. If possible, Please give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

It may be caused by setup issues or configuration. if possible, Please give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for adjusting. you may be messed up the code.

Thanks.

Hi,

Please add the following code at the end of your active theme’s functions.php

function noindex_for_wpdm()
{
    if ( is_singular( 'wpdmpro' ) ) {
        echo '<meta name="robots" content="noindex, nofollow">';
    }
}

add_action('wp_head', 'noindex_for_wpdm');

I hope, it will help you.

Thanks.

Hi,

I have checked from your site, the templates working fine. If you want to see the preview of templates you can check them from Downloads > Templates and the preview button. and if you want to edit or adjust with new code, you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/, by default, you are usinglink-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates for page templateor tpls>link-templates for link template. or if you want to create from the admin panel you can use the PRO version. you will find templates available tags here, https://www.wpdownloadmanager.com/doc/templates/template-tags/

and for showing package related categories you can use this tag in your template[categories]. it is also available here, https://www.wpdownloadmanager.com/doc/templates/template-tags/

and for third when you have given allow access to the subscriber as an administrator you can see the download button, but if you check the file/package from the incognito mode it is not showing there. please check and let me know.

Thanks.

Please elaborate your query, which functionality you want?

Thanks.