Nayeem Riddhi

Hi,

Your provided error log link giving Invalid Access. Please check.

Thanks.

Hi,

Which version you are using? if possible, Please, give your temporary wp-admin login details in a private reply for checking.

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Hi,

Please give your temporary WP-ADMIN credentials in a private reply for checking from my side.

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Hi,

You should find User Interface Settings. If possible, Please give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

1. https://www.collegiotecniciacciaio.it/costruzionimetalliche/articles-database/, here pagination working fine. please check.
3. Page loading does not take much time, if you are using a little fast internet, it is loading properly. Naturally 5-8 sec. take for loading all the packages.
and for #2 it is maybe an issue, I will check it soon.

Thanks.

Hi,

If you are using a single domain pro feature, you can use it only one site. After removing that, you can use one other site. I hope you have understood.

Thanks.

Hi,

If you are using new WPDM or new for WPDM plugin, you can see various package demo here, http://demo.wpdownloadmanager.com/wpdmpro/package-list-in-responsive-table/

Thanks.

Yes, you have an option for removing the linked sites too and also for adding new based on your subscription plans.

Thanks.

Oops, I tried to make you happy. don’t feel bad. Take care of yourself and #StayAtHome, have a nice day.

Thanks.

Hi,

I have checked your issue. It has been split the two-part of bootstrap like col-md-12, and it makes it col-md-6 for column 2. By nature, it has been set. You can also see the bootstrap setting from the browser inspect element.

Thanks.

For sure you can backup yourself at the home too. So, it may not harm you 🙂

Oh, brother, you can also keep backup them on your local PC too.

Please read carefully you have to copy the templates in your theme. so when the plugin will be updated they will not be lost.

Thanks.

Yes,

You can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/, by default, you are usinglink-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates for page templateor tpls>link-templates for link template. Thus you can also replace your default template by custom made template.

I hope it will help you.

Thanks.

Hi,

I think you can use the WordPress default export/import feature from your old site to the new site. it may help you.

Thanks.

Hi,

You are using many packages, so, you can use this add on https://www.wpdownloadmanager.com/download/wpdm-default-values/, it may help you.

Thanks.

Hi,

Please see the attached video, it is working fine from my side, https://www.loom.com/share/f94509b874b74bd799ca335ecb2d4668
Please let me know.

Thanks.

• This reply was modified 5 years, 10 months ago by Nayeem Riddhi.

Hi,

I am getting this error while activating your awesome support plugin. have you customized your plugin?

Thanks.

Hi,

Which shortcode is using here? please let me know.

Thanks.

Hi,

We have checked from our side in the live server that is working fine, there may be misconfiguration with your settings in Mailchimp. if possible please, Please, give your temporary wp-admin login details in a private reply for checking again and if possible Mailchimp credential too for setup.

Thanks.

Hi,

Are you talking about this add on, https://www.wpdownloadmanager.com/download/wordpress-private-message/? please let me know.

Thanks.

You can place a request there and discuss it there as per your requirements.

Thanks.

Hi,

You can adjust the link templates via creating a new custom link template. But the layout and parameter are different, you can place a request here from your dashboard, I hope it will help you, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

Thanks.

Hi,

You should use a good FTP app for transferring/migrations of your site for full cloning or you can use WordPress default export/import feature, there you find separate Downloads option. Also, you can use our WPDM Default Values add on for bulk apply for your packages.

Thanks.