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Nayeem Riddhi

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Mar 12, 2020 at 9:42 am in reply to: Click ‘preview’ to view template and I see my homepage, no preview of template #121849

Nayeem Riddhi
Moderator

The link template or page template preview should be visible. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 12, 2020 at 9:40 am in reply to: Beginner question, adding a new custom field to a template #121848

Nayeem Riddhi
Moderator

Hi,

Please copy the below code and then from Downloads > Templates, Create a new link template, paste in HTML section the code

<div class="link-template-default card mb-2">
    <div class="card-body">
        <div class="media">
            <div class="mr-3 img-48">[icon]</div>
            <div class="media-body">
                <h3 class="package-title">[page_link]</h3>
                <div class="text-muted text-small"><i class="fas fa-hdd ml-3"></i> [file_size]</div>
Document Author : [author_name] |
Document Date : [create_date]
            </div>
            <div class="ml-3">
                [download_link]
            </div>
        </div>
    </div>
</div>

After saving the link template, you can choose your link template from package settings. Please check and let me know.

Thanks.

Mar 12, 2020 at 9:23 am in reply to: Site search #121846

Nayeem Riddhi
Moderator

Hi,

If you are trying that WPDM packages will not come in search results from your default site result search. you can try this code in your theme function.php for adjusting it.

add_action( 'init', 'wpdm_custom_type', 99 );
function wpdm_custom_type() {
    global $wp_post_types;
    if ( post_type_exists( 'wpdmpro' ) ) {
        $wp_post_types['wpdmpro']->exclude_from_search = true;
    }
}

Thanks.

Mar 12, 2020 at 4:52 am in reply to: Mass import.. #121831

Nayeem Riddhi
Moderator

Here, the issue has been solved. https://www.wpdownloadmanager.com/support/topic/bulk-import-partial-importation/

Mar 12, 2020 at 4:51 am in reply to: Bulk import: partial importation #121830

Nayeem Riddhi
Moderator

Hello,

Your file saving was causing the issue. please save the file as the image is attached. It is working fine now.

img

Thanks.

Mar 11, 2020 at 4:41 pm in reply to: Click ‘preview’ to view template and I see my homepage, no preview of template #121812

Nayeem Riddhi
Moderator

Please create a new package and then check.

Mar 11, 2020 at 4:24 pm in reply to: Localization of File Cart Plugin #121808

Nayeem Riddhi
Moderator

Hi,

Sorry For this. Please adjust like this <?php _e('Email This Cart','file-cart'); ?> for the file.

Thanks.

Mar 11, 2020 at 3:31 pm in reply to: “there has been a critical error” with protection options #121805

Nayeem Riddhi
Moderator

Hi,

Maybe conflicting with your script in theme functions.php. if possible, Please, give your temporary FTP login details in a private reply for checking.

Thanks.

Mar 11, 2020 at 3:27 pm in reply to: Bulk import: partial importation #121803

Nayeem Riddhi
Moderator

Hello,

I have checked your CSV file, your many packages have many illegal character support like example title: Composición, Didácticos, those packages are skipping to import. so many packages are not importing

Mar 11, 2020 at 2:48 pm in reply to: “WPDM – ZOHO CRM Leads” needs updating #121798

Nayeem Riddhi
Moderator

Hello,

brother, I have discussed this with the related staff, he has confirmed to me, it will be updated within this week. if you want further discussion with him please contact support@wpdownloadmanager.com.

Thanks.

Mar 11, 2020 at 10:09 am in reply to: I have download-not-available.txt when i want to download a file #121787

Nayeem Riddhi
Moderator

Hi,

Your old packages are not affected by this issue. probably some new packages. please check…

Thanks.

Mar 11, 2020 at 9:53 am in reply to: pagination overflow #121786

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking and also related pages.

Thanks.

Mar 11, 2020 at 6:23 am in reply to: Default Values Not Working When Creating Package on Front End #121781

Nayeem Riddhi
Moderator

Hi,

We have adjusted the issue. You can use the updated version from here, https://drive.google.com/file/d/1xbBvZ0zuDVWgsDCH79y0euG2oJ2OtlKr/view,
however, we shall update it to our next release.

Thanks.

Mar 11, 2020 at 3:20 am in reply to: Unable to update plugin after upgrading to download manager Pro #121779

Nayeem Riddhi
Moderator

Hi,

Please follow again these steps to update and solve the problem,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Please check, if the problem remains. and also try login logout from your site if the problem still remains.

Thanks.

Mar 11, 2020 at 3:16 am in reply to: Thumbnails not being generated in front or backend – server settings? #121778

Nayeem Riddhi
Moderator

Has the problem been solved? you have marked that problem has been resolved. Please let me know.

Thanks.

Mar 11, 2020 at 2:57 am in reply to: Slow upload speed #121777

Nayeem Riddhi
Moderator

Hi,

Please adjust or increase the value which I have attached an image before. I hope that your problem will be solved. and any server error please contact with your server administrator.

Thanks.

Mar 11, 2020 at 2:53 am in reply to: restricted access on subcategories #121776

Nayeem Riddhi
Moderator

Hi,

It is working fine from my side. If possible, please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 11, 2020 at 2:45 am in reply to: Inline linking to download #121775

Nayeem Riddhi
Moderator

Hi,

Are you missing something CSS related issue in frontend in the link-template? Please let me know.

Thanks.

Mar 11, 2020 at 2:43 am in reply to: Problem with Apps Shop Theme #121774

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Mar 10, 2020 at 5:27 pm in reply to: I have download-not-available.txt when i want to download a file #121765

Nayeem Riddhi
Moderator

Hi,

No need to mess up with the database, the files are less which are causing the issue. you can adjust those manually.

Thanks.

Mar 10, 2020 at 5:23 pm in reply to: Cannot change Link template after Download manager Pro renewed #121764

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Mar 10, 2020 at 5:22 pm in reply to: Downloading Page forces your downloads to be served from a separate page #121763

Nayeem Riddhi
Moderator

Hi,

Can you explain it a little bit more?

Thanks.

Mar 10, 2020 at 5:19 pm in reply to: How do I get the button to “open” instead of “download” the file? #121762

Nayeem Riddhi
Moderator

Hi,

1. For Opening file instead of downloading you have an option in the Settings > Basic Settings under the File Download option Open In Browser.
2. For pdf viewer, you can follow this add on doc, https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/, use doc_preview for your pdf viewer.
3. For opening in a new window, you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/, by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates for page template or tpls>link-templates for link template. And you have to replace [download_link] with <a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a> in related php file.

Thanks.

Mar 10, 2020 at 5:08 pm in reply to: Upload History #121761

Nayeem Riddhi
Moderator

Hi,

for template hierarchy, you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/. Please let me know.

Thanks.

Mar 10, 2020 at 5:06 pm in reply to: Problem with reporting – view vs. download counts #121760

Nayeem Riddhi
Moderator

Hi,

View Count indicates you how many times the package has been viewed.
and Download Count indicates you how many times the package has been downloaded.

Thanks.

Viewing 25 posts - 18,976 through 19,000 (of 20,037 total)
1 2 3 … 759 760 761 … 800 801 802